ADMINISTRATION & CLIENT SUPPORT OFFICER - TOOWOOMBA - ACCOUNTING FIRM (JOB ID 1244) Are you organised, proactive and passionate about providing exceptional client service? Looking for a role where you can support a professional team and grow your skills? Want flexibility to balance work and life while progressing your career? Our client, a full-service accounting and financial services firm, is seeking an Administration & Client Support Officer to join a collaborative team in Toowoomba. Full-time is preferred, but experienced school-hours candidates (9:00am-3:00pm) are encouraged to apply. This role is perfect for someone with strong attention to detail and time management skills, who enjoys client interaction and supporting a busy professional services team. The Role: Provide essential support to the team through administrative and client-facing responsibilities Managing client communications and preparing documentation Liaising with clients to obtain information, resolve queries and maintain accurate records Preparing and lodging registrations with the ATO Lodging ASIC forms and maintaining company registers Preparing and distributing correspondence via post, email or online systems General office administration including letters, reception support, scanning and filing About You: 3+ years of previous experience in a professional services or similar administrative role Positive, proactive and client-focused Willingness to learn and grow in the role Experience with Microsoft Office Suite or similar Ability to learn new systems quickly Professional presentation and excellent verbal and written communication Ability to build and maintain strong professional relationships What's On Offer: Supportive, collaborative environment with approachable Directors and team members Flexible working hours to suit your lifestyle Ongoing professional development and training Lifestyle benefits including employee discounts, Employee Assistance Program and annual flu vaccinations Social benefits such as End of Financial Year Party, team events and paid volunteer time Remuneration aligned with Clerks - Private Sector Award 2020, reflecting experience and skills Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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CLIENT SERVICES OFFICER - MACKAY - REGIONAL ACCOUNTING FIRM (JOB ID 823) Looking for a front office role where you can genuinely be the face of a professional, supportive team? Ready to step into a role where your organisational and people skills are genuinely valued? Our client is seeking an enthusiastic and personable client services officer to join their Mackay office. This is a key front-facing role where you'll be the first point of contact for clients while also providing essential administrative support to a busy and collaborative team of Partners, Accountants and support staff. The Role: Take ownership of front office operations and overall client experience Welcome clients with professionalism, warmth and a high level of service Manage appointments, phone calls, emails and general client communications Process client records, correspondence and maintain accurate documentation Provide administrative support to Partners, Accountants, and the wider team Ensure smooth day-to-day running of reception and office functions About You: 4+ years of previous experience in reception, administration or customer service role Strong verbal and written communication skills with a professional presentation Confident in managing multiple priorities in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook) High attention to detail and strong organisational skills Proactive, reliable, and a strong team player with a positive attitude What's On Offer: Supportive and positive team culture where people enjoy coming to work 2:00pm finish every Friday for work-life balance Three bonus days of leave over Christmas Structured annual salary reviews Ongoing training and development opportunities Opportunity to grow within a well-established professional firm Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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BUSINESS SERVICES ADMINISTRATOR - BYRON BAY / HYBRID - WELL-ESTABLISHED CHARTERED ACCOUNTING FIRM - 60K-90K+SUPER (JOB ID 1552) Looking for a role with real client interaction in a relaxed, coastal firm? Want to build your career in public practice with flexibility and variety? Join a well-established Chartered Accounting firm in beautiful Byron Bay, supporting a growing client base across a diverse range of industries. This is a hands-on role where you'll work closely with Accountants and Partners, gaining exposure to business services, client liaison and practice operations in a supportive environment. The Role: Providing end-to-end administrative support across business services Acting as a key point of contact for clients Supporting BAS and tax return preparation and lodgements Managing ASIC corporate compliance and documentation Handling receipting, data entry and general office administration Assisting with workflow coordination and client service delivery About You: 2+ years of previous experience in an Australian public practice firm or similar Strong client service and communication skills Experience with MYOB AE, Xero or MYOB (preferred) Highly organised with strong attention to detail Ability to manage multiple tasks and work both independently and in a team What's on Offer: Flexible hybrid working arrangements Supportive, close-knit team with low staff turnover Exposure to a broad and varied client base Ongoing training and development Modern, paperless office with up-to-date systems Genuine work/life balance in a lifestyle location Salary based on experience If you're looking for a varied and client-facing role within a progressive Byron Bay firm with 2 Partners and a team of 15+ staff, known for its supportive culture, long tenure and commitment to flexibility and professional development. This is the one for you. Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia or NZ will be considered.
