18th September, 2026 At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
What role will you play
We're seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're okay to be on your feet, then please read on
At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path. Some of the responsibilities will include, but not be limited to:
Creating a friendly environment and delivering a positive resident experience, Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing, Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.). What we're looking for
A background in reception or hospitality will provide you with a good grounding for this role A passion for delivering exceptional guest experiences Resilience and ability to work under high pressure, and a fast-paced environment Excellent communication skills, both written and verbal High levels of computer literacy with ability to learn new systems Someone who exercises a "we care" attitude. Unrestricted work rights in Australia National Police Check (completed within last 3 months), at your own cost Working with Children's Check (QLD) What we can offer you:
Full uniform provided Amplify your potential, we offer a variety of opportunities for career progression Personal and professional development, through online and face to face training and courses Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs Inclusive culture in a diverse, collaborative and fun team environment Various leave options including two weeks paid parental leave, study leave & much more Strong focus on employee engagement - annual feedback surveys, and access to our community platform (Viva Engage) Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards Flu Vaccinations - Company Funded Generous referral bonus (up to $1,000 AUD/NZD) Access to Insider Rates at Essence Hotels and Apartments
Join our Team
To start your journey with us, apply now with your resume and cover letter.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
22nd September, 2026 UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 140 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".
NEW OPPORTUNITY
We're seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're okay to be on your feet, then please read on
WHO YOU ARE & THE ROLE
There are lots of qualities that we look for in our team, but above all we need people who are resilient, hands on and genuinely enjoy delivering good customer service. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. A background in reception or hospitality will provide you with a good grounding for this role. Some of your essential skills will include strong written and verbal communication, good computer skills, organisational skills and a "we care" attitude.
At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path.
Some of the responsibilities will include, but not be limited to:
Creating a friendly environment and delivering a positive resident experience, Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing, Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.). Our mandatory requirements include:
Eligibility to work in Australia National Police Check (completed within last 3 months) Working with Childrens Check - NSW The position is responsible for supporting the Western Sydney University portfolio, with duties extending across multiple campuses, including WSU Hawkesbury, WSU Nirimba, and WSU Campbelltown.
A LITTLE ABOUT US
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
We invite you to visit to learn more about working with UniLodge.
Join our Team
To start your journey with us, apply now with your resume and cover letter.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
21st September, 2026 At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
What role will you play
We're seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a casual basis . If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're okay to be on your feet, then please read on
At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path. Some of the responsibilities will include, but not be limited to:
Creating a friendly environment and delivering a positive resident experience, Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing, Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.). What we're looking for
A background in reception or hospitality will provide you with a good grounding for this role A passion for delivering exceptional guest experiences Resilience and ability to work under high pressure, and a fast-paced environment Excellent communication skills, both written and verbal High levels of computer literacy with ability to learn new systems Someone who exercises a "we care" attitude. Unrestricted work rights in Australia National Police Check (completed within last 3 months), at your own cost Working with Children's Check (ACT) Ability to work weekdays and weekends What we can offer you:
Full uniform provided Amplify your potential, we offer a variety of opportunities for career progression Personal and professional development, through online and face to face training and courses Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs Inclusive culture in a diverse, collaborative and fun team environment Various leave options including two weeks paid parental leave, study leave & much more Strong focus on employee engagement - annual feedback surveys, and access to our community platform (Viva Engage) Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards Flu Vaccinations - Company Funded Generous referral bonus (up to $1,000 AUD/NZD) Access to Insider Rates at Essence Hotels and Apartments Are you ready to embark on a rewarding career?
If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
23rd September, 2026 We are on the lookout for a Night Manager to join our team based at The University of Sydney on a casual basis.
In your new role as Night Manager, you will be adaptable in your approach and equipped to manage any situation that may arise during evening hours. You will have a natural ability to think on your feet, and to resolve problems as they arise. Resident safety is a top priority for our frontline operations teams. You will be responsible for supporting the wellbeing of residents and overall management and responsibility of the building during the overnight hours.
