Venue Coordinator

Job Description

About the RACP The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals. Our Values Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect Why Join Us? As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit Job Description Maximum-term contract until February 2026 CentralSydney CBD location The Role This role sits within the Conference & Events Team and leads the operations of Sydney-based office space to ensure operational efficiency and excellence. The Venue Coordinator assists with the delivery of high quality in person and web-based meetings, events and conferences through strong attention to detail, high level customer service, collaboration and communication. Responsibilities include: Responsible for the on-site logistical delivery of in-house and web-based meetings and events in all Sydney College facilities including but not limited to: Room set ups, turn arounds and pack downs Setting up of video and teleconferencing as well as other audio visual equipment as required Arrange access to building and parking areas out of reception hours Service of catering in compliance with Food Handling Safety standards and monitor quality of food provided by the approved caterers Monitor the College equipment and items to ensure adequate levels are in stock and in working order. This includes items such those used for catering, chairs, tables, linen etc. Provide high level of customer service to all who use the College facilities ensuring queries, requests and complaints are dealt with or escalated in a timely manner. Assist with the administration of meetings and events where required, including monitoring the reception desk on 1 O’Connell St and responding to emails. Any other ad-hoc requirements Desired Skills and Experience The Successful Candidate To be successful in the role, you will possess... Proven experience in a customer service position Experience preferable in event delivery within a venue A commitment to customer service and strong interpersonal skills Ability to balance multiple priorities Self-motivated with the ability to work independently and within a team Professional personal presentation Ability and willingness to re-set rooms, clear and clean rooms and participate in the delivery of on-site meetings and events Knowledge of IT platforms and ability to trouble shoot basic IT techniques is beneficial Flexible work schedule, including working early mornings, occasional nights and occasional weekends. Has experience in food safety handling Has a certificate or is willing to undergo training in responsible service of alcohol To apply for the role, submit your CV and Cover letter by COB 23 February 2025 #J-18808-Ljbffr