Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPI's KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.
Event Cinemas Carindale Permanent Part-Time or Full-Time Opportunity for the Right Candidate About the Role At Event Cinemas, great experiences start long before the movie does. As our Duty Manager Retail Manager (Cinema Worker Level 5), you'll lead the teams behind some of the most important moments in our guest journey, from tickets and popcorn to guest service, presentation and cinema operations. You'll oversee the day-to-day running of our retail and front-of-house areas, drive operational excellence, and develop a high-performing team that delivers exceptional experiences for every guest, every visit. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, loves developing people, and isn't afraid to roll up their sleeves and lead from the front. What You'll Be Responsible For Guest Experience Champion exceptional guest service across all Front of House and Food & Beverage areas. Create a welcoming, energetic and guest-focused environment. Respond to guest feedback and resolve issues with confidence and professionalism. Ensure presentation standards are consistently maintained across all guest-facing areas. Leadership & Team Development Lead, coach and develop Front of House and Food & Beverage team members. Build a positive, accountable and high-performing team culture. Support recruitment, onboarding and ongoing training. Provide clear direction and leadership during shifts while recognising and celebrating great performance. Operations Oversee the daily operation of Scoop Alley, Confection, Box Office and Floor teams. Ensure food safety, stock control, cash handling and compliance standards are maintained. Monitor productivity, identify opportunities for improvement and ensure smooth execution of daily operations. Support campaigns, blockbuster openings, promotions and events. Assist with rostering, administration and inventory management. Commercial Performance Drive sales through strong product knowledge, upselling and team engagement. Support the achievement of revenue, payroll and cost targets. Monitor stock levels, wastage and inventory accuracy. Ensure operational and financial procedures are followed correctly. What We're Looking For We're looking for someone who is passionate about hospitality, guest service and leading great teams. You'll ideally bring: Leadership experience in hospitality, food & beverage, retail, entertainment or customer service. Strong communication and relationship-building skills. A hands-on leadership style and willingness to jump in wherever needed. Excellent organisational and decision-making abilities. Strong commercial awareness and attention to detail. RSA and First Aid qualifications (or willingness to obtain). A positive attitude, strong work ethic and a passion for developing people. Why Join Event Cinemas Carindale? No two days are the same. One minute you'll be supporting a busy candy bar rush, the next you'll be coaching a team member, preparing for a blockbuster opening or helping deliver an unforgettable guest experience for hundreds of movie lovers. You'll be joining a passionate leadership team, working in one of Queensland's leading cinema locations, with opportunities to develop your career within one of Australia's most recognised entertainment brands.
Event Cinemas Carindale - Gold Class Manager About the Role As the Gold Class Manager, you're much more than a venue supervisor. You're the host of one of Brisbane's most premium entertainment experiences. From welcoming guests into the lounge with genuine warmth, to leading a high-performing team delivering exceptional food and beverage service, you'll be responsible for creating memorable moments that keep guests coming back. Every shift is about bringing together luxury cinema, hospitality excellence, and a fun, energetic team culture. You'll lead from the front, coaching your team to deliver outstanding service while ensuring the Gold Class operation runs smoothly, efficiently, and to the highest standards. Whether it's a sold-out blockbuster premiere, an exclusive corporate event, or a date night experience, you'll ensure every guest feels like a VIP. If you're passionate about hospitality, love developing people, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. This is a full-time position, working across the cinema operating week with a mixture of day and night shifts on a set rotational roster. Some week shifts are required. What You'll Be Responsible For Creating Exceptional Guest Experiences Be the face of Gold Class and ensure every guest receives warm, personalised and memorable service. Lead the team in delivering a premium cinema and dining experience that consistently exceeds expectations. Handle guest feedback with professionalism and care, turning challenges into positive outcomes. Create a welcoming atmosphere where guests feel valued from arrival to departure. Continually seek opportunities to elevate the Gold Class experience. Leading, Coaching & Inspiring the Team Lead by example, fostering a culture of accountability, positivity and teamwork. Train, coach and develop Gold Class team members to build service confidence and operational excellence. Recognise and celebrate individual and team achievements. Support performance conversations and career development pathways in partnership with the leadership team. Ensure all training, compliance and operational standards are consistently maintained. Operational Excellence Oversee the day-to-day operation of the Gold Class lounge, kitchen, bar and service areas. Ensure presentation standards are always guest-ready and reflective of a premium brand. Manage opening and closing procedures, equipment checks, audits and operational compliance requirements. Maintain food safety, hygiene and responsible service standards. Ensure stock levels, ordering, deliveries and supplier relationships are managed effectively. Support the successful delivery of events, promotions and special experiences. Driving Business Performance Maximise food and beverage sales through exceptional service and product knowledge. Monitor stock control, wastage, COGS and inventory performance. Assist in achieving revenue, guest satisfaction and profitability targets. Analyse operational opportunities and implement improvements that drive results. Ensure accurate reporting, cash handling and financial processes are followed. Community & Brand Engagement Support local marketing initiatives and national campaigns. Create excitement around new menu items, promotions and Gold Class experiences. Represent Event Cinemas' values through every guest interaction. Build strong relationships that contribute to guest loyalty and positive word-of-mouth. What We're Looking For We're looking for someone who brings a balance of hospitality expertise, operational know-how and people leadership. You'll likely have: Previous leadership experience in hospitality, food & beverage, cafés, restaurants, hotels or entertainment venues. A passion for creating exceptional guest experiences. Strong communication and relationship-building skills. The ability to stay calm under pressure while leading a busy team. Excellent organisational and problem-solving abilities. Sound commercial awareness and attention to detail. RSA certification and First Aid certification (or willingness to obtain). A positive attitude, strong work ethic and a genuine love of people. Why You'll Love This Role At Gold Class, we don't just sell movie tickets. We create occasions. This role offers the opportunity to: Lead a passionate and energetic team. Develop your hospitality and leadership career within one of Australia's leading entertainment brands. Create memorable experiences for thousands of guests each year. Be part of exciting events, premieres and special activations. Bring your personality to work every day while making a genuine impact on both guests and team members. The Gold Class Manager Difference The best Gold Class Managers are natural hosts. They're equally comfortable pouring a glass of wine, coaching a team member, resolving a guest concern, managing stock, or jumping into service during a busy Friday night rush. They don't just manage operations. They create experiences. If this sounds like you, we would love to hear from you!
Event Cinemas Carindale About the Role As our Kitchen Manager, you'll lead the team behind our Gold Class kitchen, delivering hot, high-quality meals that enhance every guest's movie-going experience. This is a hands-on leadership role responsible for day-to-day kitchen operations, food quality, stock management, and team development while ensuring every dish leaving the pass meets our standards. Our menu focuses on premium short-order cooking, so we're looking for someone who thrives in a fast-paced service environment, enjoys leading from the front, and takes pride in consistency, presentation, and quality. Whether you're an experienced Kitchen Supervisor, Café Manager, Sous Chef, or hospitality leader ready for your next challenge, this role offers the opportunity to make a real impact while developing your career with Event Cinemas. This position can be offered on a Permanent Part- for the right candidate, although can also be offered casually. Some weekends, night work and public holidays required What You'll Be Responsible For Kitchen Operations Lead the day-to-day operation of the Gold Class kitchen. Ensure all meals are prepared, presented and served to company standards. Maintain recipe compliance and product consistency across all menu items. Support efficient, high-quality service during busy trading periods. Ensure the kitchen remains clean, organised and guest-ready at all times. Food Safety & Compliance Champion food safety, hygiene and HACCP standards. Ensure all team members are following safe food handling practices. Maintain cleaning schedules, operational logs and food safety records. Ensure compliance with all company policies and operational procedures. Team Leadership Lead, coach and develop kitchen team