Description
We currently have an opportunity for a Service Delivery Partner Management Support Officer in Perth. Join our Government & Integrated Facilities Management, Housing team and play a key role in supporting Service Delivery Partner onboarding, communications, performance reviews and network management. Reporting to the SDP Performance Manager, you'll help strengthen contractor administration, stakeholder engagement and service delivery outcomes. What You'll Do This role offers a broad scope, with key responsibilities including: Coordinate SDP onboarding, inductions, system access, mobilisation and offboarding activities. Support SDP communications, forums, workshops, meetings and stakeholder engagement initiatives. Schedule performance reviews, distribute supporting information and maintain action registers. Monitor licences , insurance, accreditations, certifications and other compliance requirements. Prepare reports, meeting minutes, correspondence and documentation for customer and governance reviews. What You'll Bring Experience in administration, coordination, contract support or business support. Strong organisational skills with the ability to manage competing priorities and deadlines. Experience maintaining accurate records, registers, compliance documentation and business systems. Excellent written and verbal communication skills, with confidence building stakeholder relationships. Proficiency in Microsoft Office, including Excel, Word, Outlook and Teams. More than anything, you'll bring a strong work ethic, a positive attitude and a commitment to delivering high-quality outcomes for our clients. You will be collaborative, responsive and detail-focused, taking ownership of your responsibilities while identifying practical opportunities to improve processes and service delivery. Why Downer? Downer plans, creates and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We're proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. Real opportunities to advance your career, with 30% of vacancies filled internally. , including healthcare, retail and car-purchase savings. An Employee Assistance Program providing professional support for you and your family. You want your work to matter, and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds and ideas. We know diversity makes us stronger, and we actively celebrate it through our commitment to inclusion and belonging. We're committed to building a team that reflects the diverse communities we serve, and we welcome people of all ages, genders, sexual orientations, cultures, abilities and lived experiences. We especially encourage applications from people whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Maori and Pasifika Peoples, veterans, people with disability and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply. Potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice and equitable access to opportunity, so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know. We're here to help you put your best foot forward.
