Are you an experienced automotive technician looking to move from the workshop into a technical warranty role?Percepta is looking for an Automotive Warranty Specialist to join our team in Campbellfield, VIC. You'll use your hands-on mechanical experience and dealership knowledge to assess automotive warranty and customer assistance requests for vehicles across Australia and New Zealand.This is a great opportunity for an experienced Automotive Technician, Motor Mechanic, Warranty Administrator, Service Advisor, or Dealership Technician who wants to apply their technical knowledge in a different environment.You'll review repair requests, technical information, warranty policies, and dealership claims to determine whether the proposed repair, labour time, and claim category are appropriate. You'll also work directly with dealerships and Service Engineering teams to resolve technical and warranty-related requests. What you'll doAssess requests for financial assistance for vehicles no longer covered by the New Vehicle Warranty. Review the proposed repair, claim category, and standard repair time, and determine the appropriate level of assistance toward the repair cost.Review dealership claims to ensure the correct claim category, repair method, and standard repair times are being applied.Review technical information, including workshop manuals, Technical Service Bulletins (TSBs), Professional Technical System (PTS), and Technical Assistance Center (TAC) responses. • Assess the vehicle's repair history and customer experience when determining the appropriate level of financial assistance.Communicate with dealerships and Service Engineering to resolve warranty and technical queries.Respond to CSP prior-approval requests within required service levels.Use the OWS prior-approval system to assess and process requests.Identify emerging mechanical and technical trends and provide insights to Service Engineering teams.Provide technical guidance, coaching and feedback to the Customer Response Centre.Provide technical support to the Customer Response Centre when required.Contribute to reporting and improvement projects. What you'll bringWe're looking for someone who understands automotive repair from practical experience and can apply that knowledge in a structured, customer-focused environment.You'll ideally have:Certificate III in Automotive Technology/Light Vehicle or Heavy Vehicle5+ years' automotive mechanical experience, including apprenticeship experience.Dealership experience, ideally 12 months or more.Experience with automotive warranty administration, claims or service advising is highly desirable.Strong understanding of automotive diagnostics, repair methods and workshop processes.Ability to interpret workshop manuals, warranty policy manuals and technical bulletins.Experience with late-model vehicles would be advantageous.Strong communication and interpersonal skills, including the ability to negotiate and explain technical decisions.Excellent attention to detail and sound judgement.Strong Microsoft Office and web-application skills.Ability to manage multiple requests, prioritise workload and meet deadlines.Confidence working independently while contributing to a collaborative team. Why this role?This is an opportunity to take your automotive experience beyond the workshop and into a role where your technical knowledge directly influences warranty decisions, dealership support and customer outcomes. You'll work with dealerships and automotive technical teams across Australia and New Zealand while developing experience in warranty, technical support, customer assistance and automotive operations. About PerceptaEstablished in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivering across multiple channels and speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.Leave it better - We take ownership and leave every process, person, and place better than we found it.Win together - We succeed as one-celebrating, supporting, and showing up for each other.Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out. If you're an experienced automotive professional looking to use your technical knowledge in a new way, we'd like to hear from you!

