Permanent part-time role based in Perth campus (4 days a week) 26 days annual leave including one day off for your birthday We value work-life balance and a positive supportive environment Role We are seeking a proactive and highly organised Facilities Officer to oversee facilities and contractor management for our Perth campuses, while also providing facilities support to Kaplan locations nationally. This is a hands-on role that combines facilities coordination, contractor management, customer service and administration. Working closely with campus managers, landlords and service providers, you will help ensure our campuses remain safe, compliant, well-maintained and welcoming environments for staff and students. Responsibilities Coordinate, manage and maintain the Campus facilities for Kaplan Perth campuses. Manage the Facilities task management system, Fresh Service and actioning assigned tickets. Oversee contractors engagement, coordination and supervision of external personnel and contractors for site maintenance and repairs. Oversee the contractor management system for the campus, ensuring contractor licences & insurances are sourced, current & held on file. Collaborate with the campuses managers, landlord and contractors for all areas of facilities such as water filters, bathrooms, kitchen, office spaces, AV, printers, confidential bins, cleaning, hygiene service, plants, security, electrical, plumbing, general maintenance. Conduct regular inspections of campus facilities ensuring they are ready for use, this includes bathrooms, kitchens, AV equipment, classrooms and staff offices. Delivering outstanding customer service and support to staff, contractors and visitors. Provide general ad-hoc administration support to staff including filing, updating spreadsheets etc Requirements Experience in administrative role Outstanding written and verbal communication skills Competent with Microsoft Office Customer service focus Strong administration skills Organisation and time management skills Self-motivation and ability to work autonomously Applications close 6th October 2026. Don't delay - Applications will be reviewed as they are received, and the position may close prior to the advertised closing date. About Us Kaplan Australia is one of the world's leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. While we provide a broad array of educational offerings through our programs, our commitment to providing unrivalled quality and great learning outcomes is consistent in each of our businesses. Kaplan Australia has been recognised as an Inclusive Employer by Diversity Council Australia. We pride ourselves on being a kind and inclusive organisation that is reflective of our diverse student group across Kaplan Business School, Kaplan Professional and our Pathways Colleges, and truly value the richness and experience of our diverse team. We will use this momentum to continue to enhance our equity, diversity, and inclusiveness. Background-Check Notice & Declaration Kaplan and many of its major clients operate in highly regulated environments. This requires us to be proactive and diligent in relation to personnel background checks and to undertake thorough vetting of candidates for roles of this nature. To enable Kaplan to assess a candidate's suitability for this role, each candidate will be required to answer pre-screening questions, and, if you receive a conditional offer of employment, you will be required to undertake the relevant background checks (unless Kaplan determines otherwise). These checks may include one or more of the following: verification of identity, working rights, criminal history, qualifications, and working with children clearance. If you are shortlisted, Kaplan will advise you which checks are required for this role and explain how you will undertake the checks. Kaplan is committed to handling your personal information appropriately. Please see the Privacy Policy at Kaplan.edu.au for information about how Kaplan may handle your personal information in connection with this application process.
Max-term full-time 12-month contract for maternity cover Based in Adelaide, Brisbane, Gold Coast, Melbourne, Sydney or Perth 26 days' annual leave including 1 for your birthday One of Australia's highest-quality and most trusted institutes of higher education Role The Student Records Officer plays a vital role in ensuring the smooth and accurate management of student data across the campus. This position is responsible for maintaining our campus databases, ensuring all financial and administrative information is recorded with precision, and working closely with key stakeholders to keep records up to date. As a central support role within the student lifecycle, the Student Records Officer helps maintain the integrity of our systems and contributes to a seamless experience for students and staff alike. Responsibilities Maintain and process accurate student data in the Student Management System, including information collected at orientation and throughout enrolment. Ensure all student records, academic files, and documentation are complete, accurate, and up to date. Track visa and passport expiry dates and follow up with students where required. Enrol students each trimester and process subject changes, refunds, credits, and financial adjustments. Generate invoices and liaise with the Finance team to ensure payments are correctly allocated. Update student information in PRISMS and ensure FEE-HELP data is recorded and reported correctly. Respond to student enquiries in a timely, professional manner and produce required student documentation, such as interim transcripts. Undertake regular data audits and error reporting to ensure system accuracy and data integrity. Requirements Minimum of two years' experience in customer service, administration, or office support roles. Proven experience in data entry with exceptional attention to detail and accuracy. Experience working with student management systems or databases. Strong ability to manage workloads, prioritise tasks, and operate effectively with minimal supervision. Excellent written and verbal communication skills. Ability to build and maintain effective relationships with internal and external stakeholders. Comfortable working in a high-volume, fast-paced environment. A motivated self-starter with a proactive approach to problem-solving and workflow management. Don't delay in submitting your application. Applications close on 6th October 2026 or earlier depending on applications. Kaplan Business School At Kaplan Business School, we are one of only nine self-accrediting institutes of higher education. We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability and academic integrity. As such, Kaplan Business School is a winner of the Business School of the Year award at the prestigious global awards The PIEoneer Awards 2023. We deliver undergraduate and postgraduate courses in business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership. Our flagship MBA program is Australia's second largest in terms of student enrolments and among the most highly regarded.
We have a friendly and flexible leadership team who cultivate a culture of innovative methods of teaching and learning across five Australian campuses as well as online. Pre-screening questions and background checks may be required: Kaplan and many of its major clients operate in highly regulated environments. This requires us to be proactive and diligent in relation to personnel background checks and to undertake thorough vetting of candidates for roles of this nature. To enable Kaplan to assess a candidate's suitability for this role, each candidate will be required to answer pre-screening questions, and, if you receive a conditional offer of employment, you will be required to undertake the relevant background checks (unless Kaplan determines otherwise). These checks may include one or more of the following: verification of identity, working rights, criminal history, qualifications, and working with children clearance. If you are shortlisted, Kaplan will advise you which checks are required for this role and explain how you will undertake the checks. Kaplan is committed to handling your personal information appropriately. Please see the Privacy Policy at Kaplan.edu.au for information about how Kaplan may handle your personal information in connection with this application process.
