Customer Service Specialist / Personal Banker As our highly valued Customer Service Specialist based in Paramatta branch your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. You'll make an impact by: Helping customer meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending results Supporting our purpose of helping every Australian own their own home. Do things differently with us To succeed in this role, you will enjoy: Learning new things such as new products, services, and ways of working Challenging yourself to go above and beyond with each customer conversation Meeting new people and building connections in your local community Helping solve problems for customers by matching products and solutions to needs Getting results that help our customers achieve their financial and lifestyle goals! Protecting customers through strict adherence and compliance to policies and regulations Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
Customer Service Specialist / Personal Banker As our highly valued Customer Service Specialist based in Hornsby Branch your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. You'll make an impact by: Helping customer meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending results Supporting our purpose of helping every Australian own their own home. Do things differently with us To succeed in this role, you will enjoy: Learning new things such as new products, services, and ways of working Challenging yourself to go above and beyond with each customer conversation Meeting new people and building connections in your local community Helping solve problems for customers by matching products and solutions to needs Getting results that help our customers achieve their financial and lifestyle goals! Protecting customers through strict adherence and compliance to policies and regulations Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
As our highly valued API Engineer based in Brisbane, your role will design, build and support secure, reusable and high-performing APIs that underpin Great Southern Bank's digital customer experiences.We're currently hiring at both junior and senior levels, creating opportunities for engineers looking to build their API capability as well as experienced engineers ready to take greater technical ownership and influence how we deliver integration services across the Bank.Working with Java, Spring Boot and modern cloud and integration technologies, you'll help build resilient and scalable services that enable customers to bank simply and securely across our digital channels.Supporting our purpose of helping every Australian own their own home. You'll make an impact by: Designing, building and supporting domain APIs using Java, Spring Boot and established API standards Applying reusable API patterns to deliver consistent, scalable and maintainable integration services Building automated testing and CI/CD practices into delivery to support quality, resilience and safe change Engineering APIs with strong observability, monitoring, performance and scalability Deploying and supporting APIs across OpenShift and AWS environments Integrating APIs with identity and access management solutions to support secure authentication and authorisation Working with engineers, architects, security and platform teams to deliver secure and supportable end-to-end solutions Identifying opportunities to improve automation, simplify delivery and strengthen engineering practices Do things differently with us This is an opportunity to build technology that has a direct connection to how our customers bank with us.You'll be part of our Customer Technology & Workflow team, developing APIs that enable digital self-service and support experiences across online and mobile banking, our website, contact centre and branch channels.With opportunities available at both junior and senior levels, we'll consider the experience and capability you bring. At the junior level, you'll be supported by experienced engineers and our Integration Technical Lead to deepen your skills and grow your technical capability. At the senior level, you'll take greater ownership of complex API solutions, help shape engineering practices and support the capability of others within the team.You'll work with Java, Spring Boot, OpenShift, AWS, automated delivery, observability and modern API security practices while contributing to technology that is secure, reusable and built to scale.We also know great engineers come from different backgrounds. You don't need to tick every box to apply. If you have strong engineering foundations, a willingness to learn and an interest in building quality API solutions, we'd like to hear from you. To succeed in this role, you will have: Software engineering experience with a focus on API design and development, with the depth of experience varying depending on the level of role Hands-on experience developing APIs using Java and Spring Boot An understanding of API standards, integration patterns and reusable service design Experience deploying or supporting applications in containerised or cloud environments such as OpenShift or AWS Familiarity with automated testing and CI/CD pipelines Exposure to observability, monitoring, performance and operational support practices A collaborative approach and willingness to learn from and share knowledge with engineers, testers, architects and other technology specialists For the senior opportunity, the ability to take greater technical ownership, navigate complexity and support the development of engineering capability within the team Experience within financial services or another regulated environment is helpful, but not essential Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
As our highly valued Contact Centre Platform & Systems Specialist, you'll play a key role in ensuring the technology behind our Contact Centre delivers seamless experiences for both our customers and our people. You'll own the day-to-day administration, reporting and optimisation of our contact centre platforms, while partnering with teams across the business to drive continuous improvement and smarter ways of working. If you enjoy combining technology, data and problem-solving to improve customer outcomes, this is an opportunity to make a real impact in a collaborative and supportive environment. You'll make an impact by: Managing and optimising our contact centre platforms, including IVR configuration, call routing and system enhancements. Producing operational reporting and turning customer interaction data into meaningful insights that support business decisions. Partnering with Contact Centre Operations and Technology teams to identify opportunities to improve systems, processes and customer experiences. Developing dashboards and performance reporting to monitor operational health and customer outcomes. Supporting platform enhancements, change initiatives and continuous improvement projects from planning through to delivery. Building strong relationships with stakeholders and external partners to ensure platforms remain reliable, effective and fit for purpose. Do things differently with us To succeed in this role, you'll have: Experience supporting contact centre platforms, ideally NICE CXone or a similar cloud contact centre solution. Strong analytical skills with experience producing operational reports and interpreting customer interaction data. Experience managing platform configurations, enhancements and change activities. Excellent stakeholder management skills with the ability to collaborate across business and technology teams. Strong business analysis and problem-solving capabilities with a continuous improvement mindset. Advanced Excel skills and experience using Power Platform, SharePoint or similar business productivity tools. Excellent communication skills with the ability to explain technical concepts to a range of stakeholders. Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at .
