About this Position Henkel is on the lookout for someone to join the team on a part-time basis (2 days per week) as a Technical Hair Advisor. In this role, you'll use your professional hairdressing expertise to support consumers across Australia and New Zealand, providing technical advice, product recommendations and solutions across the Henkel and Schwarzkopf portfolio.You'll also partner with Sales and Marketing to deliver engaging technical education, including webinars, retailer training, masterclasses and product knowledge resources. With exposure to product launches, innovation, testing and influencer initiatives, you'll play a key role in sharing consumer insights, identifying opportunities for improvement and helping deliver exceptional customer experiences while strengthening the Schwarzkopf brand.
What you'll do Respond to consumer enquiries, complaints, feedback and technical questions.Provide expert hair care and colour advice, product recommendations and education.Manage consumer cases, documentation, reporting, follow-ups and resolutions.Develop and deliver retailer training, webinars, masterclasses and learning content.Partner with Sales and Marketing on customer engagement and product launches.Analyse consumer feedback and trends, escalating product and quality concerns.Support product testing, innovation, influencer programs and technical projects.Perform other duties and responsibilities as reasonably required. What makes you a good fit Qualified hairdresser with strong expertise in hair colour, care and styling.Excellent verbal and written communication skills.Strong customer service, problem-solving and relationship-building skills.Confident educating consumers, retailers and non-technical audiences.Strong organisational, administrative and Microsoft Office skills.Ability to work independently and collaborate effectively across teams. Some perks of joining Henkel Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per yearDiverse national and international growth opportunitiesGlobal wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesFlexible Public HolidaysCompany Products Allocation At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
About this Position Join Henkel Consumer Brands and play a pivotal leadership role within the team. As our National Business Manager, you'll lead the commercial strategy for one of Australia's most important retail partnerships, driving sustainable sales growth, market share and profitability across our portfolio.In this high-impact role, you'll own the end-to-end relationship, develop joint business plans, and work closely with cross-functional teams to deliver outstanding commercial outcomes. This is an exciting opportunity for a strategic and results-driven leader who thrives on building strong partnerships, identifying growth opportunities and influencing business success.
What you'll do Lead the strategic relationship with a key national retail customer, driving long-term growth and partnership success.Develop and execute customer strategies that deliver revenue, profit, market share and category growth.Lead commercial negotiations, promotional planning and trade investment to maximise performance and ROI.Use market insights and category data to identify growth opportunities and deliver winning customer strategies.Lead, coach and develop a high-performing team while fostering a culture of collaboration and accountability.Manage account budgets, financial performance and trade spend to achieve sustainable, profitable growth.Partner with cross-functional teams to deliver seamless execution and exceptional customer outcomes.Ensure strong commercial governance, compliance and ethical business practices across all customer activities. What makes you a good fit 5+ years' experience in National Business Management or a similar commercial role.Strong commercial acumen with proven negotiation and relationship-building skills.Advanced analytical, presentation and strategic planning capabilities.Demonstrated ability to influence stakeholders and drive business growth.Experience leading, coaching and developing high-performing teams.Relevant tertiary qualification in Business, Commerce or a related field (preferred). Some perks of joining Henkel Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per yearDiverse national and international growth opportunitiesGlobal wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesFlexible Public HolidaysCompany Products Allocation At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
About this Position Henkel Consumer Brands is a global leader in both the Laundry & Home Care and Beauty Care categories, with a portfolio of trusted brands including Cold Power, Dynamo, Schwarzkopf and Got2B.This role supports the development of effective trading partnerships and customer growth strategies across the Consumer Brands business. Working closely with National Account Managers, Category Development and retail partners, you will contribute to customer activations, promotional planning, digital execution and commercial analysis to help drive business performance.
What you'll do Support National Account Managers with customer activation initiatives, promotional planning and account management activities.Coordinate digital activation campaigns and support the execution of customer marketing strategies.Analyse sales, category and promotional performance data using Nielsen, Aztec and other reporting tools.Manage third-party field merchandising communications and budget administration.Assist with claims management, promotional portal submissions, pricing updates and new product submissions.Support Business Reviews and Category Reviews through analysis, forecasting, reporting and sample coordination.Provide financial analysis to support Net Revenue Management initiatives, including promotional effectiveness and new product performance tracking.Build strong relationships with internal and external stakeholders while ensuring compliance with company policies, legal requirements and ethical standards. What makes you a good fit Minimum 2 years' experience as a National Account Executive or in a similar commercial role within the FMCG industry.Strong analytical capabilities with the ability to interpret data and deliver meaningful business insights.Excellent communication and presentation skills, with the ability to influence and build effective stakeholder relationships.Collaborative team player with a proactive and customer-focused approach.Well-developed planning, organisational and time management skills, with the ability to manage multiple priorities.Strong systems proficiency, including Microsoft Office, with exposure to SAP, Promax or similar commercial platforms highly regarded. Some perks of joining Henkel Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per yearDiverse national and international growth opportunitiesGlobal wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesFlexible Public HolidaysCompany Products Allocation At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
