Crystalbrook Byron is a 5-star resort nestled in 45-acres of magical subtropical rainforest, just 5 minutes from the hub of energy that is Byron Bay. Our resort is a rainforest retreat and a slice of luxury, all wrapped into an environment that relaxes hearts and reinvigorates minds. Join us in our mission to create a more sustainable and memorable guest experiences. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.Role Purpose: With a passion for local produce and flair for extraordinary dishes, you are eager to be part of something innovative and creative in Byron. You will: Drive guest satisfaction in service and take great pride in the delivery of incredible flavours and food experiencesFoster a culture of innovation and breaking the normProvide hands-on support to junior members of the kitchen staff Collaborate closely with the F&B Service team and all departments of the hotelPromote and be accountable for WH&S in our sparkling kitchensArticulate ideas the creation of seasonal and promotional menus Support the effective procurement, production, preparation and presentation of all food Responsibilities: Skills and experience:You will be enthusiastic and have technical experience from working in a high-functioning kitchen environment, as well as holding a trade qualification relevant to your position. A technical talent and experience with modern cuisineDemonstrated experience in a contemporary dining settingSound knowledge of WH&S legislation and Health regulationsSuper cool nature under pressureHigh attention to detail and well organisedAbility to work across a 7-day rosterA career ambition to continued personal and professional growthWhy Us: You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality. Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected. With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together. The Opportunity:CC's Bar & Grill is our signature steakhouse celebrating exceptional produce, premium beef and a carefully curated wine selection. Refined without being formal, CC's is known for creating memorable dining experiences through knowledgeable, warm and genuinely engaging service.We are seeking an experienced Food & Beverage Attendant (Section Waiter) who can confidently take ownership of a section and deliver a seamless experience from the first welcome through to the final farewell.You will guide guests through the menu, offer considered food and wine recommendations, accurately manage orders and coordinate the timing of each course. Working closely with the kitchen, bar and wider restaurant team, you will anticipate guest needs, maintain the flow of service and ensure every detail is considered.This is a casual opportunity offering approximately 24-38 hours per week, with shifts primarily across evenings.The Talent:You are a capable and engaging hospitality professional who understands the rhythm of full-service dining. You can manage multiple tables without losing attention to detail, remain composed during a busy service and build genuine connections with your guests.You take ownership of your section, communicate confidently with the kitchen and service team, and recognise that exceptional hospitality is found in both the finer details and the way a guest is made to feel.Previous experience managing your own section within a premium restaurant, hotel or comparable full-service dining environmentStrong knowledge of sequence of service and professional table-service standardsConfidence discussing menus and providing thoughtful food, wine and beverage recommendationsExcellent communication and interpersonal skills with a warm, polished mannerStrong organisation and attention to detail, with the ability to manage competing prioritiesImmaculate personal presentation and a genuine commitment to service excellenceCurrent QLD Responsible Service of Alcohol (RSA) CertificateAvailability to work evening shifts, including weekends and public holidaysA collaborative approach and the ability to work closely with the kitchen, bar and wider restaurant teamA genuine interest in premium food, wine and creating memorable dining experiencesWhy Us:At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:50% F&B discount across all Crystalbrook restaurants and bars$99 room rates and a generous friends and family discountEnhanced parental leave and lifestyle benefitsA commitment to a green future through sustainable luxury practicesAccess to our internal mobility program and team reward schemesOnline learning and training platforms and tailored career development pathwaysA culture of collaboration, diversity and elevated experiencesLimitless career opportunities in a fast-growing, dynamic environmentRegular service recognition and team engagement eventsCrystalbrook Collection is an award-winning hotel development and management company, home to one of Australia's newest portfolios of distinctive upscale hotels, restaurants and bars. In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality. We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Kingsley has transformed Newcastle's former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.The Role:We are seeking to appoint enthusiastic skills for our trailblazing luxury hotel in the heart of Newcastle - it goes without saying that you will have an unwavering passion and flair for all things Food & Beverage.Section Wait Staff - A-La Carte and Gastro Pub ClassicsFood and Drink Servers - to suit all tastes and stylesWe can offer various shifts, mainly in the evening, on both casual and part time contracts. For those on a current working holiday visa, we request a minimum 6 month working commitment.About You:We take great pride in delivering the very best cuisine experience at Roundhouse and the most wonderful social experience in Romberg's Roof Top Bar and at Ms Mary's Bar and Terrace. Because of