Are you an experienced administrator or coordinator ready to take the next step into project and delivery work? This Brisbane-based role is a great opportunity to bring your strong organisation, coordination and administration skills into Great Southern Bank's Enterprise Delivery team, supporting initiatives that deliver important outcomes for our customers and the Bank. Working alongside experienced Delivery Leads and delivery teams, you'll help keep initiatives organised, on track and moving forward.This is a 12 month max term contract.You'll make an impact by: Supporting Delivery Leads to coordinate initiative plans, schedules, milestones and day-to-day delivery activities Taking ownership of actions, decisions and commitments, proactively following up stakeholders to keep initiatives moving Coordinating governance activities including meetings, papers, minutes, actions and decision tracking Maintaining risks, assumptions, issues and dependencies, identifying where progress or milestones require attention Coordinating status reporting and maintaining accurate delivery documentation, schedules and collaboration sites Supporting financial tracking, including budgets, forecasts, invoices and other initiative financial information Coordinating meetings, workshops and delivery forums across multiple teams and stakeholder groups Contributing to portfolio reporting, milestone tracking, governance and continuous improvement across Enterprise Delivery Do things differently with usThis is a hands-on coordination role for someone who likes bringing structure to complexity and making sure the detail gets done.You'll work across multiple initiatives, supporting Delivery Leads and teams with the practical coordination that keeps delivery on track. That means maintaining plans and reporting, preparing governance meetings, tracking actions and risks, coordinating stakeholders, updating delivery systems and following up the things that might otherwise fall through the cracks.To succeed in this role, you will have: We're looking for someone who is organised, proactive, curious and confident following things through. Strong organisational skills with the ability to manage multiple priorities, stakeholders and deadlines while maintaining excellent attention to detail A proactive approach, with demonstrated ability to take ownership, follow up commitments and keep activities progressing without constant direction Strong written and verbal communication skills, with confidence engaging and following up stakeholders at different levels Strong Microsoft Office skills, particularly Excel, PowerPoint, Teams and SharePoint, with Jira or Confluence experience highly regarded If you've built solid administration or coordination experience and are ready to stretch yourself, learn new skills and build a career in project and portfolio delivery, we'd love to hear from you. You don't need to tick every project delivery box already. Bring your organisation skills, initiative and willingness to learn, and we'll help you build from thereWhy Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
As our highly valued Business Support Coordinator based in Sydney your role will provide front-of-house customer service, facilities coordination and administrative support to help our offices and branch network run smoothly every day.This is an office-based role working Monday to Friday. You'll make an impact by: Providing a welcoming and professional first point of contact for visitors and team membersManaging meeting room bookings, room set-ups, visitor access and workplace requirementsCoordinating reactive and preventative maintenance requests across our offices and branch networkManaging security and access requirements, including access cards, lockers and contractor passesRaising purchase orders, processing invoices and supporting supplier administrationCoordinating mail, couriers, deliveries and other day-to-day office servicesSupporting events through room set-up, catering coordination and AV assistanceCoordinating workplace requirements for employee onboarding and offboardingProviding hands-on administrative and operational support across the broader Business Services team Do things differently with us This is a varied, hands-on role where you'll wear two hats: the welcoming face of our Sydney office and part of the engine room that keeps our workplaces running.You'll balance front-of-house responsibilities with facilities coordination and administration. One moment you could be welcoming visitors or preparing an executive meeting room, and the next you could be coordinating maintenance, processing invoices or managing workplace access.Working within our Property & Business Services team, you'll support workplace services across our offices and branch network. It's a role for someone who enjoys variety, takes ownership and is equally comfortable helping people face-to-face as they are getting the detail right behind the scenes.If you're organised, proactive and enjoy being the person others can rely on to keep things moving, you'll thrive here. To succeed in this role, you will have: Experience in a front-of-house, customer service, facilities or business support roleStrong administration skills and knowledge of day-to-day office operationsExperience with meeting room management, visitor management and security access processes (desireable)Experience coordinating events, catering and workplace requirementsConfidence using Microsoft 365, including Outlook, Teams, Excel, Word and PowerPointA proactive, self-motivated approach and willingness to learn new systemsConfidence using workplace technology and AV equipment, with the ability to troubleshoot basic issuesWhy Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
As our highly valued Customer Service Specialist based in Capalaba your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. 15 hours per week You'll make an impact by: Helping customer meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending results Supporting our purpose of helping every Australian own their own home. Do things differently with us To succeed in this role, you will enjoy: Learning new things such as new products, services, and ways of working Challenging yourself to go above and beyond with each customer conversation Meeting new people and building connections in your local community Helping solve problems for customers by matching products and solutions to needs Getting results that help our customers achieve their financial and lifestyle goals! Protecting customers through strict adherence and compliance to policies and regulations Why Great Southern Bank? Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