Program Administrator - Enhanced ServicesAbout the RoleThe Program Administrator provides high-quality administrative support to the clinical and operational management teams across Uniting's Enhanced Services portfolio.You'll work across UAMHS, YESS and BMMHC, supporting busy mental health services and helping teams run smoothly across multiple locations.Programs: UAMHS, YESS and BMMHC Community Mental Health Clinical Services for youth and Adults Pay Rate: $37.12 + Super + Salary package benefitsLocation: Chatswood, Penrith, Oatlands and BlacktownEmployment Type: Permanent Full-time, Monday to Friday, standard business hours 9am to 5pmWorking Across LocationsYou'll work across Chatswood, Penrith, Oatlands and Blacktown, with location days varying based on service demand.You'll generally be based at one location each day, with no travel between sites during the day.Locations will be planned in advance, and where possible, a site closer to home may be considered as your base location, depending on service needs.About the Enhanced Services PortfolioOur Enhanced Services portfolio provides multidisciplinary, community-based mental health support across the region:YESS - early intervention and outreach mental health services delivered across Western Sydney, Northern Sydney and Nepean Blue Mountains, supporting children, young people and their families experiencing, or at risk of developing, mental health challenges.UAMHS - multidisciplinary mental health support for adults, including assessment, care coordination, psychological interventions, psychiatry and peer support.BMMHC - accessible community-based mental health support for people in Western Sydney, connecting people with appropriate clinical and ongoing community supports.Duties and responsibilities include but are not limited to:Provide general administrative and team support, including preparing meeting minutes and correspondence.Manage stationery, office supplies, purchase orders and general finance administration.Support triage bookings and provide face-to-face, online and telephone customer service.Monitor shared inboxes and assist the online triage team with enquiries and administration.Support general office housekeeping and the upkeep of building facilities, including notices and signage.High-level of customer service to both internal and external customersExcellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.Manage competing priorities, work to deadlines and use initiative in a busy environment.To learn more about the role, click here to view the Position DescriptionAbout you, your experience and skills Position requirements /desirablesThree (3) or more years' experience in administration / medical receptionExperience working in mental health serviceExperience processing invoices and general finance Above average to Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applicationsA valid driver's license Benefits & cultureSalary packaging to increase your take-home pay, upto $18,550 per annum4 Me Days - additional paid leave to recharge.4 CPD Days - invest in your professional growth.Fitness Passport - support your wellbeing.U Rewards - retail and lifestyle discounts.Click here to learn more about our great benefits: Benefits of working at UnitingEnquiries to Pallavi Bhatia, Talent Acquisition Specialist at Advert closes - 11:55pm, Sunday 11th October 2026About Uniting: When you're part of Uniting NSW.ACT, you're part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia's First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Program Administrator - Enhanced Services About the Role The Program Administrator provides high-quality administrative support to the clinical and operational management teams across Uniting's Enhanced Services portfolio. You'll work across UAMHS, YESS and BMMHC, supporting busy mental health services and helping teams run smoothly across multiple locations. Programs: UAMHS, YESS and BMMHC Community Mental Health Clinical Services for youth and Adults Pay Rate: $37.12 + Super + Salary package benefits Location: Chatswood, Penrith, Oatlands and Blacktown Employment Type: Permanent Full-time, Monday to Friday, standard business hours 9am to 5pm Working Across Locations You'll work across Chatswood, Penrith, Oatlands and Blacktown, with location days varying based on service demand. You'll generally be based at one location each day, with no travel between sites during the day. Locations will be planned in advance, and where possible, a site closer to home may be considered as your base location, depending on service needs. About the Enhanced Services Portfolio Our Enhanced Services portfolio provides multidisciplinary, community-based mental health support across the region: YESS - early intervention and outreach mental health services delivered across Western Sydney, Northern Sydney and Nepean Blue Mountains, supporting children, young people and their families experiencing, or at risk of developing, mental health challenges. UAMHS - multidisciplinary mental health support for adults, including assessment, care coordination, psychological interventions, psychiatry and peer support. BMMHC - accessible community-based mental health support for people in Western Sydney, connecting people with appropriate clinical and ongoing community supports. Duties and responsibilities include but are not limited to: Provide general administrative and team support, including preparing meeting minutes and correspondence. Manage stationery, office supplies, purchase orders and general finance administration. Support triage bookings and provide face-to-face, online and telephone customer service. Monitor shared inboxes and assist the online triage team with enquiries and administration. Support general office housekeeping and the upkeep of building facilities, including notices and signage. High-level of customer service to both internal and external customers Excellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally. Manage competing priorities, work to deadlines and use initiative in a busy environment. To learn more about the role, click here to view the Position Description About you, your experience and skills Position requirements /desirables Three (3) or more years' experience in administration / medical reception Experience working in mental health service Experience processing invoices and general finance Above average to Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applications A valid driver's license Benefits & culture Salary packaging to increase your take-home pay, upto $18,550 per annum 4 Me Days - additional paid leave to recharge. 