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PTC Phone Tech Comm
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  • Customer Service Representative (Christmas Casual)  

    - Toowoomba

    Join PTC this Christmas! Customer Service & Sales Stars Wanted! Looking for a fun and rewarding role this holiday season? Join PTC Phone Tech & Comm - Australia's No destination for smart device accessories and tech solutions! We're searching for Customer Service, Sales and Device Tech Christmas Casuals who love helping customers, thrive in a busy retail environment, and have a genuine passion for technology. You'll be the face of PTC - welcoming customers, matching them with the right accessories, and creating an exceptional shopping experience every time.Previous retail and sales experience is highly regarded, but most importantly, we're looking for enthusiastic individuals with a positive attitude, strong communication skills, and a passion for delivering outstanding customer service! We're looking for Christmas Casuals who are able to work at our Grand Central Stores as required throughout the festive season.What you'll be doing: Delivering friendly, professional customer service Driving sales and promoting our amazing range of accessories Maintaining kiosk displays and ensuring everything looks its best Creating memorable moments for customers this festive season What we're looking for: A confident communicator who loves connecting with people A positive attitude and a team-first mindset Availability throughout the Christmas and New Year period An interest in technology and sales - experience a bonus, but not essential! Why Spend Christmas With PTC? Fun & Festive Vibes: Be part of the excitement of Christmas in retail! Earn Extra Cash: Make the most of the busy holiday season Learn New Skills: Gain valuable retail, sales and customer service experience Great Team Culture: Work with friendly, supportive people who have your back Future Opportunities: There's potential to continue your PTC journey beyond Christmas! If you've got a positive attitude, love helping people and are ready to jump into the Christmas rush, we want to hear from you!

  • Customer Service Consultant  

    - Marion

    Join one of Australia's leading Technology and Repair companies!About Us:PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace!About the role:PTC are currently seeking a Full-Time team member who is dedicated and driven Customer Service Sales and Device Technician in our Marion and Colonnades Stores!Reporting to the Store Team Leader, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.Role Expectations:Your Day-to-Day Will Include Available in store Providing exceptional customer service and support at all times Assisting our frontline staff with sales when in store Diagnosing and repairing electronic and mechanical devices - fast, safe, and to the highest standard Troubleshooting faults and performing in-depth inspections Working independently to manage repair queues while keeping quality front of mind Maintaining a safe, clean, and well-organised workbench Being a team player - supporting your team and growing your skills To be successful for this role, you will have: A genuine passion for mobile & tech! Flexibility to work at least one day on the weekend A hard working and motivated attitude to achieve goals and commissions A passion for an excellent customer experience An understanding of sales processes and techniques An ability to learn new things quickly and think on your feet! Ability to lift up to 25kg Strong Customer Service and Sales Experience is highly regarded. Experience working to and exceeding all budgets and KPI's is highly regarded. Company ValuesAll team members are expected to demonstrate and uphold our company values, leading by example in their daily work. Challenge: Embrace innovation, adapt to change, and continuously seek opportunities for improvement. Sincerity: Put customers first, communicate openly, and act with honesty and empathy. Simplicity: Keep strategies, processes, and communication clear, practical, and easy to understand. Teamwork: Collaborate across teams, support others, and work together to achieve shared goals. Trust: Act with integrity, maintain transparency, and take accountability for decisions and results. What's in it for you?Work-Life Balance: Enjoy a supportive environment that prioritises your well-being. We value your well-being and are open to discussions, exploring ways to provide a flexible and supportive work environment tailored to your needs.Salary and Compensation: Be rewarded fairly for your skills and dedication. Recognition for Commitment: Your commitment and hard work will be acknowledged and appreciated. Culture and Growth: Immerse yourself in a thriving work environment that nurtures professional and personal growth. And the benefits don't end there: with numerous other benefits including including staff discounts, ongoing training and development, and much more!Become a part of our dynamic and passionate team and be part of a forward-looking company that values growth, innovation, and excellence in the Mobile & Tech industry.If you are ready to take on this exciting challenge and be a part of our growing team, apply now!

  • Customer Service Consultant - Castletown  

    - Hyde Park

    About UsStep into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing - we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!Our MissionAt PTC, our mission is to provide the best solutions for smart devices.About the roleJoin us at PTC Castletown as a Full-Time Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll: Create visually stunning product displays Engage customers with personalised recommendations and outstanding customer service Showcase your sales skills to exceed targets Embrace a culture of continuous learning and growth For this particular role, we would prefer (but not essential) if you have device repair experience.As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!This role would suit someone Eager to learn tech and device repairs Has a genuine interest in sales and retail and delivering great customer experiences Has leadership experience and a willingness to lead, support and motivate a team Is flexible with availability, including at least one weekend day and public holidays when required Is hands-on, proactive and keen to learn and grow within the business Has previous hands-on experience with phone or device repairs is highly regarded To be successful for this role, you will be Enthusiastic about the dynamic world of mobile technology! Committed to delivering outstanding customer satisfaction Motivated in achieving targets and KPIs consistently Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses Familiar with effective sales strategies A quick learner with creative problem-solving skills, ready to adapt on the fly! Company ValuesThis role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.Challenge: Challenge, excel, succeed.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Work-Life Balance: Prioritise your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.Plus: Enjoy staff discounts, ongoing training, and more!Our Recruitment Process:If you meet our criteria, we'll invite you to complete an initial screening to assess your suitability and alignment with the role expectations.Following a successful screening, we'll invite you to a face-to-face interview with the reporting manager.At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!

