Ocean Product Lead LCL

Job Description

Ocean Product Lead LCL Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable managers who clearly communicate our desires. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any encounter to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork. The Role Are you ready to make waves in the ocean freight industry? We are looking for a dynamic individual to join our global ocean team, focusing on developing Australia trades’ LCL/FCL ocean products. You will be at the forefront of capacity management and execution of LCL/FCL Ocean Product strategies, covering both commercial and operational aspects. You will have the opportunity to actively participate in the development of cutting-edge ocean product solutions. Working closely with Toll Global Forwarding (TGF) ocean product teams, network colleagues, and external suppliers to optimise the value of our ocean freight services. You will engage in pricing negotiations, tender responses, and local branch support to drive quality and consistency. You will also measure and drive performance, ensuring the highest standards and supporting our sales growth. As the Ocean Product Lead LCL, you will: Participate in regular meetings with carriers, co-loaders, and suppliers to discuss market rates, space allocations, and opportunities. Work with LCL and FCL product management teams to enhance product offerings. Analyse space utilisation and manage tariffs, rates, and local charges for Australia trades. Engage in weekly performance review meetings and key account management with CRMs and sales teams. Prepare marketing materials and product guides, support tender management and implementation, and achieve gross margin targets per trade lane and per client. Review KPI outcomes, suggest improvement strategies, and develop service and performance reporting. About you To be successful in this role, you will need: 5+ years in global forwarding, including roles within an ocean product team and preferably LCL ocean product experience. Demonstrated understanding of the sales and tender process. Experience in ocean container freight markets, global forwarding operations, and both local and international logistics markets. Strong computer skills, including proficiency in Microsoft Office and EDI Enterprise. Experience dealing with customers, with a strong focus on customer service and ethics. Proven problem-solving skills, a focus on continuous improvement, business acumen, and flexibility to changing priorities. You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical. #J-18808-Ljbffr