members. Create a positive, supportive and high-performing team culture. Assist with recruitment, onboarding and ongoing training. Set clear expectations and ensure team members have the tools to succeed. Inventory & Stock Control Manage stock ordering and inventory levels. Receive and check deliveries to ensure quality and accuracy. Complete stocktakes and monitor wastage to improve efficiency and performance. Support cost control through effective stock management and ordering practices. Commercial Performance Support achievement of food cost and labour targets. Monitor COGS, stock variances and wastage. Drive operational efficiencies while maintaining food quality standards. Look for opportunities to improve processes and the overall guest experience. What We're Looking For We're looking for someone who enjoys leading teams, takes pride in delivering great food, and understands the important role food plays in creating memorable guest experiences. You'll ideally bring: Previous experience leading a kitchen, café, restaurant or hospitality team. Strong short-order cooking experience in a fast-paced environment. Sound understanding of food safety, hygiene and HACCP requirements. Experience with stock ordering, inventory management and cost control. A hands-on leadership style and ability to perform under pressure. Strong organisational skills and attention to detail. A positive attitude and passion for developing others. Food Safety qualifications (desirable). First Aid certification or willingness to obtain. Why Join Event Cinemas Carindale? No two days are the same. From blockbuster openings and private events to busy Gold Class sessions, you'll play a key role in delivering premium food experiences that are remembered long after the credits roll. You'll be joining a passionate leadership team, working in one of Queensland's leading cinema locations, with the opportunity to shape kitchen culture, develop your skills, and help create exceptional experiences for our guests and team members alike.
Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we're always evolving to delight our customers. We're all about making our customers' day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you! Event Cinemas is part of EVT, one of Australasia's market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers. EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a $2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you. Position Overview: Become part of the Event Cinemas Cairns team at our three locations - Cairns Central, Earlville and Smithfield. About the role: Contribute to daily operations, upholding standards and pursuing best practice Subject to knowledge and skill at this level, a frontline team member may operate flexibly as required between work areas Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level Key responsibilities Complete duties as per standard operating procedures Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Operate registers, ticketing systems and undertake cash handling Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. Lost property maintenance Follow Workplace Health and Safety policies and procedures including emergency procedures Attend and complete all mandatory training sessions as designated by EVT RSA Qualifications as required Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one. Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
Title: Event Cinemas Pacific Fair - Hospitality Worker Position Overview:A team member at this level is undertaking induction and training to perform work within this level's scope. Performs all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of a cinema entertainment complex. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Key Accountabilities General Cinema Duties Complete all duties as per standard operating procedures. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex. Ensures correct product presentation. Policy and procedures knowledge including all WHS practises. Prepare food and beverages for sale, following standards of quality and presentation. Stock replenishment, in accordance with merchandising planogram. Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained. Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience. Knowledge of appropriate communication skills, including two-way radios. Undertake minor maintenance and repairs as required. Lost property maintenance. Attend and complete all mandatory training sessions (as applicable) as designated by EVT. Demonstrate awareness of and adherence to fire and emergency training and procedures. May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above). RSA qualifications as required. KPI's KPI - Operational Responsibility for Cinema Net Promoter Score (NPS) results Cinema checklists updated General level of interest in the role Willingness to help others Support of fellow employees Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Strives to improve customer sentiment continuously. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.
