Essential Carers AMK AUSTRALIA PTY LTDLocation: Point Cook, Victoria
Employment Type: Permanent, Full-Time
Working Hours: 38 hours per week
Salary: $85,000 per annum + SuperannuationAbout Essential CarersEssential Carers is a NDIS service provider dedicated to delivering high-quality, person-centred disability and community support services. We are committed to promoting participant wellbeing, independence and access to coordinated care through effective service planning, professional collaboration and continuous quality improvement.We are seeking an experienced and motivated Health and Disability Services Manager to provide strategic and operational leadership across our health-related and disability support services. The successful candidate will be responsible for managing service delivery operations, coordinating multidisciplinary care arrangements, maintaining regulatory compliance and ensuring the effective utilisation of organisational resources.Key Responsibilities Plan, direct and oversee the organisation's health-related and disability support service operations, establishing operational priorities, service delivery objectives and management strategies to support quality participant outcomes. Manage organisational arrangements for coordinating participant care with registered nurses, allied health practitioners, general practitioners and other relevant healthcare professionals, ensuring effective communication, service integration and continuity of care. Develop, implement and regularly review organisational policies, operational procedures and service quality standards to support consistent, safe and effective delivery of health-related and disability support services. Oversee compliance with applicable NDIS Practice Standards, safeguarding requirements, incident management frameworks, workplace health and safety obligations and relevant healthcare service regulations. Direct workforce planning, recruitment, staff allocation, training and performance management for relevant service delivery and operational personnel, ensuring appropriate staffing levels, professional competencies and accountability. Prepare and monitor operational budgets, review service delivery expenditure and oversee the allocation of staffing, equipment and organisational resources to maintain efficient and financially sustainable service operations. Establish and monitor operational performance indicators, evaluate service effectiveness, review participant feedback and implement corrective actions and improvement strategies to strengthen service quality and organisational performance. Establish and maintain professional relationships with healthcare providers, allied health practitioners, community organisations, NDIS stakeholders and relevant regulatory bodies to facilitate coordinated services and effective interagency collaboration. Oversee organisational risk management processes, review reportable incidents and service delivery concerns, and implement preventive measures to promote participant safety, wellbeing and compliance with organisational standards. Prepare operational and performance reports for senior management, identify opportunities for service improvement and contribute to the planning and development of sustainable health-related and community care services.Qualifications and ExperienceApplicants must demonstrate the following:A bachelor's degree or higher qualification in Health Services Management, Healthcare Administration, Public Health, Nursing, Allied Health, Health Management or a closely related field.A minimum of one years of relevant professional experience in health services management, community health, disability service management or a comparable healthcare-related management environment.Demonstrated experience in managing service delivery operations, workforce planning, organisational resources and quality assurance processes.Sound knowledge of NDIS Practice Standards, Australian healthcare service frameworks and relevant regulatory obligations.Proven ability to develop operational policies, manage service performance and coordinate multidisciplinary service arrangements.Strong leadership, stakeholder engagement, communication, analytical and organisational management skills.Experience in budgeting, operational reporting, risk management and continuous quality improvement.How to ApplySuitable applicants are invited to submit an updated resume and cover letter outlining their relevant qualifications, management experience and suitability for the position through the recruitment platform.Applications will be assessed against the advertised qualifications, relevant experience, professional competencies and demonstrated ability to undertake the responsibilities of the position.Essential Carers is an equal opportunity employer committed to maintaining a diverse, inclusive and professional workplace.
Aged or Disabled Carer (NDIS)
Employer: AMK AUSTRALIA PTY LTD t/a ESSENTIAL CARERS
Location: Point Cook, Victoria
Salary: $80000 per annum + superannuation
Employment Type: Full-time
Job Type: Permanent (38 hours Full-time)About the Role
At Essential Carers, we are committed to empowering people living with disabilities to live with dignity, independence, and choice. We provide person-centred support tailored to each participant's individual needs, goals, and aspirations.Our team focuses on building genuine relationships, delivering compassionate care, and promoting meaningful community participation. Whether assisting with daily living, developing life skills, or supporting greater independence, we are dedicated to helping participants achieve their full potential.At Essential Carers, we believe everyone deserves the opportunity to live a fulfilling and meaningful life, supported by a team that genuinely cares.Key Responsibilities Provide personal care assistance including bathing, grooming, dressing, toileting, and mobility support while respecting participant dignity and preferences Support participants with daily living tasks and routines to promote independence and enhance quality of life Assist with meal preparation, feeding, and maintaining appropriate nutrition Perform light household duties such as cleaning, laundry, and maintaining a safe and hygienic environment Facilitate community participation by accompanying or transporting participants to appointments and social activities Monitor participants' health and wellbeing, reporting any concerns or changes to supervisors or healthcare professionals Maintain accurate and timely documentation of care, progress notes, and incidents in line with organisational and NDIS requirements Follow individualised care plans and support plans to ensure consistent and person-centred service delivery Provide emotional support and companionship to reduce social isolation and improve overall wellbeing Comply with NDIS Practice Standards, workplace health and safety requirements, and duty of care obligationsSkills and Experience RequiredCertificate III or higher in Aged Care, Individual Support, or equivalentMinimum 12 months' relevant work experience required Australia/OverseasCurrent First Aid and CPR certificateNational Police Check and Working with Children Check (or willingness to obtain)Excellent communication and interpersonal skillsAbility to work independently and in a teamEmpathy, patience, and a strong commitment to quality careDesirableExperience working with elderly clients or people with disabilitiesValid driver's licence and access to a vehicle (for community care roles)Multilingual abilities a plusAbility to work various shifts including weekends and public holidaysWhat We OfferCompetitive salary and benefitsSupportive and inclusive team cultureOngoing professional development and trainingOpportunities for career advancementFlexible working arrangementsHow to ApplyPlease submit your resume and a brief cover letter outlining your experience and suitability for the role.
