Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Permanent Part Time 20 hours per week 6 month contract ending 23 March 2027 with the possibility of extension Pay: $34.28 per hour + superannuation.
Join a trusted national brand where your customer service skills truly make an impact.
Our Shepparton Service Centre is seeking an experienced Face to Face Customer Service, Sales & Administration professional who can hit the ground running and deliver exceptional service to our Automotive Glass customers.
If you thrive in a fast paced environment, enjoy face to face interaction, and want a role with variety, this is the perfect opportunity.
About the Role As the first point of contact for our customers, you'll play a key role in creating a positive experience from the moment they walk through the door.
Roster: Monday to Friday Hours: 10:00am-2:00pm - You'll also need to be comfortable working overtime and some Saturdays when required. Role Type: Permanent Part Time This is a 6 month contract through to 23 March 2027, with the possibility of longer term extension.
You will be responsible for:Delivering warm, professional face to face customer serviceSelling of Vehicle Accessory ProductsGreeting customers and visitors with a positive, helpful attitudeManaging phone, email and in person enquiriesSupporting the Service Centre Manager with daily operationsUpdating customers on repair lead timesConducting basic repair inspections on vehiclesEducating customers on our full range of servicesScheduling repair bookings and managing workflowIssuing invoices and raising job authoritiesResolving customer concerns and following up queries
About You We're looking for someone who brings professionalism, energy and initiative to the team.
You will have:Strong customer service experience (face to face preferred)Excellent verbal and written communication skillsProfessional presentation and a positive attitudeAbility to problem solve and create customer focused solutionsStrong time management and ability to prioritise in a busy environmentIntermediate-advanced Microsoft Office skillsAdministration experience supporting daily operationsComfortable with sales and confident in educating customers on additional servicesA current driver's licence (essential)Full Australian work rights (essential)
Why Join Us? Supportive, collaborative team cultureOpportunities for growth and developmentCompetitive hourly rateReward & Recognition programsWork with a respected national brand
If you're ready to bring your customer service expertise to a team that values your contribution, apply now and start your next chapter with us. If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Full Time Monday-Friday + Occasional Saturdays (Overtime Paid)
Monthly Pay Career Growth Supportive TeamGrow your leadership skills with Australia's leading glass specialist!Ready to take the next step in your automotive career?O'Brien is seeking a motivated and customer focused Customer Experience Leader to support the Service Centre Manager and help drive exceptional face to face customer service within our Berrimah Automotive Glass Service Centre.If you're passionate about people, thrive in a fast paced environment, and are looking to grow your career with an industry leader, this is the opportunity for you! Why Join O'Brien ? O'Brien Glass is a trusted household name, known for delivering high quality service and genuine care. We invest in our people through ongoing development, recognition programs and a supportive team culture - giving you the platform to grow your career. About the Role As the Customer Experience Leader, you'll play a key role in the day to day operations of the Service Centre.You'll lead customer service delivery, Sales of Vehicle Accessories, support the team, and ensure every customer receives a first class experience.This role is ideal for someone who is career driven, confident, comfortable with Selling products and eager to step up into leadership. Automotive industry experience is highly regarded but not essential. Key Responsibilities Offering and Selling customers Vehicle Accessories (Sales)Lead customer service and support the daily running of the Service CentreDeliver exceptional service to new and existing customersCommunicate clearly with customers regarding lead times and job progressConduct repair inspections and convert repair opportunities into salesRaise Job Authorities and invoices using our Service Centre systemsSupport the Service Centre Manager with operational tasks as required What You'll Bring A genuine passion for delivering outstanding customer experiencesExperience leading or managing teams in a busy environmentStrong communication skills with a confident, engaging approachResilience and adaptability in a fast changing environmentExcellent time management and organisational skillsStrong stakeholder engagement and influencing skillsSolid IT skills, particularly with MS OfficeAutomotive industry experience (highly desirable but not essential)Demonstrated leadership and coaching capability The Perks Ongoing learning and development opportunitiesIncentive programs and recognitionSupportive team and leadershipUniform providedCareer progression within a respected national brand Work Requirements Ability to work Saturdays when required (overtime paid)Full Australian work rights required If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Perm Part Time $34.28 p/h + SuperJoin a trusted national brand where your customer service skills truly make an impact. Our Bendigo Service Centre is seeking an experienced Face to Face Customer Service, Sales & Administration professional who can hit the ground running and deliver exceptional service to our Automotive Glass customers.If you thrive in a fast paced environment, enjoy face to face interaction, and want a role with variety, this is the perfect opportunity. About the Role As the first point of contact for our customers, you'll play a key role in creating a positive experience from the moment they walk through the door.Days: Monday - FridayHours: 10.00am - 2.00pmMust be flexible to work overtime as requiredYou will be responsible for:Delivering warm, professional face to face customer serviceSelling of Vehicle Accessory ProductsGreeting customers and visitors with a positive, helpful attitudeManaging phone, email and in person enquiriesSupporting the Service Centre Manager with daily operationsUpdating customers on repair lead timesConducting basic repair inspections on vehiclesEducating customers on our full range of servicesScheduling repair bookings and managing workflowIssuing invoices and raising job authoritiesResolving customer concerns and following up queries About You We're looking for someone who brings professionalism, energy and initiative to the team.You will have:Strong customer service experience (face to face preferred)Excellent verbal and written communication skillsProfessional presentation and a positive attitudeAbility to problem solve and create customer focused solutionsStrong time management and ability to prioritise in a busy environmentIntermediate-advanced Microsoft Office skillsAdministration experience supporting daily operationsComfortable with sales and confident in educating customers on additional servicesA current driver's licence (essential)Full Australian work rights (essential) Why Join Us? Supportive, collaborative team cultureOpportunities for growth and developmentCompetitive hourly rateReward & Recognition programsWork with a respected national brandIf you're ready to bring your customer service expertise to a team that values your contribution, apply now and start your next chapter with us. If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
