Banquet Operations Supervisor

Job Description

Add expected salary to your profile for insights. When you join EVT , you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. About QT…. A collection of 11 hotels and resorts spanning Australia, New Zealand and Singapore, each QT is linked by our signature service, commitment to quirk and daring way of doing things, well… differently.Though you’ll definitely spot the resemblance of extraordinary, each property is a unique reflection of its locale – bringing to life an eclectic mix of art, culture, events and dining beating away in the heart of each city. And our people? With personalities as unique as each QT, individuality is more than encouraged. We subscribe to EVT’s Elevate ethos, so if you’re a born Daymaker, you could be the next QTie we welcome into the fold… What will you bring to the party (we mean, workplace)? Seeking sunshine in human form. Unleash your hospitality on QT Gold Coast’s chic beachside scene. Reimagined with refreshed guest rooms and qtQT cabins, plus signature dining at The Spring, Bazaar, Stingray Lounge, Yamagen and more – chase endless opportunities in our sprawling designer playground. The Role - Full Time QT Hotel are seeking an experienced and dynamic professional to join our award-winning Banquets Operations team. This is a critical leadership role within our conference and events department, ensuring seamless execution of day conferencing and evening events while fostering a positive and efficient team environment. What you need? The ideal candidate must have extensive hands-on experience in the field of day conferencing and evening events, with a proven ability to manage multiple functions across various venues within the hotel. While working closely with the team on the floor, you will take ownership of service execution, problem-solve in real time, and maintain the smooth flow of operations to deliver an exceptional guest experience. Success in this role requires a strong service-first mindset, confidence in managing daily operations, and the ability to make decisive, well-informed choices throughout service. A proactive approach to problem-solving and a commitment to delivering exceptional guest experiences are essential. You’ll also need to bring a team-first attitude, fostering a work environment that keeps staff engaged, motivated, and performing at their best. Reporting to the Banquet Operations Manager, this role comes with a significant level of autonomy. The successful applicant must be comfortable taking ownership of the service flow, ensuring smooth execution from start to finish, and making key decisions to maintain operational excellence. This is a career-defining opportunity to be part of one of the region’s award-winning hotels, working within a multi-million-dollar banquet and events operation. If you have the expertise, leadership, and passion for delivering world-class banquet service, QT would love to hear from you. What We Can Give In Return…. 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting. Australia and NZ’s largest and most diverse experiences company. If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts. How do your skills match this job? Your application will include the following questions: How many years' experience do you have as a Banquet Operations Supervisor? How many years' experience do you have in the hospitality & tourism industry? What's the largest size team you have managed? Which of the following statements best describes your right to work in Australia? Do you hold a current Responsible Service of Alcohol (RSA) certificate? How many years of people management experience do you have? What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too. QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity. And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be. As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more. Our value rests on our people, and we value the contribution every individual makes. #J-18808-Ljbffr