The ROLE As one of Australia's most iconic retailers we have a rich history of being a curator of world-class brands. Our people are driven by the passion and desire to inspire our customers with seamless service and experiences Like No Other. We empower our people to take risks, grow as a community and ensure we leave a future legacy. With many different career pathways in our business, David Jones is the destination for you to thrive. As a Stylist, you will be empowered to conceive and curate a highly personalised selection of the very best David Jones has to offer for our customers. To do this, you will be dedicated to the world of fashion and ready to bring your styling knowledge to our team of experts. What YOUR DAY LOOKS LIKE Use enhanced personalised selling skills to maximise sales uptake of products and services instore. Provide a high level of customer service with the aim of building and maintaining long term relationships with your clients. Inspire customers to take advantage of the David Jones Rewards Program. Promote the in-store services via social media. What YOU'LL NEED TO THRIVE Experience in a similar Senior Stylist or Personal Shopper role. Experience managing and developing an active client base that you can bring with you. Exceptional service, selling and communication skills. Strong sense of personal style combined with a proven background in sales and
customer service. The ability to forward-think and interpret trends to suit your customer. Expert knowledge about International and Australian fashion and design trends. Why WORK FOR US? A competitive remuneration package and incentive scheme. Generous employee discounts across David Jones. A supportive, flexible and engaging environment that will support personal/professional development. Be a member of a company committed to sustainable practices Ongoing training and development to pursue individual ambitions Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community. We are a Work180 endorsed employer, you can read more about the benefits of working for David Jones here. Our RECRUITMENT PROCESS Quick Apply: Submit your CV and answer a few key questions to get started. Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours. Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential. Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones. About US Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other. Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire. David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
The ROLE As one of Australia's most iconic retailers we have a rich history of being a curator of world-class brands. Our people are driven by the passion and desire to inspire our customers with seamless service and experiences Like No Other. We empower our people to take risks, grow as a community and ensure we leave a future legacy. With many different career pathways in our business, David Jones is the destination for you to thrive. As the Sales & Service Manager, you will be empowered to demonstrate your customer obsession and passion for retail by creating an in-store experience Like No Other. You will successfully deliver a customer-centric environment to maximise sales and service results. The successful candidate will be a dedicated people leader, expected to lead by example and coach the team to provide expert knowledge and seamless solutions. They will demonstrate the ability to establish and maintain excellent stakeholder relationships, with the ability to engage people across the business. What YOUR DAY LOOKS LIKE You will lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base. You will coach and mentor the team to provide expert knowledge and seamless solutions. You will be visibly present on the selling floor, leading by example and inspiring the team to create warm connections. You will work collaboratively with the store teams and build strong relationships with stakeholders. You will look for opportunities for improvement whilst being commercially aware. You will work collaboratively with the VM and Logistics teams to ensure the allocated stock is floor-ready within the relevant timeframes. You will identify areas of opportunities for feedback to the Merchandise team. You will maintain stock loss awareness by working closely with the sell and support teams to mitigate loss by ensuring proactive measures are implemented. What YOU'LL NEED TO THRIVE Strong coaching skills, including experience leading teams and empowering others to achieve results. A demonstrated passion for retail and a desire to provide great customer service. A solutions-focused mindset and the ability to provide innovation and effective customer solutions. Proven ability to motivate and lead teams and inspire an in-store experience Like No Other. Relevant merchandising and selling skills and key product awareness. Strong written, listening and spoken communication skills. Flexible and adaptable to a fast-paced and evolving environment. Why WORK FOR US? A competitive remuneration package, including an annual bonus incentive. Generous employee discounts across David Jones brands. An additional day of leave for your birthday. A supportive, flexible and engaging environment that will support personal/professional development. Opportunities to support community partnerships across our Corporate Social Responsibility program. Be a member of a company committed to sustainable practices. Ongoing training and development to pursue individual ambitions. We are a Work180 endorsed employer, you can read more about the benefits of working for David Jones here. About US Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other. Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire. David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
