Looking for the Next Step in Your Career? Brandt has an opportunity for an exceptional individual to join our Hamilton team as a Service Writer. This role is offered on a 12-month fixed-term contract. What We Offer Ongoing training and development Base Salary and Monthly Incentives A supportive and collaborative team environment Career advancement opportunities within a global company Employee Assistance Program (EAP) About the Role Reporting to the Service Manager, you will provide administrative support to the Service Department and help keep daily operations running smoothly. Key responsibilities include: Responding to customer and internal service enquiries Creating and managing service work orders from start to finish Maintaining accurate service records and department documentation Updating customer and equipment information within company systems Assisting with service reporting and departmental administration Processing warranty and product improvement claims Supporting technicians and management with day-to-day administrative tasks Providing exceptional customer service to both internal and external customers About You Previous administration or customer service experience Strong organisational and time management skills Confidence using Microsoft Office and computer-based systems Ability to prioritise tasks and work in a fast-paced environment A professional and positive approach to customer service Mechanical or technical knowledge is advantageous but not essential Year 12 completion or relevant experience preferred About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. Ready to Build Your Career with Brandt? Apply today and become part of a team that keeps our customers moving forward.
ARE YOU READY TO BUILD YOUR CAREER WITH A GLOBAL COMPANY? Looking for a role where your attention to detail and administrative expertise will make a real impact? Brandt is seeking an exceptional Payroll Administrator to join our team, supporting payroll operations across both Australia and New Zealand. You'll be part of a collaborative team, playing a key role in delivering a smooth and accurate payroll experience for our employees. This role is offered on a permanent, full-time basis (40 hours per week), and is based at our Ballarat Head Office located at Lake Gardens. What's in it for you? • Attractive remuneration package and the opportunity to build a rewarding long-term career with a global industry leader • Ongoing learning, development, and career progression opportunities to help you reach your full potential • A supportive, collaborative, and experienced team that is committed to your success • Access to our Employee Assistance Program, providing confidential wellbeing and support services for you and your family • Work with a respected and growing organisation that values its people and promotes from within • Be part of a positive workplace culture where your contributions are recognised and appreciated About the role: Reporting to the Payroll Team Lead, and working closely with the Payroll and HR Teams, you will be responsible for the accurate and timely processing of payroll and related employee payments. This role ensures compliance with relevant legislation, awards, enterprise agreements, taxation requirements, and organisational policies while providing excellent customer service to employees, • Respond and resolve routine payroll related queries in a timely manner through monitoring the payroll inbox and phone enquiries. • Ensure all onboarding and offboarding activities are completed in a timely manner • Process fortnightly, Commission, TVP and ad-hoc pay runs for Australia and New Zealand, including time sheet collection, data preparation, calculation, review and payment within established timelines • Calculate and process wages, salaries, overtime, allowances, deductions, reimbursements and termination pays. • Ensure compliance with Payday Superannuation, Fair Work legislation, NES, Modern Awards, IRD, Kiwisaver and other applicable laws and regulations • Ensure adherence to Brandt's policies and procedures that relate specifically to payroll • Respond and resolve to routine payroll-related queries in a timely manner, through monitoring the payroll inbox and phone enquiries. • Maintain regular, clear and respectful communication with managers and employees • Demonstrate a customer focused, proactive and solutions-based approach to meet functional and organisational objectives. • Accurately maintain and update employee personnel files Compliance and Reporting • Maintain up to date knowledge of statutory requirements, tax obligations and regulatory changes across AUS and NZ • Prepare and submit Payday Superannuation, IRD and other required filings • Generate and distribute accurate payroll reports for Finance, HR and senior management • Support end-of-year payroll activities and reconciliations. • Maintain confidentiality and security of employee payroll information. Process Improvement • Assist the Payroll Team Lead to identify & implement opportunities to streamline and improve payroll processes • Solve problems and meet challenges with the support of the team • Perform regular audits and reconciliations to identify and correct errors • Undertake administration payroll projects under the direction of the Payroll Lead
About you: The successful candidate will have strong administration skills and 5+ years of experience in volume payroll. • Experience in running end to end payroll and sharing the load with the team • Exceptional attention to detail, strict confidentiality and strong problem-solving skills • Ability to work independently as well as part of a team • Take direction from the Payroll Team Lead, prioritise tasks and meet strict deadlines • Strong focus on accuracy • Commitment to compliance and continuous improvement • Passion for implementing administration procedures • Strong commitment to teamwork and the ability to contribute to the achievement of team goals. • Experience in a wide range of software applications, including a variety of Windows based applications and databases (UKG & Payroll Metrics highly advantageous). • Comprehensive understanding of Excel • Previous experience in maintaining office information systems and procedures within a payroll environment. • Working knowledge of modern awards: specifically, the VRSR and Clerical awards, and New Zealand legislation • Open to learning new systems • Experience in delivering high-quality customer service in a demanding and confidential environment, and the handling of sensitive information About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. IF YOU ARE READY TO BUILD YOUR CAREER WITH BRANDT, APPLY NOW!