4 CPD Days - invest in your professional growth. Fitness Passport - support your wellbeing. U Rewards - retail and lifestyle discounts. Click here to learn more about our great benefits: Benefits of working at Uniting Enquiries to Pallavi Bhatia, Talent Acquisition Specialist at Advert closes - 11:55pm, Sunday 11th October 2026 About Uniting: When you're part of Uniting NSW.ACT, you're part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold. Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia's First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Student Services Officer Location: Hawthorn East, Hybrid Employment Type: 0.8 FTE to full-time, continuingReports to: Student Services Manager We are seeking a Student Services Officer to support all aspects of the student lifecycle for the Faculty of Psychology, Counselling and Psychotherapy, providing responsive administrative and student support to prospective and current students.This role is a key member of the administration team and supports student enquiries, admissions, applications, enrolments, student records, reporting and compliance activities across a busy higher education environment.If you are organised, service-oriented and confident working with students, staff, systems and detailed administrative processes, we would love to hear from you.ABOUT THE CAIRNMILLAR INSTITUTEThe Cairnmillar Institute is a not-for-profit provider of psychological services and higher education, with a 65-year history of supporting mental health and training the next generation of practitioners. We offer clinics, short courses, vocational training and accredited postgraduate programs in psychology, counselling and psychotherapy. In this role you will: Support administrative processes across the student lifecycle, including enquiries, admissions, enrolments, student requests and course administration. Respond to phone and email communications from current and prospective students, including requests for admissions advice, documentation and enrolment changes. Assist with lead nurturing, application processing and admissions administration in line with guidelines, policies and delegations. Process enrolment requests, including withdrawals, leave of absence, deferrals, document and transcript orders and other student requests. Maintain accurate student records and databases, ensuring decisions and records comply with established policies, procedures and guidelines. Support data entry, results processing, course completion activities and reporting tasks, including survey, compliance and accreditation requirements. Provide admissions consultation, enrolment support, course planning and general advice to students and staff. Work collaboratively with faculty and professional staff to resolve exceptions and support effective service delivery during peak periods. About YouYou are a highly organised and service-focused administrator who enjoys supporting students and staff in a busy, detail-driven environment. You bring strong communication skills, sound judgement, attention to detail and the ability to manage competing priorities while maintaining accuracy and professionalism. You are comfortable working with systems, records, policies and procedures, and you contribute positively to a collaborative team culture.You will bring: Demonstrated commitment to high-level customer service and making students, staff and key contacts a priority. Strong administrative skills, including the ability to organise and coordinate complex administrative functions and navigate systems and databases. Excellent organisational and time management skills, with the ability to work effectively in a high-volume, deadline-driven environment. Excellent written and verbal communication skills, including the ability to interpret and communicate information in a range of contexts. High attention to detail and the ability to follow policies, procedures and documented processes. Adaptability, sound judgement and the ability to respond to or escalate complex matters where required. Computer literacy, including Microsoft Office applications and working knowledge of Office 365 and SharePoint. Alignment with Cairnmillar's values of Integrity, Professionalism, Respect, Collaboration and Teamwork. Desirable: Experience working in a university, RTO, higher education setting, psychology clinic, charity or not-for-profit environment. Experience using a Student Management System or similar database. Working knowledge of PRISMS, NOOSR, UK NARIC or related qualification recognition and compliance tools. Demonstrated work experience in tertiary education or another regulated education environment. Application Closing Date - Sunday 18 Oct 2026To ApplyPlease submit: Your current CV A brief statement outlining your interest in the position and how your skills and experience align with the role Please refer to the full Position Description for detailed responsibilities and requirements.For enquiries about the role, please contact the Student Services Manager or Manisha Sangekar, Executive General Manager at Only shortlisted applicants will be contacted. A Police Check and Working with Children Check will be required from the successful applicant as a condition of employment.Why Join Cairnmillar? Flexible hybrid and remote working options A supportive and collaborative team environment Opportunities for learning, development and professional growth Meaningful work that contributes to mental health, education and community wellbeing Exposure to senior leadership and strategic organisational initiatives Salary packaging benefits available A values-driven culture committed to inclusion, belonging and psychological safety Our organisation is committed to child safety. We have zero tolerance for child abuse. Applicants should be aware that we require Working with Children, Police and reference checks.Cairnmillar is an equal opportunity employer committed to attracting and developing a diverse workforce that reflects the community it serves.

