Banking Consultant, Castle Hill NSW

Job Description

Banking Consultant, Castle Hill NSW Department: AR Branch Network Division: Australia Retail Location: Castle Hill About Us Build a rewarding career in an innovative, fast paced and collaborative environment. Are you someone who has the desire and ability to move up a career path to Lending? Join us! At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Australia Branch Network, you’ll play a key role in providing customers with a seamless banking experience by meeting each customer’s end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on the financial solutions available, including digital. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are satisfied and become strong advocates for ANZ. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. Banking is changing, and we’re changing with it, giving our people great opportunities to try new things, learn, and grow. Role Location: Castle Towers Shopping Centre, shop 244, 6-14 Castle Street, Castle Hill NSW 2154Role Type: PermanentSchedule: Full-time What will your day look like? As a Banking Consultant, you will have the opportunity to: Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs. Be part of a collaborative team and act as a role model and peer coach. Contribute to a significant uplift in customer engagement and advocacy. Actively participate in and support bank programs and initiatives. Take responsibility to ‘know your customer’ from a risk perspective. Ensure compliance with ANZ and branch policies and procedures. What will you bring? To grow and be successful in this role, you will ideally bring the following: Exceptional customer focus - retail experience is an advantage. Experience in being a user and promoter of technology. Ability to multi-task and highly adaptable to change and ambiguity. Willingness to work in a collaborative team environment. Sound understanding of compliance. Excellent communication and interpersonal skills. You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. We have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. To find out more about working at ANZ, visit ANZ Careers . You can apply for this role by searching for reference number 88106. Job Posting End Date #J-18808-Ljbffr