Overview Are you a passionate and experienced Sales Consultant with a talent for building relationships and closing sales? Do you thrive on delivering exceptional customer experiences and helping people make life-changing lifestyle decisions? About Us Established in 1977, Palm Lake Group is a proudly Australian, family-owned company with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren't just places to live they're vibrant, active communities designed for comfort, connection, and enjoyment. We are passionate about delivering premium homes and exceptional environments that enrich the lives of our residents. Our construction division plays a vital role in bringing this vision to life from the first foundation poured to the final finishing touch.
Join us in redefining over-50s living through quality craftsmanship and care. Position Details We are seeking a motivated and experienced Sales Consultant to join our team at Palm Lake Resort, Paynesville. This is a Full-Time, Fixed-Term role, working closely with the Sales team to guide prospective purchasers through the sales journey and deliver an exceptional customer experience from initial enquiry through to settlement and handover. As an integral part of the sales team, you will play a vital role in showcasing our luxury lifestyle offering, nurturing prospective purchasers and their families, and ensuring the highest possible conversion from enquiry to sale. Responsibilities Manage incoming sales enquiries and guide prospective purchasers through the end-to-end sales process Build strong relationships with prospective purchasers and their families to support sales conversion Conduct display home and resort tours, presenting the Palm Lake lifestyle offering in a professional and engaging manner Convert leads into purchasers while supporting sales targets and conversion outcomes Maintain presentation standards of display homes to ensure a premium customer experience Maintain regular communication with deposit holders to sustain engagement and support settlement outcomes Assist with purchaser selections, contract documentation, deposits and handover processes Liaise with internal teams regarding settlements, build progress and purchaser variations Support the planning and delivery of promotional events and purchaser engagement activities Maintain accurate sales records, database management and marketing collateral availability What We're Looking For: We're looking for someone who shares our belief that respect, passion and community underpin all the work we do. To succeed in this role, you'll bring: Previous sales experience, ideally within the relevant target market A National Police Clearance (required) Real Estate Licence Current C Class Driver's Licence. Demonstrated ability to close sales and achieve conversion outcomes Exceptional communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds A positive, enthusiastic and professional attitude with a polished personal presentation High level of initiative, self-motivation and accountability White Card (Construction General Safety Induction). What We Offer: At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team: Competitive Remuneration Work-life Balance with flexible working hours. Luxurious Work Environment - Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence. Professional Growth - Access industry-leading training and development programs to elevate your skills and career. Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences. 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) How to Apply This role is available for an immediate start so if this sounds like the role for you, apply now to submit your CV. Please note that only shortlisted applicants will be contacted.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Toowoomba is seeking Food Service Assistants to join our team on a Casual or Part Time basis, working a range of shifts available between Monday to Sunday 24 hours. Night and weekend shifts available with penalty rates. Responsibilities As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for: The preparation of serving nutritious and attractive meals to our residents Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner. Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly. Serving and distribution of morning and afternoon teas Assisting the Cook with the ordering and rotating of food stocks The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents. Delivering excellent customer service to our residents and their families What We're Looking For: Motivated individuals focused on providing the best support for our residents A current National Police Check Prior experience in a similar role within Aged Care essential Readiness and willing to learn new skills The ability to manage competing priorities and take initiative Ability to work as a part of a team in a proactive support role to cook Excellent hygiene standards A Knowledge of Food Safety Standards Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Bethania is seeking Food Service Assistants to join our team on a Casual basis, working across a 24/7 roster. Weekend shifts available with penalty rates. Responsibilities As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for: The preparation of serving nutritious and attractive meals to our residents Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner. Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly. Serving and distribution of morning and afternoon teas Assisting the Cook with the ordering and rotating of food stocks The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents. Delivering excellent customer service to our residents and their families What We're Looking For: Motivated individuals focused on providing the best support for our residents A current National Police Check Prior experience in a similar role within Aged Care essential Readiness and willing to learn new skills The ability to manage competing priorities and take initiative Ability to work as a part of a team in a proactive support role to cook Excellent hygiene standards A Knowledge of Food Safety Standards Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Beachmere is seeking Food Service Assistants to join our team on a Part Time permanent basis. Responsibilities As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for: The preparation of serving nutritious and attractive meals to our residents Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner. Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly. Serving and distribution of morning and afternoon teas Assisting the Cook with the ordering and rotating of food stocks The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents. Delivering excellent customer service to our residents and their families What We're Looking For: Motivated individuals focused on providing the best support for our residents A current National Police Check Prior experience in a similar role within Aged Care essential Readiness and willing to learn new skills The ability to manage competing priorities and take initiative Ability to work as a part of a team in a proactive support role to cook Excellent hygiene standards A Knowledge of Food Safety Standards Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Mount Warren Park is seeking Food Service Assistants to join our team on a Casual basis, Shifts Available Day Shift: Afternoon Shift: Weekend shifts available with penalty rates Responsibilities As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for: The preparation of serving nutritious and attractive meals to our residents Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner. Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly. Serving and distribution of morning and afternoon teas Assisting the Cook with the ordering and rotating of food stocks The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents. Delivering excellent customer service to our residents and their families What We're Looking For: Motivated individuals focused on providing the best support for our residents A current National Police Check Prior experience in a similar role within Aged Care essential Readiness and willing to learn new skills The ability to manage competing priorities and take initiative Ability to work as a part of a team in a proactive support role to cook Excellent hygiene standards A Knowledge of Food Safety Standards Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Mount Warren Park are seeking Casual Housekeeping Attendants who are passionate about helping others and creating a comfortable, clean environment for our residents. Keeping our family healthy Working in an aged care environment means being part of a broader mission to protect the health of some of our most vulnerable community members. As a Housekeeping Attendant your position plays a critical role in the cleanliness, and subsequent health, of our aged care community. A community of vulnerable elderly presents health challenges that requires a hygienic environment. From dust and infection control to occupational health and safety, you'll need initiative, problem-solving skills, and a clear understanding of hygiene, infection control, and the impact of cleaning products on elder health. As part of our housekeeping team, you'll play a key role in maintaining a hygienic and welcoming community. Your responsibilities will include daily cleaning of resident suites and common areas - vacuuming, dusting, mopping, and waste removal - all of which contribute to a safe and healthy home. Most importantly, under the guidance of our Housekeeping Team Leader, your housekeeper position will make you essential to the things that make a house a home. What We're Looking For: To thrive in this role, you will need: Experience in cleaning - Australian Aged Care Facility experience highly regarded A current National Police Check Knowledge of cleaning chemicals and their effect on elderly health Excellent hygiene standards Eagerness to learn and grow Good time management and initiative Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview About Us At Palm Lake Care, care isn't just what we do - it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction - with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details Palm Lake Care Caloundra is seeking Food Service Assistants to join our team on a Part Time Permanent basis. Responsibilities As a Food Services Assistant you will report directly to the Chef Manager and be an integral part of the team responsible for: The preparation of serving nutritious and attractive meals to our residents Working with the Cook to ensure meals are plated and presented in an attractive and appeasing manner. Understanding and respecting our resident's preferences and ensuring all food and beverage is served accordingly. Serving and distribution of morning and afternoon teas Assisting the Cook with the ordering and rotating of food stocks The cleaning of dishes after each meal ensuring a high standard of cleanliness is maintained for our residents. Delivering excellent customer service to our residents and their families What We're Looking For: Motivated individuals focused on providing the best support for our residents A current National Police Check Prior experience in a similar role within Aged Care essential Readiness and willing to learn new skills The ability to manage competing priorities and take initiative Ability to work as a part of a team in a proactive support role to cook Excellent hygiene standards A Knowledge of Food Safety Standards Why Join Us? Competitive Rates - including weekend and overtime penalties Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we'd love to hear from you! As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview Are you an organised and detail-oriented professional with a passion for supporting aged care communities?
About Us At Palm Lake Care, care isn't just what we do it's who we are. As a proud, family-owned organisation, we've built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. Our team is united by a simple promise, I will make a difference for you, right now. That belief drives us to go the extra mile because the little things often matter most. Here, respect is at the heart of every interaction with residents, families, and each other because how we treat people conveys everything about us as a company and you as an individual. Our Palm Lake Promise to you is that here, you will make a difference. Position Details We are seeking an experienced Administration Officer to join our dedicated Palm Lake Care Beachmere team. This is a full time permanent role working between Monday to Friday 8am-5pm to provide essential clerical and receptionist support to the Service Manager while handling administrative tasks related to the aged care residence. Responsibilities Reporting to the Service Manager, you'll be instrumental in assisting smooth day-to-day operations and contributing to a welcoming and efficient environment for residents, staff, and visitors. Key duties will include: Manage rosters and staff scheduling, ensuring timely shift replacements. Handle visitor sign-ins and maintain accurate records. Provide front desk reception support, including visitor sign-ins and general enquiries Assist with HR administration, including onboarding and exit documentation. Support accounting tasks such as invoicing, banking and financial documentation. Coordinate uniform orders for staff. Foster professional relationships with residents, staff, and external stakeholders. Maintain confidentiality and comply with all workplace policies and procedures. What We're Looking For To thrive in this role, you will bring: Previous experience in an administrative role (aged care experience desirable). A current National Police Clearance. Strong administrative skills, with the ability to diligently follow internal systems and processes.