Program Administrator - Enhanced ServicesAbout the RoleThe Program Administrator provides high-quality administrative support to the clinical and operational management teams across Uniting's Enhanced Services portfolio.You'll work across UAMHS, YESS and BMMHC, supporting busy mental health services and helping teams run smoothly across multiple locations.Programs: UAMHS, YESS and BMMHC Community Mental Health Clinical Services for youth and Adults Pay Rate: $37.12 + Super + Salary package benefitsLocation: Chatswood, Penrith, Oatlands and BlacktownEmployment Type: Permanent Full-time, Monday to Friday, standard business hours 9am to 5pmWorking Across LocationsYou'll work across Chatswood, Penrith, Oatlands and Blacktown, with location days varying based on service demand.You'll generally be based at one location each day, with no travel between sites during the day.Locations will be planned in advance, and where possible, a site closer to home may be considered as your base location, depending on service needs.About the Enhanced Services PortfolioOur Enhanced Services portfolio provides multidisciplinary, community-based mental health support across the region:YESS - early intervention and outreach mental health services delivered across Western Sydney, Northern Sydney and Nepean Blue Mountains, supporting children, young people and their families experiencing, or at risk of developing, mental health challenges.UAMHS - multidisciplinary mental health support for adults, including assessment, care coordination, psychological interventions, psychiatry and peer support.BMMHC - accessible community-based mental health support for people in Western Sydney, connecting people with appropriate clinical and ongoing community supports.Duties and responsibilities include but are not limited to:Provide general administrative and team support, including preparing meeting minutes and correspondence.Manage stationery, office supplies, purchase orders and general finance administration.Support triage bookings and provide face-to-face, online and telephone customer service.Monitor shared inboxes and assist the online triage team with enquiries and administration.Support general office housekeeping and the upkeep of building facilities, including notices and signage.High-level of customer service to both internal and external customersExcellent written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.Manage competing priorities, work to deadlines and use initiative in a busy environment.To learn more about the role, click here to view the Position DescriptionAbout you, your experience and skills Position requirements /desirablesThree (3) or more years' experience in administration / medical receptionExperience working in mental health serviceExperience processing invoices and general finance Above average to Advanced level capability in Word, Excel, Outlook, PowerPoint and other IT applicationsA valid driver's license Benefits & cultureSalary packaging to increase your take-home pay, upto $18,550 per annum4 Me Days - additional paid leave to recharge.4 CPD Days - invest in your professional growth.Fitness Passport - support your wellbeing.U Rewards - retail and lifestyle discounts.Click here to learn more about our great benefits: Benefits of working at UnitingEnquiries to Pallavi Bhatia, Talent Acquisition Specialist at Advert closes - 11:55pm, Sunday 11th October 2026About Uniting: When you're part of Uniting NSW.ACT, you're part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia's First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

SUMMARY/SCOPE/GOAL To support the effective operation of the school in order to optimize educational outcomes for students. QUALIFICATIONS EDUCATION AND RELEVANT EXPERIENCE REQUIREMENTS: REQUIRED: • High School diploma or equivalent required. • Two years' responsible office experience required with emphasis on customer service and confidentiality. Relevant coursework or business college may substitute for experience. • Experience with word processing, data entry software, and general office technology relevant to job responsibilities. • Basic bookkeeping skills. PREFERRED/DESIRED: CERTIFICATIONS/LICENSES: REQUIRED: • Valid State Driver's license. Please review job description at:

Connecting people, culture, and knowledge Blacktown City's libraries help people learn, connect and access information. As a Library Technician - Customer Service, you present children's programs that support early literacy, assist customers to find resources, answer enquiries and help people use library technology. You join new members, explain library services and digital platforms, process loans and returns, and support the day-to-day operation of library spaces. Every day looks different. You might help a customer access eBooks and online resources, guide someone to study materials, or assist with circulation desk services. You work closely with colleagues to provide friendly, timely service and help customers get the most from their library membership. Your work makes a difference to a diverse community of all ages and backgrounds. You help people access information, technology, study spaces, programs and collections that support learning, connection and lifelong discovery. This is a part-time opportunity working 15 hours per week for up to 12 months, including a regular Sunday shift. If you're a skilled communicator who enjoys helping others and wants to make a positive impact in the community, we would love to hear from you. At Blacktown City Council, good people make great teams, and great teams build great cities. Here, you will find the stability and support to keep growing, along with: a term contract, part-time role for up to 12 months with one of Australia's largest councils an entry level salary commencing at $1,420.05 per week, pro-rata a 15-hour working week 12% superannuation and competitive leave entitlements ongoing training and development support access to Fitness Passport, social clubs and wellbeing programs. Our commitment to safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing. We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children. Position description For more detail on this opportunity, click here to view or download the position description. Closing date: Sunday 27 September 2026, 11.59 pm Contact officer: Samantha Cadwallen on Internal ref: BCC1889

