Company Description Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace - one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Job Description At Epworth, technology plays a critical role in delivering safe, efficient and exceptional patient care.We're looking for a Technology Support Specialist to become the on-site technology leader on each of our sites. This isn't a traditional desktop support role. You'll be a visible and trusted presence across the hospital, ensuring doctors, clinicians and staff have the technology they need to deliver outstanding care every day.You'll build strong relationships with medical specialists, clinical teams and hospital leaders, proactively identifying issues before they become problems and ensuring critical systems are ready when they matter most.The purpose of this position is for full operational accountability for the technology environment, ensuring that all technology services operate reliably, efficiently, and in alignment with organisational standards. The role provides visible, on site support, maintaining a consistent presence to drive service excellence, operational readiness, and rapid response to emerging issues.A core focus of the role is to deliver exceptional, high touch support to doctors, ensuring technology is always ready for surgeries, consultations, and clinical workflows. By anticipating needs, resolving issues quickly, and maintaining strong relationships with VMOs, JMOs, and medical students, the position directly contributes to safe, efficient patient care and zero avoidable clinical disruption.The role also champions a customer centred service culture, ensuring all staff receive timely, professional support and that onboarding experiences for new employees and doctors are seamless and fully prepared. Through strong collaboration with ICT teams, clinical leaders, and internal stakeholders, the position strengthens trust, improves communication, and supports the smooth delivery of technology changes, deployments, and site specific improvements. Position Description Inherent Requirements Qualifications You will bring;Certificate IV or Diploma in Information Technology, Networking, or a related discipline; or equivalent industry experience.Demonstrated experience in end user support within a complex, multi site environment.ITIL Foundation certification or equivalent service management training.Experience providing on site technology support in a fast paced environment with diverse user groups.Hands on experience supporting Windows desktop environments, mobile devices, and common enterprise applications.Experience coordinating with multiple ICT teams to resolve incidents and deliver technology services.Exposure to clinical or operational environments where technology directly supports frontline service delivery.Experience supporting the administration and expanding infrastructure in line with organisational requirements.Demonstrated adherence to security procedures and protocols.Ability to work independently and autonomously, managing workload and priorities with minimal supervision.Experience working with external vendors to support issue resolution, maintenance activities, and site based technology changes Additional Information Why Join Epworth?At Epworth, it's a community.It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:Epworth's enhanced Not for Profit status provides the opportunity for employees to salary package up to $15,900 pre-tax annually, plus $2,650 meals and entertainment allowance leading to greater take home payDiscounted private health insuranceReduced cost of health services for you and your family at EpworthThe largest educational scholarship program of its kind in Australia!We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.Ready to Make a Difference?Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.For more information, refer to the attached position description or contact Epworth Talent on .Please note, early applications are encouraged with advertising to continue until the role is filled.Apply now we have over 8,000 perspectives at Epworth and we're ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care.
Company Description Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace-one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Job Description In this part-time (permanent) receptionist role, based at Epworth Eastern (Box Hill) and Lilydale Consulting Suites, you will be the first point of contact for patients visiting the hospital, meeting and greeting patients, ensuring upkeep of patient files, coordinating with our doctors and staff, and back-of-office administration processes. You will be working collaboratively as part of a cohesive team, reporting to the Patient Services Manager. You will make an impact by:Leading by example with excellent customer service, time management and an aptitude for a variety of systems and software.Building strong relationships with our consultants and patients and demonstrating the Epworth valuesProviding support to a team of staff and Manager through the adoption of a can-do attitude and role-up-your-sleeves approach.To be successful in this role
You will be a quick learner; quick to think on your feet when faced with problems, and a multi-tasker, used to dealing with numerous tasks at any one time. Additionally, you will value teamwork, showing mutual respect and actively contribute to a collaborative environment.You will have:Healthcare experience (desirable)Minimum 2 years demonstrated experience in a similar administration, admissions, or business support role (essential)Excellent communication skills both in person, written and on the telephone; with a demonstrated ability to manage difficult conversations professionally and empathetically.Excellent computer skills.Ability to prioritise and meet timelines whilst maintaining customer service in a fast-paced and demanding environment Position Description Inherent Requirements About EasternLocated in Box Hill, Epworth Eastern is a state-of-the-art facility with 18 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east. Qualifications Current Victorian Working with Childrens Check (Employee) Additional Information At Epworth, it's a community. It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:Epworth HealthCare offers our employees salary packaging benefits of $15,900 pre-tax annually, plus an optional $2,650 meals and entertainment allowance.The largest educational scholarship program of its kind in AustraliaReduced cost of health services for you and your family at EpworthDiscounted private health insuranceAt Epworth, we care.We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.Enquire / Apply Sound interesting? To apply, click the I'm Interested button to attach your CV and cover letter (as a single file). For more information, please refer to the attached position description or contact email protected It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care.