Excellent computer literacy across MS Suite & rostering software Excellent time management skills, able to autonomously balance competing priorities and deadlines. Refined verbal and written communication skills, delivering timely, empathetic responses that create a genuinely personalised experience. You'll Stand Out If You Have: Experience in an Aged Care or Healthcare environment Payroll and rostering experience Why Join Us? At Palm Lake Care, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team: Competitive compensation Work-life Balance with a variety of shifts available Training & Development - Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Palm Lake Care Perks - We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. Join a Team That Cares! We believe belonging and connection are fundamental rights of ageing. If you're ready to make a meaningful impact through the joy of food and hospitality, we'd love to hear from you. As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, and all walks of life, to apply. Apply now and become part of a team that truly cares. All applicants must provide a valid national police check and undergo a pre-employment medical assessment. Please note, all Palm Lake Care Communities are smoke-free workplaces.
Overview Join Our Team at Pelican Waters Golf Club! Pelican Waters Golf Club is a breathtaking venue nestled within the scenic Greg Norman Golf Course. Our restaurant offers an exceptional alfresco dining experience in a one-of-a-kind setting, where beautiful views and delicious food come together to create a memorable atmosphere. Open seven days a week, we feature both indoor and outdoor dining, bars, and versatile function spaces - all set within the stunning surroundings of our world-class golf course. If you're looking to be part of a dynamic, vibrant team in a truly unique environment, we'd love to hear from you! Position Details The Operations Administrator is essential for organising the daily operations of our Golf Clubhouse. You will be responsible for supporting and streamlining the daily administrative, scheduling, and operational functions of the golf and hospitality departments at Pelican Waters Golf Club. This role is essential to ensuring a seamless coordination between departments, enhancing the guest experience, and supporting operational excellence. This is a full time permanent role, working primarily Monday to Friday with occasional weekend shifts to support & expand the golf clubs services & membership. If you're looking to be part of a dynamic, vibrant team in a truly unique environment, we'd love to hear from you! Your duties will include, but are not limited to; Administration & management of Golf Memberships via MiMembership system; Assist with purchase orders, invoicing, reconciliation and basic financial reporting; Assist with staff management, including recruitment, onboarding & rostering; Maintain accurate records, financial reports, and compliance documentation; Assist with bookings, event coordination, and scheduling systems; Update daily, weekly & monthly operational reports; Prepare and distribute internal communications, calendars/schedules, events/daily/weekly run sheets, ensuring all departments are informed and prepared; Maintain inventory & stocktake for golf and hospitality supplies; Monitor equipment and facility maintenance schedules & coordinate with appropriate departments; Maintain and update daily operations logs for golf course conditions, staffing, promotion periods and special events. Assist operations staff with hosting, answering phones & directing guests during busy periods; Point of contact for residents and guests for event bookings, account inquiries etc; Contribute to the continuous improvement of operational processes and standards; What We're Looking For: We are looking for someone who shares our values and belief that respect, passion, community, impact & safety underpins all the work we do. To excel in this role, you will bring: Proven experience in administration, ideally within hospitality, leisure, finance or golf industries Working knowledge of Hospitality &/or Golf Operations will be highly regarded Experience in establishing processes/procedures to streamline operations, creating cohesion across departments and stakeholders; Understanding of basic financial reporting, purchasing & processes Strong computer literacy across MS Suite with intermediate MS Excel knowledge Experience with MiMembership/MiClub software will be highly regarded Ability to work within a team, collaborate and give/take direction as well as work autonomously Professional, polished, and personable, with excellent communication and interpersonal skills A natural problem-solver who stays calm under pressure and takes ownership of tasks Proactive, dependable, and always ready to lend a hand wherever needed Why Join Us? At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team: Competitive Remuneration The opportunity to work in a beautiful venue. Opportunity to take ownership of processes and drive continuous improvement 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) Celebrate Milestones with tenure rewards! Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. How to Apply We're looking for someone who is process driven, can solve problems, and help our operations shine. Recruitment for this role will commence immediately, so if this sounds like you, please don't delay submitting your CV & Cover Letter. We can't wait to meet you.
