Air Logistics Operational Care Specialist
You will be responsible for enabling transport activities by executing bookings, entering orders, and generating all required... more info
Sea Logistics Operational Care Specialist
Salary:
80.00 - 100.00
Posted:
27-02-2025
Category:
Supply Chain, Logistics Transportation
Melbourne,
Job Description
You will be joining our Operational Care Team to add your expertise and skills to the delivery of Operational Excellence. Your role You will be enabling transport activities by executing bookings, entering orders, and generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met in a timely and efficient manner. These activities are in line with all relevant governance and regulatory requirements. Your responsibilities Create and complete shipment details in our internal transport management system, coordinate with all involved stakeholders, and organize transport based on the customer promise, obtaining DG approvals where required and escalating discrepancies as necessary. Monitor and report on operational performance of carriers and other vendors, ensuring strong data quality for timely and accurate customer reporting. Create files for consolidation containers (Master). Review and ensure alignment of shipping instructions, clarifying any deviations or conflicts while considering country regulations, export compliance, rate, and routing information. Issue and accurately submit all required documentation (including BAL specimen, carrier OBL instructions, VGM, security filings, and sales invoices) within 24 hours of departure. Share departure confirmations (or deviations versus scheduled) with CCLs. Release BAL B/L as per Financial Guidelines and working instructions. Ensure cost awareness and efficiency through timely, accurate cost/revenue updates, including profit maximization by providing cost awareness to the CCLs. Check and verify incoming supplier invoices, initiating and resolving any rate discrepancies. Support and resolve claims and disputes. Your Skills and Experiences Your analytical and problem-solving approach, along with an ability to work under pressure and excellent time management, will be key to your success in this role. You have experience within a freight forwarding environment and demonstrate the key attributes we are looking for in an Operational Care Specialist. Good Reasons to Join We are looking for individuals with demonstrated skills in consultative selling in supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today! #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 27-02-2025
Category: Supply Chain, Logistics Transportation
Melbourne,
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