Who We Are
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.
Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We are equally committed to creating a great employee experience so in addition to an exciting and challenging role Milwaukee provides a range of benefits to support your success, growth and wellbeing including:
Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance, plus generous staff discounts on Milwaukee/TTI products
Lifestyle: Hybrid working model to support flexibility
Development: Access to professional development programs.
Health & Wellbeing: Paid parental leave and access to an Employee Assistance Program
Social: Recognition programs and social events to celebrate our team's achievements.
Own the Top End. Build the Milwaukee brand. Make your mark! We're looking for a driven and ambitious Sales Representative to take ownership of the Darwin region and accelerate Milwaukee's growth across the construction industry. This is your opportunity to build genuine relationships with contractors, site managers and key industry stakeholders, influence purchasing decisions on some of the Territory's most significant projects and become the face of one of the world's fastest-growing trade brands. With the backing of a market-leading brand, industry-leading products, and a high-performing national team, you'll have the freedom to own your territory, win new business, grow market share, and make a real impact. If you're motivated by autonomy, thrive on building relationships, and love the challenge of turning opportunities into results, you'll be right at home at Milwaukee. Key Responsibilities Aggressively acquire market share across all product categories in the assigned geographical region by converting end users to Milwaukee products. Together with the Field Sales Representative, liaise with authorised distribution partners to create the best value for both Milwaukee and distribution partner. Ensure Salesforce CRM is regularly updated and maintained to help support and improve conversion rates. Meet company expectations on salesforce calendar planning to ensure efficiencies and productivity. Regularly report progress to the State Lead on achievements to the planned strategy and KPI's. Work closely with other vertical specialists to achieve best outcomes and mission alignment. Participate in sales events, state industry meetings, and social networks to represent company's brand. Have the willingness to learn and develop in line with the company's competency framework. Regularly participate in joint ride days with your manager to review performance and receive constructive feedback. What You Will Bring Trade, Field Sales or End User Sales experience. Confident communication and presentation skills, with the ability to influence and educate users. Strong organisation, time management and problem solving capabilities. Experience using CRM systems (desired). A proactive, competitive mindset with a strong drive to achieve results. A passion for learning and continuous development. Flexibility to travel overnight when required. Full driver's license with excellent driving record. If you're ready to own your territory, build lasting relationships, and play a key role in growing one of the world's leading trade brands, we'd love to hear from you. Apply now and make your mark with Milwaukee.
Who we are: Milwaukee Tools is an industry leader in the manufacturing of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do. We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including: Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance. Generous discounts on company products. Lifestyle: Hybrid working model to support flexibility. Personal Development: Access to professional development programs. Health & Wellbeing: Paid Parental Leave and Employee Assistance Program. Social: Recognition programs and social events to celebrate our team's achievements. About the opportunity: We are seeking a motivated Sales Representative to drive Milwaukee's growth across the Wollongong and surrounds construction market. Through product demonstrations, technical expertise and strong relationship building you will help drive conversion from existing brands and expand market share within your territory. Reporting to the Construction State Lead, you will take ownership of your region, developing strong partnerships with customers and key industry stakeholders while identifying new business opportunities. The ideal candidate will have a trade or sales background, excellent organisational skills and a passion for delivering results. You'll be proactive, customer-focused, and motivated by building long-term relationships and growing the Milwaukee brand. Key responsibilities: Effectively present Milwaukee products and solutions to the construction industry - Tier 1 companies. Aggressively acquire market share across all product categories in the assigned geographical region by converting end users to Milwaukee products. Work closely with other vertical specialists to achieve best outcomes and mission alignment. Ensure Salesforce CRM is regularly updated and maintained to help support and improve conversion rates. Have the willingness to learn and develop in line with the company's competency framework. Be and promote being a high performing sales professional within the Milwaukee business. Support the broader Milwaukee team in embedding the Milwaukee culture throughout the entire organisation. Overnight travel is required on occasions. About you: Ability to seek out and convert opportunities - must have a "hunter" mentality. Trade, tooling, construction, field sales or end-user sales experience preferred. Highly self-motivated with the ability to work autonomously and manage your own territory. Excellent communication, presentation and relationship building skills. Computer literate with proficiency in the Microsoft Office Suite Experience using CRM systems (desired) Full driver's license with excellent driving record. If you're passionate about sales, enjoy building relationships and want to represent one of the most trusted brands in the industry, we'd love to hear from you. Join Milwaukee and help shape the future of construction across your territory.
Who we are: Milwaukee Tools is an industry leader in the manufacturing of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products. Lifestyle: Hybrid working model to support flexibility. Personal Development: Access to professional development programs. Health & Wellbeing : Employee Assistance Program. Social: Recognition programs and social events to celebrate our team's achievements.
Are you naturally curious and passionate about understanding what drives great customer experiences? Join Milwaukee as a Customer Experience Analyst and help uncover customer needs, identify pain points, and turn insights into meaningful improvements. Reporting to the Senior Customer Experience Manager, you'll conduct customer interviews, map end-to-end customer journeys, analyse feedback, and support initiatives that help shape the future customer experience across the business. If you enjoy asking questions, uncovering opportunities, influencing positive change, and putting customers at the heart of decision-making, this is an opportunity to make a real impact with one of the world's most recognised trade brands. What your day will look like: Conduct end user and other stakeholder qualitative interviews. Map and analyse priority customer journeys; Identify pain points and improvement opportunities. Collaborate with cross-functional teams to support delivery of customer experience initiatives. Assist in implementing CX roadmap initiatives and tracking progress. Support the wider Customer Experience & Insights team in the delivery of projects. Priority Deliverables - First 12 months: Support mapping and documentation of at least three priority customer journeys. Contribute to Customer Working Groups and governance forums. Assist in the implementation and success of improvement activities. What you will bring to the role: The role requires a motivated practitioner that is naturally curious and values the ability to solve complex business problems which will champion the needs of our end users and distribution partners. We are looking for someone with: 2+ years in customer experience, service design, research, or related roles. Strong experience in stakeholder interviewing, focus group moderation and other qualitative techniques. Understanding of journey mapping and customer experience principles. Strong attention to detail and ability to manage multiple priorities. Excellent communication and stakeholder engagement skills. A solid comprehension of basic AI tools (e.g. Copilot) and willingness to utilise AI in order to achieve gains that improve efficiencies and accuracy in outputs. Bring your curiosity, passion for customers, and problem-solving mindset to Milwaukee. Apply now and make your mark.