Rydges South Park Adelaide is currently seeking a Part Time Food & Beverage Supervisor - Conference & Events, to ensure the smooth running of all daily Conference & Events operations.You will be joining this stylish, recently refurbished hotel, offering 98 unique, modern rooms, perfectly located overlooking the Southern Parklands and Adelaide Hills. Conference & Events make up an integral part of the hotel business, and as Conference & Events Supervisor, you will become a key member of the hotel's day to day operations. Reporting to the Food & Beverage Manager and aspects of the role will include: Take charge in the smooth running of all day time conferencing & evening functions & banquets Meet & greet with all conference & event organisers on the day of the event Ensure each function that takes place is a success from start to finish Be a point of contact for all Conference & Events that take during your shift Liaise with the Conference & Event Sales team to keep up to date with all C&E operation requirements Attend & Event Order meetings to anticipate upcoming events & staffing requirements. Comply with the hotel's standards when producing and dispensing food and beverage products. Managing rosters and timesheets. Maintain a clean and safe working environment. Have a full knowledge of and practice of all of the hotel's established workplace health and safety guidelines (WH&S). Adhere to all established cashiering policies and procedures. Ensure the protection and maintenance of all operating equipment. Perform any other duties as directed by the F&B Manager/General Manager. Instant Staff Benefits Include: $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more Enjoy 50% off stays at EVENT hotels - Rydges, QT, Atura, JUCY Snooze and more Working with a close knit, super friendly team The role will require applicants to be flexible with working hours which include morning and weekend shifts. In addition, you will receive rewarding pay, attractive staff discounts, on-the-job training and endless career opportunities with Event Hospitality & Entertainment About you: Anticipate and attend to the guest's needs and desires immediately. Maintain your appearance in accordance with the hotel's grooming standards. Maintain a harmonious relationship with other members of the service team Acquire a full knowledge of the hotel's food and beverage service policies and procedures Have a mature approach to work and to your colleagues Maintain superior levels of food and beverage service to hotel guests Good sense of humour Responsible Service of Alcohol (RSA) certificate essential If you believe you are the right person for the job and have what it takes follow the instructions bellow to apply. Only suitable candidates will be contacted.
Room Attendant Position Overview As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. You will be responsible for maintaining the cleanliness and appearance of guest rooms, public areas, and other hotel facilities to meet our standards of cleanliness and guest satisfaction. Key Accountabilities Room Cleaning: Clean and prepare guest rooms and suites, including making beds, dusting, vacuuming, and sanitizing all surfaces. Linen and Towel Care: Replace linens and towels in guest rooms as needed, and ensure they are clean and in good condition. Restocking Supplies: Ensure that all guest room amenities, such as toiletries and towels, are adequately stocked and replaced, as necessary. Public Areas: Clean and maintain the cleanliness of public areas, including lobbies, hallways, and common spaces. Maintenance Reporting: Report any maintenance issues, damaged items, or necessary repairs to the Housekeeping Manager or Maintenance Team. Lost and Found: Properly handle any lost and found items following hotel policies and procedures. Guest Requests: Respond promptly to guest requests and ensure their needs are met to enhance their stay. Laundry Duties: Assist with laundry tasks, including washing, drying, folding, and storing linens and towels. Safety and Hygiene: Follow safety and hygiene protocols, including the use of personal protective equipment (PPE) and cleaning chemicals. Availability for flexible work hours, including weekends and evenings. Key Performance Indicators Accurate task completion Customer feedback Achieving team targets Skills & Experience These are the desired skills and experience for this role: Previous housekeeping experience in a hotel or similar setting. Physical stamina and the ability to lift, push, and pull heavy objects. Behavioural Capabilities Collaboration: Accepts and appreciates other people; demonstrates courtesy and compassion; supports, encourages, and thanks others; consults, listens, and understands others; promotes diversity and builds morale, team cohesion, and collaboration. Communication: Understands spoken and written information; speaks and writes clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly. Dependability: Focuses on understanding and addressing customer needs; sets ambitious standards for work quality and quantity; delivers high productivity in a focused and timely manner; structures and prioritises work activities; shows commitment to the organisation. Resilience: Works productively under pressure; maintains a positive outlook; controls emotions; handles failure or criticism well and learns from it. Adaptability: Adapts well to ambiguity, change, and diverse cultures; finds positive opportunities in these circumstances. Delivering Results: Sets objectives that align with team and organisational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information.