this we are seeking passionate, engaging and professional food and beverage wizards! Experience in a high-volume, a-la-carte restaurant is advantageousAn absolute passion for your craftA high standard of service and excellent attention to detailThe ability to anticipate and respond to customer requests in a professional and timely mannerNSW RSA Certificate POS experienceA natural energy and confidence with a fun and positive attitudeAn innate ability to engage with our guests enhancing their experience and leaving them with lasting memoriesThe Benefits:You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include: A market leading 50% F&B discount across all Venues $99 Room rates and a generous friends and family discount Lifestyle benefits including extra leave and earth advocacy days Green future - we are committed to enhanced sustainability practices Dedicated Internal Mobility Programme and reward scheme Online learning, career enhancement and development plans Personalised employee support network Regular service recognition and team events Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.We are proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Kingsley has transformed Newcastle's former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.Role Purpose:Achieving and exceeding guest hygiene standards.Ensuring presentation of the hotel is high standard in both cleanliness and presentation.Clean all general areas including bathrooms and replenish amenities to the highest quality and efficiency.Ensuring rooms are of the high standard in both cleanliness and presentation.Clean rooms, Make beds, Dust, Vacuum, Clean Bathrooms and Replenish amenities to the highest quality and efficiency.responding to guest requests for amenities or additional items in a timely mannerResponsibilities: Skills and experience:Experience of housekeeping operations within a hotel is preferred but not essential.Excellent organisation and time management skills, with strong and clear communication skills.Strong attention to detail in cleaning and presentation.Committed to delivering excellent service & meet quality standards.The ability to work independently and as part of a team.Why Us:You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia. Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of. As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of 2026 and Crystalbrook Aurora in Canberra in early 2027, we are entering an exciting new chapter. Guided by our values - We are Customer Obsessed, We are Collaborators and We are Courageous - we are building more than hotels. We are building careers, experiences and a new standard of hospitality. Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality. Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected. With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together. The Opportunity:Join the Housekeeping team and take pride in creating spaces that shape how our guests feel from the moment they arrive. As a Housekeeping Attendant, you will play an essential role in maintaining exceptional cleanliness and presentation standards across our guest rooms, ensuring every space feels welcoming, intentional and unmistakably Crystalbrook.You will enjoy working with a high level of trust and independence, balanced by strong teamwork and shared standards. Supported by a professional and collaborative housekeeping team, you take ownership of your work, notice the details others might overlook, and take genuine satisfaction in creating calm, well-presented spaces that leave a lasting impression on every guest stay.We currently have casual and part-time opportunities available, offering between 8 and 24 hours per week, with the potential to pick up additional shifts based on operational requirements.The Talent: You are someone who takes pride in creating spaces that feel immaculate, welcoming and thoughtfully presented. Experience and knowledge of housekeeping operations is great - however, we love to train those with a passion for our industry. Whether you have experience already or are just beginning your hospitality journey, you bring care, reliability and an eye for detail to everything you do.Previous experience in housekeeping or cleaning within a hotel environment (preferred but not essential) Excellent organization and time management skills. Strong attention to detail in cleaning and room presentationPassionate in providing friendly, personalized customer serviceThe ability to work independently and as part of a teamFlexibility to work across a 7-day roster, including weekends and public holidays Why Us: At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including: 50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental leave and lifestyle benefits A commitment to a green future through sustainable luxury practices Access to our internal mobility program and team reward schemes Online learning and training platforms and tailored career development pathways A culture of collaboration, diversity and elevated experiences Limitless career opportunities in a fast-growing, dynamic environment Regular service recognition and team engagement events Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia's newest portfolios of distinctive upscale hotels, restaurants and bars. In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia. Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of. As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of 2026 and Crystalbrook Aurora in Canberra in early 2027, we are entering an exciting new chapter. Guided by our values - We are Customer Obsessed, We are Collaborators and We are Courageous - we are building more than hotels. We are building careers, experiences and a new standard of hospitality. Crystalbrook Riley is a five-star luxury hotel in Cairns, where contemporary elegance meets a relaxed, tropical spirit. Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach, a celebration of the contemporary and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy, colour and spirit of Cairns. Bold, stylish and effortlessly welcoming, Crystalbrook Riley is more than a hotel. It is a place to connect, celebrate and experience luxury with personality. The Opportunity:As a Spa Therapist, you will play a key role in delivering a calm, personalised and memorable experience for every guest who visits Eléme Day Spa.From the moment a guest arrives through to the completion of their treatment, you will create a seamless journey, delivering treatments with care and precision, building genuine connections and ensuring each guest feels relaxed, valued and well looked after.Working within a professional and supportive spa environment, you will follow established treatment protocols while bringing your own attention to detail and warmth to each interaction. You will confidently recommend treatments and products, contributing to both guest wellbeing and overall spa performance.This is a casual role offering approximately 24-38 hours per week.The Talent:You are a qualified and passionate Spa Therapist who brings care, professionalism and attention to detail to every treatment. You take pride in creating a welcoming and relaxing environment, with a genuine focus on guest wellbeing and experience.You will bring:A Diploma in Beauty Services or equivalent qualificationPrevious experience in a Spa Therapist role within a hotel or spa environmentStrong knowledge of massage and beauty treatments, including current industry trendsConfidence recommending treatments and homecare productsA strong focus on hygiene, presentation and service standardsExcellent communication and interpersonal skillsA warm, professional and guest-focused approachAvailability to work across a 7-day roster, including weekends and public holidaysWhy Us:At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:50% F&B discount across all Crystalbrook restaurants and bars$99 room rates and a generous friends and family discountEnhanced parental leave and lifestyle benefitsA commitment to a green future through sustainable luxury practicesAccess to our internal mobility program and team reward schemesOnline learning and training platforms and tailored career development pathwaysA culture of collaboration, diversity and elevated experiencesLimitless career opportunities in a fast-growing, dynamic environmentRegular service recognition and team engagement eventsCrystalbrook Collection is an award-winning hotel development and management company, home to one of Australia's newest portfolios of distinctive upscale hotels, restaurants and bars.In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just eight years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with Crystalbrook Sam in Adelaide opening in December 2026 and Crystalbrook Aurora in Canberra in 2027, along with ambitions for further expansion both in Australia and Internationally. Join our Finance Team at Crystalbrook Collection in Cairns and play an important role supporting the efficient and day to day operation of our busy Group Finance function with a focus on Accounts Payable, Accounts Receivable and general finance administration.Working as part of an established and collaborative team, the role ensures financial transactions are processed accurately and efficiently while providing responsive support across the broader business.This is an ideal opportunity for someone looking to build practical finance experience, strengthen their technical capability and develop within a group finance environment.Responsibilities: Accounts Payable, Accounts Receivable and general hotel accounting Processing financial transactions accurately and within agreed timelinesReview, code and process supplier invoices, ensuring appropriate approvals and supporting documentation are in placeReconciliation of all incoming payments through credit card and banking process Supporting the wider finance team with month end processing, reporting and general finance administrationSkills and experience:This is more than an opportunity to process invoices and reconcile accounts - it is a chance to build your finance career within an established, collaborative Group Finance team. You will gain hands-on exposure across Accounts Payable, Accounts Receivable and broader finance operations, while learning from experienced professionals who are genuinely invested in working together and sharing knowledge.About you:Whether you are a recent graduate, early in your finance career or simply looking for broader experience, this role offers the opportunity to strengthen your technical capability, grow your confidence and become part of a team that supports the wider Crystalbrook Collection. Ideally, we are seeking:Some previous experience in a similar transactional finance rile is preferredA qualification in Accounting, Finance, Business or related discipline would be advantageousStrong numerical ability with excellent attention to detail and accuracyConfident using technology, finance systems and digital platform with the ability to learn new systems quicklyStrong Microsoft Office skillsDemonstrable ability to work collaboratively in an environment promoting successAvailability across a full time, office-based positionWhy Us:You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:50% F&B discount across all Crystalbrook restaurants and bars$99 room rates and a generous friends and family discountEnhanced parental Leave and lifestyle benefitsA commitment to a green future through enhanced sustainability practicesAccess to our internal mobility program and team reward schemesOnline learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversityLimitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