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EXECUTIVE ASSISTANT - MACKAY - ESTABLISHED CHARTERED ACCOUNTING FIRM (JOB ID 1622) Are you an experienced administrator or executive assistant looking for a stable, professional role within one of Mackay's most respected accounting firms? Do you thrive in a fast-paced office where organisation, professionalism and high-level support truly matter? Our client is one of Mackay's largest and most established Chartered Accounting firms, with a proud history spanning more than 100 years. With a strong reputation for delivering quality accounting, taxation and business advisory services, this respected practice combines legacy, professionalism and a supportive team culture within a highly regarded local business. The Role: Providing executive-level administrative and secretarial support Managing correspondence flow, documentation and regulatory compliance administration Coordinating client appointments, schedules and diary management Handling data entry, word processing and document preparation Maintaining accurate client records and compliance information Supporting Directors and broader team operations with high-level administration Managing competing priorities while ensuring deadlines are met Contributing to the smooth day-to-day running of a professional accounting office About You: Previous administration, executive assistant or office support experience Strong computer literacy and confidence across office systems Excellent written and verbal communication skills Highly organised with strong time management and prioritisation ability Self-motivated with initiative and the ability to work autonomously Professional presentation and strong attention to detail Comfortable managing confidential information within a professional services environment Experience within accounting or professional services advantageous but not essential What's On Offer: Join one of Mackay's most respected long-standing accounting firms Stable, long-term career opportunity within an established practice Professional, supportive team environment Exposure to senior leadership and business operations Flexible hours may be considered, including school hours for the right candidate Diverse, varied role with genuine responsibility Strong local reputation and career stability Monday to Friday office-based role with structured business hours This is an ideal opportunity for an experienced Administrator, Executive Assistant or Office Coordinator seeking a trusted, career-building role within a respected professional firm where your contribution genuinely matters. If you value stability, professionalism, flexibility and the opportunity to become a key part of a highly regarded business, this role offers an exceptional next step. Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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SENIOR CLIENT SERVICES ADMINISTRATOR - NORTH GOLD COAST - ESTABLISHED ACCOUNTING FIRM (JOB ID 1081) Are you an experienced Receptionist or Administrator within public practice accounting? Do you thrive in a fast-paced professional office where client service, organisation and attention to detail are essential? Looking for long-term career stability within a respected accounting firm that values professionalism, reliability and team support? Our client is a well-established North Gold Coast accounting practice seeking a polished, proactive and highly organised Senior Client Services Administrator to become the central support person for their busy professional team. This is a pivotal front-of-house and administration role where you'll manage client interactions, coordinate daily operations and support accountants with essential administrative, compliance and client service functions. The Role: Manage front desk operations and act as the first point of contact for clients Coordinate client appointments, meetings and diary management for the accounting team Liaise professionally with clients, accountants, the ATO and external providers Prepare, process and send digital forms including Docusign and electronic lodgements Maintain accurate client databases, records and documentation systems Assist with tax agent administration and client list management Support accountants with administrative and compliance-related tasks Manage scanning, filing and general office coordination duties Provide high-level administrative support within a busy, high-service professional office About You: Minimum 2+ years' experience within an accounting practice or professional services administration role Corporate presentation with exceptional customer service capability Strong written and verbal communication skills with a professional phone manner Intermediate MS Word, Excel and Outlook skills High attention to detail and accuracy Ability to multitask, prioritise and self-manage in a busy environment Calm, proactive and confident supporting high-expectation clients Experience with Sage Handisoft, Tax Agent Portal, Xero, MYOB or QuickBooks advantageous Motivated, organised and seeking a long-term administration career What's On Offer: Stable long-term opportunity with a respected, growing accounting firm Diverse role across reception, administration, client service and compliance support Supportive team culture with approachable leadership and direct Partner access Genuine work/life balance and employee benefits Strong career development and progression within a growing business Exposure to public practice systems and professional services operations North Gold Coast location with convenient parking Opportunity to become a valued part of a high-performing professional office
If you are a confident, detail-focused accounting administrator or receptionist seeking a genuine long-term opportunity, this role offers the chance to build a rewarding career within a supportive accounting practice where your professionalism, organisation and client service skills will be highly valued.
Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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