The next step in your career starts here Base salary + super + quarterly bonus incentive + company vehicle Be the trusted contact for clients, driving growth Grow your career with great benefits in a supportive, inclusive team Based out of our Townsville branch, with regular travel across the region and Mackay, you'll be reporting directly to the Regional Sales Manager. Each day will include building and nurturing trusted relationships to a client group including small to mid-tier construction and civil companies to provide mutually beneficial outcomes to these customers and Coates. In this role you will: Establish yourself as the lead point of contact for all client matters and developing trusted relationships Navigate your way through allocated client organisations and increase awareness of Coates offerings and solutions Develop strategies and collaborate with support teams to deliver initiatives that delight customers and support sales growth What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available-let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What you'll bring to the role Experience selling services into construction, manufacturing, government or related industries Be a self-starter who thinks strategically to drive results in a performance-driven environment Have proven negotiation and influencing skills gained through 1-2 years' experience in a similar role Demonstrate the ability to interpret and analyse data to formulate strategic plans Show an appreciation for the importance of good stakeholder relationships Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities. Unlock your next career opportunity - apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.
The next step in your career starts here. At Coates, we're proud to be Australia's leading equipment hire and solutions provider. We're currently seeking a Customer Service Coordinator to join our team at our Rocklea branch. If you're passionate about delivering exceptional customer experiences and enjoy working in a fast-paced, supportive environment, we'd love to hear from you. What's on offer? Permanent full-time opportunities Monday to Friday roster - enjoy your weekends Competitive salary + employee benefits Ongoing training and career development Supportive team culture with genuine growth opportunities About the role As the first point of contact for our customers, you'll play a key role in creating positive customer experiences while supporting the day-to-day operations of the branch. No two days are the same, with responsibilities including: Assisting customers in person, over the phone and via email Preparing quotes, hire agreements and invoices Coordinating equipment deliveries, collections and transfers Managing customer enquiries and providing equipment solutions Working closely with suppliers, drivers and branch teams Supporting operational activities to ensure smooth branch performance Occasionally assisting customers and team members in the yard when required What you'll bring We're looking for people who genuinely enjoy helping others and thrive in a customer-focused environment. You'll be successful if you have: Previous customer service experience (retail, hospitality, administration, contact centre or similar) Strong communication and relationship-building skills A positive attitude and willingness to learn Good computer skills, including Microsoft Office The ability to stay organised and manage competing priorities Experience in equipment hire or construction is advantageous, but not essential. If you have the right attitude, we'll provide the training and support to help you succeed.
What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available-let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities. Unlock your next career opportunity - apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.
The next step in your career starts here Permanent, Full-Time opportunity Monday to Friday Genuine career development and progression opportunities As the Senior Customer Service Coordinator at our Emerald branch, you'll be responsible for providing a high level of assistance to the Area Manager in the efficient management and general operation of the branch. You'll enjoy variety in your role including: Ensuring the safety of your team and Coates customers Lead and inspire a small team to deliver outstanding customer service - you know that a happy customer will be a returning customer, and enjoy helping everyone deliver on targets. Create the best solution / outcome for our customers- develop quotes, raise purchase orders and enter hire agreements. Managing administrative tasks, asset and quality management What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available-let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What you'll bring to the role This is a senior role so you will have 5+ years in customer facing work experience, as well as: Excellent communication skills, both written and verbal Ability to multitask and prioritise Demonstrated problem solving skills Ability to support and lead a team A desire to provide amazing customer experience General computer skills (MS Word, Excel, Outlook) Trade, or previous hire industry experience, will be highly regarded Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities. Unlock your next career opportunity - apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you. Internal applicants must formally apply via People Hub and are encouraged to inform and discuss their application with their current manager.
The next step in your career starts here Permanent Full Time Monday to Friday roster is flexible with choice two shifts 7am to 3.06pm or 9am to 5pm Competitive base salary As the first point of contact for customers at our Mudgee branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. You'll enjoy variety in your role including: Addressing customer needs in person, by phone and email Generating hire schedules, quotes, and invoicing Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs You may also occasionally need to assist customers and colleagues in the yard with loading equipment Liaising with suppliers to support our customers
What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available-let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What you'll bring to the role Previous face-to-face customer service experience A desire to provide amazing customer experience General computer skills (MS Word, Excel, Outlook) Capability to learn and absorb technical information If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.
Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities. Unlock your next career opportunity - apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.
Logan Kingston What's on offer? Permanent full-time opportunities Monday to Friday roster - enjoy your weekends Competitive salary + employee benefits Ongoing training and career development Supportive team culture with genuine growth opportunities About the Role As a Branch Administrator (Customer Service Coordinator), you'll play a key administrative role in supporting the day-to-day operations of the branch. Working closely with customers, drivers, suppliers and internal teams, you'll ensure hire contracts, scheduling and branch administration are managed accurately and efficiently. This is a fast-paced role suited to someone who enjoys organisation, multitasking and keeping things running smoothly behind the scenes. Key responsibilities include: Preparing and processing hire agreements, quotes and invoices Entering and maintaining accurate customer and equipment data Coordinating equipment deliveries, collections and transfers Managing branch administration and documentation Responding to customer enquiries via phone and email Scheduling work and liaising with drivers, suppliers and internal stakeholders Monitoring and updating hire records to ensure accuracy and compliance Supporting the branch team with general administrative and operational tasks What You'll Bring We're looking for a highly organised administrator who enjoys working in a busy environment and takes pride in delivering accurate, timely support. You'll be successful if you have: Previous administration, coordination or customer support experience Strong organisational skills and attention to detail The ability to manage multiple tasks and competing priorities Confidence using computer systems and Microsoft Office applications Excellent written and verbal communication skills A proactive approach and willingness to learn The ability to build positive working relationships with internal and external stakeholders A strong commitment to workplace safety and following established processes Experience in equipment hire, transport, logistics or construction administration is advantageous but not essential. Full training will be provided
What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available-let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities. Unlock your next career opportunity - apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you. Internal applicants must formally apply via People Hub and are encouraged to inform and discuss their application with their current manager.