  • Customer Service Representative (Christmas Casual)  

    - Chermside

    Join PTC this Christmas! Customer Service & Sales Stars Wanted! Looking for a fun and rewarding role this holiday season? Join PTC Phone Tech & Comm - Australia's No destination for smart device accessories and tech solutions! We're searching for Customer Service, Sales and Device Tech Christmas Casuals who love helping customers, thrive in a busy retail environment, and have a genuine passion for technology. You'll be the face of PTC - welcoming customers, matching them with the right accessories, and creating an exceptional shopping experience every time.Previous retail and sales experience is highly regarded, but most importantly, we're looking for enthusiastic individuals with a positive attitude, strong communication skills, and a passion for delivering outstanding customer service! We're looking for Christmas Casuals who are able to work between our Chermside and Morayfield Stores as required throughout the festive season.What you'll be doing: Delivering friendly, professional customer service Driving sales and promoting our amazing range of accessories Maintaining kiosk displays and ensuring everything looks its best Creating memorable moments for customers this festive season What we're looking for: A confident communicator who loves connecting with people A positive attitude and a team-first mindset Availability throughout the Christmas and New Year period An interest in technology and sales - experience a bonus, but not essential! Why Spend Christmas With PTC? Fun & Festive Vibes: Be part of the excitement of Christmas in retail! Earn Extra Cash: Make the most of the busy holiday season Learn New Skills: Gain valuable retail, sales and customer service experience Great Team Culture: Work with friendly, supportive people who have your back Future Opportunities: There's potential to continue your PTC journey beyond Christmas! If you've got a positive attitude, love helping people and are ready to jump into the Christmas rush, we want to hear from you!

  • Join PTC this Christmas! Customer Service & Sales Stars Wanted! Looking for a fun and rewarding role this holiday season? Join PTC Phone Tech & Comm - Australia's No destination for smart device accessories and tech solutions! We're searching for Customer Service, Sales and Device Tech Christmas Casuals who love helping customers, thrive in a busy retail environment, and have a genuine passion for technology. You'll be the face of PTC - welcoming customers, matching them with the right accessories, and creating an exceptional shopping experience every time.Previous retail and sales experience is highly regarded, but most importantly, we're looking for enthusiastic individuals with a positive attitude, strong communication skills, and a passion for delivering outstanding customer service! We're looking for Christmas Casuals who are able to work at either our West Lakes, Elizabeth City and Tea Tree Stores throughout the festive season.What you'll be doing: Delivering friendly, professional customer service Driving sales and promoting our amazing range of accessories Maintaining kiosk displays and ensuring everything looks its best Creating memorable moments for customers this festive season What we're looking for: A confident communicator who loves connecting with people A positive attitude and a team-first mindset Availability throughout the Christmas and New Year period An interest in technology and sales - experience a bonus, but not essential! Why Spend Christmas With PTC? Fun & Festive Vibes: Be part of the excitement of Christmas in retail! Earn Extra Cash: Make the most of the busy holiday season Learn New Skills: Gain valuable retail, sales and customer service experience Great Team Culture: Work with friendly, supportive people who have your back Future Opportunities: There's potential to continue your PTC journey beyond Christmas! If you've got a positive attitude, love helping people and are ready to jump into the Christmas rush, we want to hear from you!

  • Customer Service Representative - Wagga Wagga  

    - Wagga Wagga

    About Us:Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing - we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!About the role:Join PTC Wagga Wagga as a Casual Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll: Create visually stunning product displays Engage customers with personalised recommendations Showcase your sales skills to exceed targets Embrace a culture of continuous learning and growth No repair experience? No problem! We provide comprehensive training. As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!This role would suit someone With flexibility to work at least one day on the weekend & availability on public holidays when necessary With ability to work during school hours throughout the week With previous customer service/sales experience Who has previously worked with targets and KPIs To be successful for this role, you will be: Enthusiastic about the dynamic world of mobile technology! Committed to delivering outstanding customer satisfaction Motivated in achieving targets and KPIs consistently Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses Familiar with effective sales strategies A quick learner with creative problem-solving skills, ready to adapt on the fly! Company ValuesThis role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.Challenge: Challenge, excel, succeed.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Work-Life Balance: Prioritize your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.Salary and Compensation: Be rewarded fairly for your skills and dedication. Competitive salary and performance-based bonuses.Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.Plus: Enjoy staff discounts, ongoing training, and more!Our Recruitment Process:If you meet our criteria, you'll be invited to complete an initial screening to assess your suitability and alignment with the role.Following a successful screening, we'll invite you to a face-to-face interview with the relevant reporting manager.At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!

