ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We're looking for travel enthusiasts with a passion for guest service for our depot in Darwin. Reporting directly to the Branch's Operations Supervisor, as a Casual Employee in a Support & Cleaning role, your mission will be to ensure an outstanding level of customer service and contribute to maintaining our fleet of campervans in top condition.
WHAT WILL YOU WORK ON? Clean vehicle interiors and exteriors in compliance with all company standards and client requests; Verify and prepare and equip vans before each booking; Performing inspections and keeping complete, accurate records of the vehicle's condition; Moving and parking vans or picking clients from the airport; Clean and maintain all equipment, extras and consumables stored at the depot; Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations. WHO ARE WE LOOKING FOR? Valid Driver's license and ability to drive a van (plus); Availability to work irregular schedules, weekends and national holidays; Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods; Eye for cleanliness and inspection; Communication, and interpersonal skills; Immediate availability. THE INDIE COMMITMENT! Being part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations or transitioning to an HQ role; Continuous training and coaching to develop the skills that matter to you; Compensation package that includes Performance and Referral Bonuses; Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania. Are you ready to Go Indie?
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience Champion for rentals Sales Specialist for RV purchase demos and conversions This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV. THE ROLE The Campervan Rental Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers' high standards. WHAT WILL YOU WORK ON? Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy. Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order. Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets. Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed. WHO ARE WE LOOKING FOR? Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments. Must have: Strong communication and customer engagement skills. Must have: Ability to understand and explain technical RV/vehicle systems. Must have: Hands-on, adaptable, solution-oriented under pressure. Must have: Organised, detail-focused, and proactive in managing leads or customers. Must have: Driving License required. Must have: English and Nice to have: local-language proficiency (if applicable). PHYSICAL AND OPERATIONAL REQUIREMENTS Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day. Must have: Able to lift or carry light to moderate items (10-15 kg). Must have: Comfortable working outdoors in varying weather conditions. Must have: Flexible to work weekends, holidays, and peak-season schedules. Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism. THE INDIE COMMITMENT! Competitive compensation and commission opportunities. Training in sales, product knowledge, customer service, and RV technical systems. Career growth across Rental, Sales, Operations, or Servicing. Travel benefits and access to the Indie Campers rental fleet. Dynamic and multicultural working environment. Are you Ready to Go Indie?
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We're looking for travel enthusiasts with a passion for guest service for our depot in 7 Gordon St, Sorell TAS 7172, Australia. Reporting directly to the Branch's Operations Supervisor, as a Casual Employee in a Support & Cleaning role, your mission will be to ensure an outstanding level of customer service and contribute to maintaining our fleet of campervans in top condition.
WHAT WILL YOU WORK ON? Clean vehicle interiors and exteriors in compliance with all company standards and client requests; Verify and prepare and equip vans before each booking; Performing inspections and keeping complete, accurate records of the vehicle's condition; Moving and parking vans or picking clients from the airport; Clean and maintain all equipment, extras and consumables stored at the depot; Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations. WHO ARE WE LOOKING FOR? Valid Driver's license and ability to drive a van (plus); Availability to work irregular schedules, weekends and national holidays; Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods; Eye for cleanliness and inspection; Communication, and interpersonal skills; Immediate availability. THE INDIE COMMITMENT! Being part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations or transitioning to an HQ role; Continuous training and coaching to develop the skills that matter to you; Compensation package that includes Performance and Referral Bonuses; Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania. Are you ready to Go Indie?
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience Champion for rentals Sales Specialist for RV purchase demos and conversions This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV. THE ROLE The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers' high standards. WHAT WILL YOU WORK ON? Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy. Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order. Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets. Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed. WHO ARE WE LOOKING FOR? Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments. Must have: Strong communication and customer engagement skills. Must have: Ability to understand and explain technical RV/vehicle systems. Must have: Hands-on, adaptable, solution-oriented under pressure. Proficiency using Nice to have: CRM tools, Must have: rental systems, or nice to have: digital sales software. Must have: Organised, detail-focused, and proactive in managing leads or customers. Must have: Driving License required. Must have: English and Nice to have: local-language proficiency (if applicable). PHYSICAL AND OPERATIONAL REQUIREMENTS Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day. Must have: Able to lift or carry light to moderate items (10-15 kg). Must have: Comfortable working outdoors in varying weather conditions. Must have: Flexible to work weekends, holidays, and peak-season schedules. Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism. THE INDIE COMMITMENT! Competitive compensation and commission opportunities. Training in sales, product knowledge, customer service, and RV technical systems. Career growth across Rental, Sales, Operations, or Servicing. Travel benefits and access to the Indie Campers rental fleet. Dynamic and multicultural working environment. Are you Ready to Go Indie?