Event Cinemas Carindale Permanent Part-Time or Full-Time Opportunity for the Right Candidate About the Role At Event Cinemas, great experiences start long before the movie does. As our Duty Manager Retail Manager (Cinema Worker Level 5), you'll lead the teams behind some of the most important moments in our guest journey, from tickets and popcorn to guest service, presentation and cinema operations. You'll oversee the day-to-day running of our retail and front-of-house areas, drive operational excellence, and develop a high-performing team that delivers exceptional experiences for every guest, every visit. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, loves developing people, and isn't afraid to roll up their sleeves and lead from the front. What You'll Be Responsible For Guest Experience Champion exceptional guest service across all Front of House and Food & Beverage areas. Create a welcoming, energetic and guest-focused environment. Respond to guest feedback and resolve issues with confidence and professionalism. Ensure presentation standards are consistently maintained across all guest-facing areas. Leadership & Team Development Lead, coach and develop Front of House and Food & Beverage team members. Build a positive, accountable and high-performing team culture. Support recruitment, onboarding and ongoing training. Provide clear direction and leadership during shifts while recognising and celebrating great performance. Operations Oversee the daily operation of Scoop Alley, Confection, Box Office and Floor teams. Ensure food safety, stock control, cash handling and compliance standards are maintained. Monitor productivity, identify opportunities for improvement and ensure smooth execution of daily operations. Support campaigns, blockbuster openings, promotions and events. Assist with rostering, administration and inventory management. Commercial Performance Drive sales through strong product knowledge, upselling and team engagement. Support the achievement of revenue, payroll and cost targets. Monitor stock levels, wastage and inventory accuracy. Ensure operational and financial procedures are followed correctly. What We're Looking For We're looking for someone who is passionate about hospitality, guest service and leading great teams. You'll ideally bring: Leadership experience in hospitality, food & beverage, retail, entertainment or customer service. Strong communication and relationship-building skills. A hands-on leadership style and willingness to jump in wherever needed. Excellent organisational and decision-making abilities. Strong commercial awareness and attention to detail. RSA and First Aid qualifications (or willingness to obtain). A positive attitude, strong work ethic and a passion for developing people. Why Join Event Cinemas Carindale? No two days are the same. One minute you'll be supporting a busy candy bar rush, the next you'll be coaching a team member, preparing for a blockbuster opening or helping deliver an unforgettable guest experience for hundreds of movie lovers. You'll be joining a passionate leadership team, working in one of Queensland's leading cinema locations, with opportunities to develop your career within one of Australia's most recognised entertainment brands.
About EVT: At EVT we believe in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, and Thredbo. Our ventures include a $2.3B property portfolio and hotel management, just to name a few. About the Role:Join us as our next Partnerships and Sales Executive, where you'll play a key role in maximising sales revenue across Event Entertainment and Travel Channels. This role suits someone who thrives on building client relationships, packaging compelling commercial propositions, and turning pipeline into executed results across corporate voucher, gift card, media, and sponsorship channels. Key Responsibilities:• Manage and grow sales revenue with new and established corporate clients across corporate vouchers, gift cards, media, sponsorship and cross-platform opportunities• Develop customer-specific sales plans to grow profitable accounts and meet portfolio KPIs• Create impactful sales presentations and proposals that communicate cross-platform partnership benefits• Support annual negotiations and business pitches alongside internal departments• Prepare weekly, monthly, quarterly and annual sales reports and forecasts• Analyse historical sales data to identify trends and growth opportunities• Oversee and project manage the delivery of all group sales-led cross-platform campaigns• Maintain clear, professional communication and reporting with clients and stakeholders Skills & Experience:• Minimum 1+ years' experience in sales, media or loyalty within the Australian market• Demonstrated experience implementing and selling product, loyalty and advertising sales channels• Recent success creating, packaging and selling integrated cross-platform sales opportunities• Strong presentation and negotiation skills to win and sustain business• Self-starter with a hands-on approach and collaborative team style• High proficiency in Microsoft Office (Word, Excel, PowerPoint)• Tertiary qualification in business, commerce or marketing/advertising• Passion for content and entertainment industry Benefits & Perks:• Incredible team member discounts from your first day on-the-job.• 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo and more.• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.• Awesome winter and summer savings and discounts at Thredbo.• Rapid career growth opportunities through our EVT network.• Local community involvement, volunteering and charitable giving.• Australia and NZ's largest and most diverse experiences company Become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.When you click apply you will be directed through to our Job Ad listed on Dayforce, which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter your information and answer some screening questions when applying.