  • Customer Service Consultant - Bankstown  

    - Bankstown

    About UsStep into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing - we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!Our MissionAt PTC, our mission is to provide the best solutions for smart devices.About the roleJoin us at PTC Bankstown as a Full-Time Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll: Create visually stunning product displays Engage customers with personalised recommendations and outstanding customer service Showcase your sales skills to exceed targets Embrace a culture of continuous learning and growth For this particular role, we would prefer (but not essential) if you have device repair experience.As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!This role would suit someone Eager to learn tech and device repairs Has a genuine interest in sales and retail and delivering great customer experiences Has leadership experience and a willingness to lead, support and motivate a team Is flexible with availability, including at least one weekend day and public holidays when required Is hands-on, proactive and keen to learn and grow within the business Has previous hands-on experience with phone or device repairs is highly regarded To be successful for this role, you will be Enthusiastic about the dynamic world of mobile technology! Committed to delivering outstanding customer satisfaction Motivated in achieving targets and KPIs consistently Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses Familiar with effective sales strategies A quick learner with creative problem-solving skills, ready to adapt on the fly! Company ValuesThis role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.Challenge: Challenge, excel, succeed.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Work-Life Balance: Prioritise your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.Plus: Enjoy staff discounts, ongoing training, and more!Our Recruitment Process:If you meet our criteria, we'll invite you to complete an initial screening to assess your suitability and alignment with the role expectations.Following a successful screening, we'll invite you to a face-to-face interview with the reporting manager.At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!

  • Store Team Leader  

    - Bankstown

    About Us:Step into the future with PTC Phone Tech & Comm, Australia's leader in Mobile & Tech! Since 2009, we've grown from a family-owned business into a national success story with over 80 stores and 300+ passionate team members. Specialising in Phone Accessories, Device Repairs, and Specialty Electronics, we're on a mission to provide the best smart device solutions and lead the industry forward.Join us, and take your career to new heights in a dynamic, innovative, and hands-on environment!About the role:We're looking for a driven and people-first Retail Store Team Leader to take the lead at our exciting Bankstown store with the opportunity to assist our Chatswood store!To be successful for this role, you will: Oversee the operations of the Chatswood Store, ensuring it meets and exceeds KPIs. Lead by example, performing device repairs and assisting customers to ensure top-tier service. Train, mentor, and inspire your team to achieve success. Collaborate with Area Manager and senior management to develop and implement sales and operational strategies. Monitor performance metrics, identify growth opportunities, and take action to maximise outcomes. Be the go-to leader for troubleshooting, problem-solving, and driving excellence. This Role Suits Someone Who Enjoys leading a diverse team in a fast-paced environment. Thrives on a mix of strategic management and hands-on technical work. Is passionate about technology and customer satisfaction. Values adaptability, continuous learning, and achieving goals. Experience with device repairs, computers or other is highly desirable but not essential. To Succeed in This Role, You Will Be An Experienced Leader: With a proven track record managing a retail location or team in a fast-paced industry. Hands-On: Confident performing device repairs and supporting customers directly. Customer-Focused: Dedicated to delivering an exceptional customer experience at every touchpoint. Results-Driven: Skilled at achieving and exceeding KPIs and sales targets. A Strong Mentor: Able to inspire, train, and develop store leaders and team members. Tech-Savvy: With a genuine passion for mobile and smart device technology. Repair Experience: Previous hands-on experience with phone and device repairs is highly regarded. Company ValuesThis role aligns closely with our company values. The Retail Store Team Leader is expected to embody and uphold these values, setting an example for the entire team.Challenge: Challenge, excel, succeed.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Competitive Salary & Bonuses: Be rewarded for driving success.Professional Growth: Develop leadership skills and advance your career.Hands-On Opportunities: Showcase your technical skills with repairs and customer solutions.Supportive Culture: Thrive in a collaborative, forward-thinking environment.Employee Benefits: Enjoy staff discounts, ongoing training, and more!Our Recruitment ProcessIf you meet our criteria, a brief 10-15 minute screening will be emailed to you to discuss initial key questions and ensure alignment with role expectations. Following a successful phone interview, we'll invite you for a face to face interview with a reporting manager. At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.A quick note: Police checks form part of the onboarding process at PTC. If it's needed for your role, we'll make sure the process is simple and well-supportedReady to lead, inspire, and get hands-on? Apply now and help shape the future of mobile and tech retail with PTC!

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