Integrations Specialist
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert... more info
BruntWork | Full time: 35 paid hours per week or more Work Timezone - Must be a City eg London Melbourne Work Schedule Fixed Schedule Job Type Full time: 35 paid hours per week or more Date Opened 02/19/2025 Remote Job Industry Other Job Description This is a remote position. Schedule: Monday to Friday 9AM to 6PM Melbourne Time (6:00 AM to 3:00 PM Manila Time), with 1-hour unpaid break About the client: The client is a rapidly growing team of retail experts, hardware engineers, software developers, data scientists, and operations specialists who work together to support retailers across the globe. They are currently looking for an Integrations Business Analyst who will play a crucial role in managing client integrations and ensuring smooth technical implementations. This position combines technical expertise with strong client communication skills to deliver exceptional integration solutions. Responsibilities: Client communications around integration between clients and the company Present integration options via emails and/or video calls Follow up on action points via email Respond to client enquiries Contact clients regarding integration issues or changes Create Jira tickets with requirements for developers Test and validate developer output vs requirements, provide feedback as needed - involves executing PHP command lines, inserting/updating/deleting MySQL database rows, using MS Excel (Filter, Text to Columns, PivotTable, XLOOKUP) Manage integration operations Monitor job executions and manage job configs in Rundeck scheduler Support helpdesk team by investigating client questions and providing recommended responses or actions Requirements 3+ years of experience in managing delivery timelines and client communications Strong technical background with experience in: Coding languages (PHP preferred) Advanced Microsoft Excel skills Excellent written and verbal communication skills in English Strong problem-solving skills and attention to detail Experience in bridging technical and business requirements #J-18808-Ljbffr
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