Company Description Epworth HealthCare is Victoria's largest not-for-profit private hospital group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace - one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Job Description At Epworth, technology plays a critical role in delivering safe, efficient and exceptional patient care.We're looking for a Technology Support Specialist to become the on-site technology leader on each of our sites. This isn't a traditional desktop support role. You'll be a visible and trusted presence across the hospital, ensuring doctors, clinicians and staff have the technology they need to deliver outstanding care every day.You'll build strong relationships with medical specialists, clinical teams and hospital leaders, proactively identifying issues before they become problems and ensuring critical systems are ready when they matter most.The purpose of this position is for full operational accountability for the technology environment, ensuring that all technology services operate reliably, efficiently, and in alignment with organisational standards. The role provides visible, on site support, maintaining a consistent presence to drive service excellence, operational readiness, and rapid response to emerging issues.A core focus of the role is to deliver exceptional, high touch support to doctors, ensuring technology is always ready for surgeries, consultations, and clinical workflows. By anticipating needs, resolving issues quickly, and maintaining strong relationships with VMOs, JMOs, and medical students, the position directly contributes to safe, efficient patient care and zero avoidable clinical disruption.The role also champions a customer centred service culture, ensuring all staff receive timely, professional support and that onboarding experiences for new employees and doctors are seamless and fully prepared. Through strong collaboration with ICT teams, clinical leaders, and internal stakeholders, the position strengthens trust, improves communication, and supports the smooth delivery of technology changes, deployments, and site specific improvements. Position Description Inherent Requirements Qualifications You will bring;Certificate IV or Diploma in Information Technology, Networking, or a related discipline; or equivalent industry experience.Demonstrated experience in end user support within a complex, multi site environment.ITIL Foundation certification or equivalent service management training.Experience providing on site technology support in a fast paced environment with diverse user groups.Hands on experience supporting Windows desktop environments, mobile devices, and common enterprise applications.Experience coordinating with multiple ICT teams to resolve incidents and deliver technology services.Exposure to clinical or operational environments where technology directly supports frontline service delivery.Experience supporting the administration and expanding infrastructure in line with organisational requirements.Demonstrated adherence to security procedures and protocols.Ability to work independently and autonomously, managing workload and priorities with minimal supervision.Experience working with external vendors to support issue resolution, maintenance activities, and site based technology changes Additional Information Why Join Epworth?At Epworth, it's a community.It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:Salary package up to $15,900 pre-tax annually, leading to greater take home payThe largest educational scholarship program of its kind in AustraliaAbility to purchase up to four additional weeks of leaveReduced cost of health services for you and your family at EpworthRelocation assistance is available for approved candidatesWe welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.Ready to Make a Difference?If you enjoy owning outcomes, solving problems and making a genuine difference in a fast paced healthcare environment, we'd love to hear from you.Please Click 'Apply' below to submit your resume.
Your other mandatory documents (cover letter and portfolio) can be uploaded by navigating back to your application/SmartRecruiters profile after you click 'Apply'For more information about the role, refer to the attached position description or contact email protected or call .Please Note: Applications are reviewed as received. Don't wait - this role may be filled before the closing date.Apply now we've over 8,000 perspectives at Epworth and we're ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care.