Connecting people, culture, and knowledge Blacktown City's libraries help people learn, connect and access information. As a Library Technician - Customer Service, you present children's programs that support early literacy, assist customers to find resources, answer enquiries and help people use library technology. You join new members, explain library services and digital platforms, process loans and returns, and support the day-to-day operation of library spaces. Every day looks different. You might help a customer access eBooks and online resources, guide someone to study materials, or assist with circulation desk services. You work closely with colleagues to provide friendly, timely service and help customers get the most from their library membership. Your work makes a difference to a diverse community of all ages and backgrounds. You help people access information, technology, study spaces, programs and collections that support learning, connection and lifelong discovery. This is a part-time opportunity working 20 hours per week for up to 12 months, including a regular Saturday shift. If you're a skilled communicator who enjoys helping others and wants to make a positive impact in the community, we would love to hear from you. At Blacktown City Council, good people make great teams, and great teams build great cities. Here, you will find the stability and support to keep growing, along with: a term contract, part-time role for up to 12 months with one of Australia's largest councils an entry level salary commencing at $1,420.05 per week, pro-rata a 20-hour working week 12% superannuation and competitive leave entitlements ongoing training and development support access to Fitness Passport, social clubs and wellbeing programs. Our commitment to safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing. We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children. Position description For more detail on this opportunity, click here to view or download the position description. Closing date: Sunday 27 September 2026, 11.59 pm Contact officer: Samantha Cadwallen on Internal ref: BCC1154 and BCC1179

Job Description Liquor Team Member BWS Passionate About PeopleLeave your mark as a BWS Team Member!You had me at merlot! Whether it's a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. Wherever you are, chances are, there is a BWS store just around the corner. We have over 1450 stores in 1450 local communities across Australia; that's 1450 opportunities to join the BWS Team. Our Team are famous for being themselves and having fun. We're looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other. When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. A day in your life as a BWS Team MemberYou'll actively engage with customers by sharing your passion for our products and create special moments that your customers will rememberYou'll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offeringsYou'll make sure we have stock on our shelves so our customers have the best choices availableYou'll maintain a safe and clean environment for your customers and teammatesYou'll be responsible for upholding service of alcohol guidelinesImportantly, you'll be yourself and come as you are - BWS gives you the freedom to shine!About youYou tell us We want you to come as you are, be yourself and have fun.You'll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experienceYou'll have good availability across the day, evenings and weekendsYou'll have the ability to work both autonomously and as part of a teamYou'll have a genuine interest in learning and expanding your product knowledgeYou'll own your career. You want the opportunity to join a business where you can dream big about your futureYou don't mind increasing your daily step count - we're an active lot!You'll want the opportunity to make your mark and leave a positive imprint in any role you grow intoThe perks are good too!Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card for BWS, Dan Murphy's and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. If this gig excites you - and you're close enough on the requirements - go on, throw your hat in the ring!Candidates will be required to complete a functional screening assessment as part of the recruitment process.
We are together creators We're big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy's, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future - for our customers and each other.We'd love to hear from YouIf you meet a number of the requirements, wine on earth haven't you applied yet?!
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Are you an experienced automotive technician looking to move from the workshop into a technical warranty role?Percepta is looking for an Automotive Warranty Specialist to join our team in Campbellfield, VIC. You'll use your hands-on mechanical experience and dealership knowledge to assess automotive warranty and customer assistance requests for vehicles across Australia and New Zealand.This is a great opportunity for an experienced Automotive Technician, Motor Mechanic, Warranty Administrator, Service Advisor, or Dealership Technician who wants to apply their technical knowledge in a different environment.You'll review repair requests, technical information, warranty policies, and dealership claims to determine whether the proposed repair, labour time, and claim category are appropriate. You'll also work directly with dealerships and Service Engineering teams to resolve technical and warranty-related requests. What you'll doAssess requests for financial assistance for vehicles no longer covered by the New Vehicle Warranty. Review the proposed repair, claim category, and standard repair time, and determine the appropriate level of assistance toward the repair cost.Review dealership claims to ensure the correct claim category, repair method, and standard repair times are being applied.Review technical information, including workshop manuals, Technical Service Bulletins (TSBs), Professional Technical System (PTS), and Technical Assistance Center (TAC) responses. • Assess the vehicle's repair history and