Overview
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Oaks Mackay Carlyle Suites are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Shift Details (subject to change):
Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pmImmediate start available
Hourly Rates (excluding superannuation):
Monday - Friday: $27.97 per hour
Saturday: $34.96 per hour
Sunday: $41.96 per hour
Qualifications
To be successful in this role, you will require the following:Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.Maintains a polished and professional presentation, reflecting the values and standards of the organisation.Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Overview
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Oaks Middlemount Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Shift Details (subject to change):
Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pmImmediate start available
Hourly Rates (excluding superannuation):
Monday - Friday: $34.96 per hour
Saturday: $41.96 per hour
Sunday: $48.95 per hour
Qualifications
To be successful in this role, you will require the following:Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.Maintains a polished and professional presentation, reflecting the values and standards of the organisation.Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Overview
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Oaks Townsville Gateway Suites is excited to expand our housekeeping department, with multiple casual opportunities now available.
We're looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you're energetic, have a keen eye for detail, and thrive in a team-oriented environment, we'd love to have you on board!
Key Responsibilities:Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.Complete cleaning tasks efficiently within the hours allocated by the company.Collaborating with team members to meet daily cleaning targets and operational goals.Adhering to safety protocols and environmental standards.Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.
Shift Details (subject to change):Rotating roster across Monday to SundayShifts starting between 8:00 am and 9.00am
Hourly Rates (excluding superannuation):
Monday - Friday: $33.85 per hour
Saturday: $40.62 per hour
Sunday: $47.38 per hour
Qualifications
To be successful in this role, you will require the following:Prior experience in housekeeping or cleaning roles will be highly regarded.Strong attention to detail and a commitment to maintaining high cleanliness standards.Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.Professional and clear communication skills to interact with guests, team members, and contractors.Strong time management skills and ability to prioritise tasks efficiently.A positive and proactive attitude with a strong work ethic.Availability to work flexible hours, including weekends and public holidaysAdditional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:iStay Precinct Adelaide At iStay Hotels, we believe simplicity isn't a shortcut - it's a strength. We bring ease to every journey for smart travellers who know what they want: a good night's sleep, seamless service, and a stay that just works. In a complex world that moves fast, we focus on getting the essentials exactly right - faster check-ins, real comfort, and service that feels effortless.
Behind that simplicity is a team that takes genuine pride in delivery. If you believe that doing the fundamentals brilliantly is its own kind of excellence, iStay is your kind of place. Simply spot-on.
Istay Precinct Adelaide are looking for an experienced and reliable Facilities Manager to lead our facilities operations on a full-time basis.
This role is essential in ensuring the smooth, compliant and efficient functioning of all building systems across the property. The successful candidate will oversee vendor coordination, risk and safety compliance, preventative maintenance, and support key projects including property upgrades and sustainability initiatives.
Key Responsibilities Include:Lead and execute the preventative maintenance program to ensure building systems operate efficiently and safely.Provide hands-on support by carrying out repairs and maintenance as required across the property.Supervise and manage service areas including (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security systems, hydraulics, and all approved contractor works.Oversee property maintenance tasks such as painting, plastering, carpentry and general building upkeep.Ensure strict compliance with Workplace Health and Safety (WHS) and all regulatory requirements.Manage stock control, purchasing, supplier coordination and cost-efficient resource allocation.Prepare quotes, schedule works and manage Capital Expenditure (Capex) requests, ensuring alignment with organisational priorities.Support the Hotel Manager with recruitment, training and development of the Facilities team.Contribute to long-term asset planning, sustainability projects and operational efficiency improvements.
Shift Details (subject to change):Monday to Friday7:30am start time (flexible for the right candidate)Occasional weekend or after-hours callouts may be required on an ad hoc basis
Qualifications
To be successful in this role, you will require the following:Previous hands-on Maintenance or Facilities Management experience, ideally within a hotel or similar environment.Strong knowledge of building systems, compliance requirements and property maintenance best practices.Experience with painting, plastering, carpentry and general building repairs.Proven ability to lead, manage and develop team members.Demonstrated experience implementing preventative maintenance programs.Strong capability in contractor management, negotiation and vendor coordination.Sound MS Office skills (Excel, Word, reporting tools).A passion for delivering proactive, high-quality service.Excellent communication and interpersonal skills, with professional presentation.A building qualification will be highly regarded.Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Overview
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Oaks Sunshine Coast Seaforth Resort is excited to expand our housekeeping department, with multiple casual opportunities now available.
We're looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you're energetic, have a keen eye for detail, and thrive in a team-oriented environment, we'd love to have you on board!
Key Responsibilities:Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.Complete cleaning tasks efficiently within the hours allocated by the company.Collaborating with team members to meet daily cleaning targets and operational goals.Adhering to safety protocols and environmental standards.Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.
Shift Details (subject to change):Rotating roster across Monday to SundayShifts starting between 8:00 am and 9.00am
Hourly Rates (excluding superannuation):
Monday - Friday: $33.85 per hour
Saturday: $40.62 per hour
Sunday: $47.39 per hour
Qualifications
To be successful in this role, you will require the following:Prior experience in housekeeping or cleaning roles will be highly regarded.Strong attention to detail and a commitment to maintaining high cleanliness standards.Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.Professional and clear communication skills to interact with guests, team members, and contractors.Strong time management skills and ability to prioritise tasks efficiently.A positive and proactive attitude with a strong work ethic.Availability to work flexible hours, including weekends and public holidaysAdditional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