ARE YOU PASSIONATE ABOUT FARMING AND BUILDING STRONG RELATIONSHIPS? Our Pakenham branch is seeking a Customer Support Advisor - Parts & Services. If you enjoy getting out and meeting customers, this role offers the best of both worlds. Working closely with our Parts and Service teams, you'll build strong relationships across Gippsland, the Yarra Valley, and the Mornington Peninsula while helping customers maximise equipment performance through industry-leading parts and service solutions. What we offer: Competitive Salary with monthly incentivesWork independently with the support of a team.Opportunity to be pivotal in the growth and success of our Business.Ongoing Training & Development.Advancement Opportunities.Employee Assistance Program. About the role: You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience. Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.Assist customers in identifying their parts and service needs accurately.Provide detailed information on Brandt parts, pricing, and service options.Collaborate with the service team to schedule appointments and allocate resources efficiently.Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.Maintain accurate records of customer interactions, orders, and service history in our CRM system.Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.Stay updated on the latest Brandt product releases, service offerings and industry trends. About you: If you have a passion for agriculture equipment, excellent communicator, passion for customer service and sales, we invite you to apply for this exciting opportunity. Extensive knowledge of heavy equipment parts, operations and agriculture industry.Previous Sales experience in similar role preferred.Experience in building rapport and maintaining positive relationships with customers.Results-driven with a focus on achieving sales targets.Ability to work independently and as part of a team.Strong organisational and time management skills.Capability to travel within the territory and work flexible hours.A valid driver's license and clean driver's record are required. About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!
ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Brandt has an exciting opportunity for a Customer Support Advisor (Parts & Service) to join our Keith team. What we offer: Competitive Base Salary + Incentive Opportunities Company Vehicle, Laptop & Mobile Phone Ongoing Training & Development Career Advancement Opportunities Supportive Team Environment Stable, Long-Term Career Employee Assistance Program (EAP) Work with Industry-Leading John Deere Equipment Build Strong Customer Relationships Autonomy & Territory Ownership About the role: In this customer-focused sales role, you will work directly with equipment owners throughout your territory, helping them maximise uptime and productivity through proactive parts and service support. You'll build long-term relationships with customers, identify opportunities to support their equipment needs, and act as a trusted advisor for Brandt's parts and service offerings. Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services. Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales. Assist customers in identifying their parts and service needs accurately. Provide detailed information on Brandt parts, pricing, and service options. Collaborate with the service team to schedule appointments and allocate resources efficiently. Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs. Maintain accurate records of customer interactions, orders, and service history in our CRM system. Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships. Stay updated on the latest Brandt product releases, service offerings and industry trends. What You'll Bring: A passion for customer service, sales, and building strong relationships Knowledge of agriculture, heavy equipment, or related industries Previous sales or account management experience (preferred) Strong communication and interpersonal skills A results-driven approach with a focus on achieving targets The ability to work independently and manage your territory effectively Strong organisational and time management skills Confidence using technology and CRM systems Willingness to travel within the territory About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!
Looking for the Next Step in Your Career? Brandt has an exciting opportunity for an organised and customer-focused individual to join our Knoxfield team as a Service Administrator. As the administrative backbone of our Service Department, you'll play a key role in supporting technicians, customers, and management to ensure work is processed efficiently and customers receive exceptional service. What We Offer Ongoing training and development Base Salary and Monthly Incentives A supportive and collaborative team environment Career advancement opportunities within a global company Employee Assistance Program (EAP) About the Role Reporting to the Service Manager, you will provide administrative support to the Service Department and help keep daily operations running smoothly. Key responsibilities include: Responding to customer and internal service enquiries Creating and managing service work orders from start to finish Maintaining accurate service records and department documentation Updating customer and equipment information within company systems Assisting with service reporting and departmental administration Processing warranty and product improvement claims Supporting technicians and management with day-to-day administrative tasks Providing exceptional customer service to both internal and external customers About You Previous administration or customer service experience Strong organisational and time management skills Confidence using Microsoft Office and computer-based systems Ability to prioritise tasks and work in a fast-paced environment A professional and positive approach to customer service Mechanical or technical knowledge is advantageous but not essential Year 12 completion or relevant experience preferred About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. Ready to Build Your Career with Brandt? Apply today and become part of a team that keeps our customers moving forward.
ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?
Our Knoxfield branch is seeking a proactive and customer-focused Customer Support Advisor, specialising in agricultural, construction, and forestry equipment. In this role, you will be responsible for developing and maintaining strong customer relationships by proactively engaging with clients, providing expert advice on Brandt parts and services, and ensuring a seamless service experience from start to finish. What we offer: Competitive Base Salary + Incentive Opportunities Company Vehicle, Laptop & Mobile Phone Ongoing Training & Development Career Advancement Opportunities Supportive Team Environment Stable, Long-Term Career Employee Assistance Program (EAP) Work with Industry-Leading John Deere Equipment Build Strong Customer Relationships Autonomy & Territory Ownership About the role: In this customer-focused sales role, you will work directly with equipment owners throughout your territory, helping them maximise uptime and productivity through proactive parts and service support. You'll build long-term relationships with customers, identify opportunities to support their equipment needs, and act as a trusted advisor for Brandt's parts and service offerings. Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services. Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales. Assist customers in identifying their parts and service needs accurately. Provide detailed information on Brandt parts, pricing, and service options. Collaborate with the service team to schedule appointments and allocate resources efficiently. Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs. Maintain accurate records of customer interactions, orders, and service history in our CRM system. Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships. Stay updated on the latest Brandt product releases, service offerings and industry trends. What You'll Bring: A passion for customer service, sales, and building strong relationships Knowledge of Agriculture, Construction Equipment, or related industries. Previous sales or account management experience (preferred) Strong communication and interpersonal skills A results-driven approach with a focus on achieving targets The ability to work independently and manage your territory effectively Strong organisational and time management skills Confidence using technology and CRM systems Willingness to travel within the territory About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!