customer experience when determining the appropriate level of financial assistance.Communicate with dealerships and Service Engineering to resolve warranty and technical queries.Respond to CSP prior-approval requests within required service levels.Use the OWS prior-approval system to assess and process requests.Identify emerging mechanical and technical trends and provide insights to Service Engineering teams.Provide technical guidance, coaching and feedback to the Customer Response Centre.Provide technical support to the Customer Response Centre when required.Contribute to reporting and improvement projects. What you'll bringWe're looking for someone who understands automotive repair from practical experience and can apply that knowledge in a structured, customer-focused environment.You'll ideally have:Certificate III in Automotive Technology/Light Vehicle or Heavy Vehicle5+ years' automotive mechanical experience, including apprenticeship experience.Dealership experience, ideally 12 months or more.Experience with automotive warranty administration, claims or service advising is highly desirable.Strong understanding of automotive diagnostics, repair methods and workshop processes.Ability to interpret workshop manuals, warranty policy manuals and technical bulletins.Experience with late-model vehicles would be advantageous.Strong communication and interpersonal skills, including the ability to negotiate and explain technical decisions.Excellent attention to detail and sound judgement.Strong Microsoft Office and web-application skills.Ability to manage multiple requests, prioritise workload and meet deadlines.Confidence working independently while contributing to a collaborative team. Why this role?This is an opportunity to take your automotive experience beyond the workshop and into a role where your technical knowledge directly influences warranty decisions, dealership support and customer outcomes. You'll work with dealerships and automotive technical teams across Australia and New Zealand while developing experience in warranty, technical support, customer assistance and automotive operations. About PerceptaEstablished in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivering across multiple channels and speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.Leave it better - We take ownership and leave every process, person, and place better than we found it.Win together - We succeed as one-celebrating, supporting, and showing up for each other.Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out. If you're an experienced automotive professional looking to use your technical knowledge in a new way, we'd like to hear from you!

The Role We are seeking an experienced Program Administrator to join our growing Utilities team based in the Gympie Region. This is a key support role responsible for providing administrative, reporting and coordination assistance across a portfolio of predominantly Queensland-based projects, while also supporting national operations. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced project environment, has exceptional attention to detail, and takes pride in keeping programs organised and running efficiently. Key Responsibilities: Provide administrative support across multiple projects and programs. Prepare and maintain project reports, registers and documentation. Coordinate meetings, prepare agendas, record minutes and track action items. Assist with project reporting, document control and data management. Support Project Managers with day-to-day program administration. Maintain accurate project records and ensure documentation is up to date. Liaise with internal stakeholders to support project delivery and reporting requirements. Assist with the coordination of project schedules, variations and administrative processes. Identify opportunities to improve administrative processes and reporting efficiencies. The successful applicant will ideally have: Previous experience in a similar position Experience within utilities, construction or engineering industries will be highly regarded. Strong administration experience within a project-based environment. Excellent organisational skills with the ability to manage multiple priorities and strict deadlines. Confident stakeholder management and client-facing communication skills. A professional focus and attention to detail is key Ability to work in a team and autonomously Strong computer and systems skills and knowledge About Us: SRG Global is a diversified industrial services company. We bring an engineering mindset to deliver critical services for major industry through our asset maintenance, mining services, engineering, and construction businesses to solve complex problems across the entire asset lifecycle. We Offer: Competitive salary package commensurate with experience. Corporate discounts for travel and health insurance. Novated leases. Professional development opportunities to enhance your skills and knowledge. A collaborative and inclusive work environment. SRG Global fully support and promote organic growth within our organisation. This is an opportunity to gain further experience and career progression.
SRG Global are dedicated to achieving a diverse workforce and strongly encourage applications from women, Aboriginal and Torres Strait Islanders. Apply Now: If you would like to join our team please click the "apply" button now. No Agency contact please - We do not accept unsolicited Agency CV's. By submitting your personal information to SRG Global you consent to such information being collected, held, used and disclosed in accordance with the Privacy Act 1988

Associate Lecturer in IT Project Management (Level A), UNSW Canberra Lecturer in IT Project Governance and Security (Level B), UNSW Canberra Employment type: Fixed-term contracts, education-focused, full-time 35 hours
Duration: 2 years (ideally to start by early 2027) Remuneration: Level A from $95,036 / Level B from $133,065 + leave loading + 17% super
Location: UNSW Canberra, City Campus Work rights required: Visa sponsorship and relocation is not available for this position. Candidates must hold full rights to work in Australia to be considered. About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nation's Capital.
