Customer Experience Manager (Sales)
Here you can make a big impact, driving our industry’s evolution and redefining tomorrow. Thrive in a collaborative and... more info
Sales & Customer Experience Manager - UNSW FAC
Salary:
80.00 - 100.00
Posted:
25-02-2025
Category:
Customer Service
Sydney,
Job Description
Sales & Customer Experience Manager - UNSW FAC We are currently seeking an enthusiastic and efficient Sales & Customer Experience Manager to be responsible for ensuring excellence in customer experience and driving sales. This is a 6-month contract with possibility to extend. Who are we? At Clublinks, we’re bright, bold, nimble and we like to have fun! Clublinks is a leader in the management of leisure facilities and residential communities, holding contract rights with government, private enterprise and tertiary institutions. We are passionate and agile with a strong record of improving our clients’ outcomes. Adopting company values of “Stand Out”, “Be Awesome”, “Speak Up” and “Get *#it Done” we are not afraid to be different and provide innovative solutions to deliver success. The Sales & Customer Experience Manager will be a key member of the University of NSW Fitness and Aquatic Centre (UNSW FAC) Leadership team. With responsibility of the Customer Service Officers, Sales & Customer Experience and Programs & Bookings Coordinators at UNSW. The role will focus on providing high level customer service to all customers, promoting all services and programs available to maximise growth (through acquisition, integration and retention) while providing memorable experiences for the UNSW FAC community. The perks Free gym, pool & group fitness classes Market comparable salary Open to working holiday visas Free golf & tennis across our managed sites – fair use policy applies Great workplace culture, which stays true to our company values About you You will have strong organisational skills and get a real kick out of providing exceptional customer service. You are a natural at hitting your sales and revenue targets, with proven experience in sales. A self-professed “office - jack of all trades” nothing is too much trouble for you and you thrive in fast paced active environments. Other skills and experience we are looking for are: Proven sales experience & strong customer service skills Previous experience managing a team Excellent inbound and outbound phone skills Perfect gym management system experience preferred Strong written and verbal communication skills Energetic and vibrant approach Intermediate level Microsoft office skills First Aid qualifications and Police check Please do not delay in sending through your applications with a cover letter and current resume as applications will be reviewed as they are received with the role to commence ASAP. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 25-02-2025
Category: Customer Service
Sydney,
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