UNSW Canberra distinguishes itself from other institutions through its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as Australia's No 1 University and ranked 19 th in the world. We are a proud member of Australia's esteemed Group of Eight. Why Your Role Matters:
At Canberra School of Professional Studies , security is our default lens of operation. Emerging technologies are our tools of operation. Professional application of secure technologies in different professional contexts is our specialisation. We are made up of innovative academics and professionals with educational excellence and learner engagement, working in cutting edge research with strong industry engagement and experience. We are agile and nimble. We work in co-creative and co-located spaces with cutting edge industries and launch partners. We do things differently, think differently and challenge business as usual. We are not bogged down by bureaucracy. We collaborate to build intellectual capital and fertilise ideas. We produce professionals, upskill existing ones, and engender lifelong learning to address future skills challenges. Join us at this exciting stage of growth as we build a fresh and innovative academic school. We are seeking multiple academics who are passionate about teaching, research, industry engagement and student success, and who are eager to contribute to the development of a dynamic and emerging academic community. This is a unique opportunity to help shape the school's future, influence curriculum design, and establish a strong culture of academic excellence. Please see the two position descriptions for further information on these roles. Benefits and Culture:
UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements. Flexible working options (work from home, flexible hours etc) Additional three days leave during December festive period Career development opportunities Up to 50% discount on UNSW courses Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture. You can learn more about our Benefits and Culture at Lifestyle & Benefits UNSW Eligibility: Visa sponsorship is not available for this position. Candidates must hold rights to work in Australia to be considered for this position. The University reserves the right not to proceed with any appointment. As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role. How to Apply: Make each day matter with a meaningful career at UNSW. Submit your application online before Monday 5 October 2026 at 11:30pm, including your CV and a 1-2-page cover letter addressing the required skills and experience outlined in the position description. In order to view the position description, please ensure that you allow pop-ups for Get in Touch: For role-related queries please contact:
For recruitment process-related queries please contact:
Holly Whale - Talent Acquisition Partner
Applications cannot be accepted if sent directly to the contact listed. Find out more about the lifestyle and benefits when working with UNSW For further information about UNSW Canberra, please visit: UNSW Canberra
For further information on living in Canberra, please visit: Living in Canberra UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Employment Type: Part timeLocation: Mercy Place Cairns (Bethlehem)Upload with Application: Resume, cover letter, and all relevant qualificationsContact: Vanessa Cotton
Where there's life, there's Mercy.
Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity
This hands-on role involves guiding customers through the entire admissions process. As a champion of aged care admissions and regulatory requirements, the Admissions Coordinator significantly contributes to meeting sales targets and maintaining healthy occupancy levels. They cultivate and manage relationships with referrers, oversee the complete admissions journey-from initial enquiry follow-up and facility tours to fee discussions and supporting prospective residents and their families with admissions paperwork.

If you're passionate about making a difference in aged care and have the skills we're looking for, we want to hear from you!
What you'll bring
You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care. Prior knowledge of Residential Aged Care is desirable.
To thrive in this role, you will:
Provide prompt and courteous customer service to prospective customers, current residents, visitors, and employees.Manage the admissions process, including handling enquiries, engaging with referrers, conducting site tours, facilitating pre-admission discussions, and generating resident agreements.Identify, promote and sell higher everyday living options that meet the individual preferences and unmet needsEnsure compliance with managing the customer journey through the CRM system and follow up on all leads promptly.Collaborate with Business Development Consultants and Service Managers to identify new referring pipelines and maintain strong referrer relationships.Proactively manage the enquiries pipeline to convert enquiries into sales and maintain compliance with internal systems (CRM, eCase, MAC, etc)Foster relationships with respite residents and their families to optimise re-admission and permanent conversions.Assist families and representatives in understanding relevant Fees and Charges and Mercy Health's admissions policies, facilitating the completion of admissions paperwork and agreements prior to admission.Coordinate the 'room turnover' process with site maintenance and cleaners, overseeing tasks such as carpet cleaning, painting, and setting up display rooms.Take responsibility for logging resident movements in eCase and liaising with Medicare as needed, such as obtaining remaining respite days.Conduct daily site inspections and ensure display rooms are prepared to welcome visitors.Discussing Healthy Ageing Services with discharging residents and linking them to the appropriate business owner to maximise conversion to other business streamsAdhere to and champion the Mercy Health admissions processes
You will also be required to provide evidence of, or in the process of obtaining
NDIS clearance/ Police Check
Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.
Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.