YOUR RESPONSIBILITIES
Your responsibilities as Night Manager will include but not be limited to:
Monitoring building security and safety; performing perimeter checks and resolving issues or emergencies that arise while on duty. Carrying out administration tasks including maintaining records, processing payments, audit, reporting, etc. Effective incident management during night shift, including grievances and conflict resolution. Act as a support to the residents to form a friendly and open point of contact for assistance, information, and welfare. Respond to residents calls about noise or disturbances within the building, and lock outs. Attend appropriate training and mandatory staff meetings when required. Our mandatory requirements include:
Valid Working Rights in Australia and New Zealand National Police Check - within 3 months Working with Children Check (NSW) WHY JOIN US
UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
HOW YOU CAN APPLY
If you're interested in working with us, Apply Now. In support of your application please submit your resume, and a cover letter outlining all the amazing qualities and skills you can bring to our team.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
25th September, 2026 The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand. Across our brands, we employ a diverse team of over 1200 employees who help us to achieve our vision, "To build inclusive communities for inspired living".
We're on the look out for a Customer Service Manager to join our team at UniLodge Melbourne City on a full time basis.
Essential skills and attributes include:
A passion for people A reliable and honest work ethic Strong communication skills - verbal and written Excellent organisation and problem solving skills The ability to work autonomously and in a team Experience in providing hands-on operational security and incident management in a residential setting will be beneficial Valid Work Rights in Australia First Aid & CPR (or willing to obtain) VIC State Real Estate Qualification We're looking for someone who is resilient and adaptable to work in an environment that can be quite one day, and flat out the next. You will be equipped to handle a fast-paced environment, keen to hear others' views and will be comfortable taking accountability for your decisions. But most importantly, you will be committed to fostering a safe, secure and healthy living environment for our student residents.
Some responsibilities of the role will include:
Assist residents with enquiries related to their residency, studies, general needs, and overall wellbeing. Aim to build a high performing team providing assistance with recruitment, and the delivery of relevant training and development opportunities to ensure that team members can reach their true potential. Ensure that all direct reports receive timely feedback on their performance in a professional and encouraging manner. Ensure that accurate accounting of all resident related accounts for rental and sundries. Complete the check in and out process for our residents at the beginning and end of their tenancy. WHY UNILODGE GROUP
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
JOIN OUR TEAM
As part of the UniLodge family, you'll enjoy a range of benefits and rewards designed to support your growth and wellbeing:
Benefits with UniLodge:
A refined and inclusive culture where individuality is respected and meaningful contribution is valued A genuine voice at the table, with opportunities to shape our future through engagement forums and Viva Engage A connected community, brought to life through curated team events, celebrations and social initiatives Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams. HOW YOU CAN APPLY
If you're interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
14th September, 2026 UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".
OPPORTUNITY
We're seeking a passionate customer focused professional to join our team as a Customer Service Manager on a full-time basis (Monday to Friday roster).
WHO YOU ARE & THE ROLE
Living away from home can be a daunting experience for many of our residents. Our team play an important role in creating a fun and supportive community environment across our properties - and this is where you come in if you're a warm, friendly, and a passionate team player who would like to contribute to our great culture and student experience this may be the role for you.
There are lots of qualities that we look for in our team, but above all we need people who are resilient, supportive, caring, hands on and positive. Previous experience in a community role supporting students or similar exposure to health and well-being will be beneficial to this role. The position is rewarding but requires focus and planning as you will need to perform a range of tasks including researching and developing evidence-based programs and policies and supporting a robust events and activities program. Some of your essential skills include strong written and verbal communication skills, good computer skills, solid planning, and organisational skills and a "we care" attitude.
Key responsibilities for this role will include, but not be limited to:
Provide exceptional service to all internal customers and associated organisations Maintain and build trusted relationships with University support services across campus to ensure the wellbeing of students Be an active member of the emergency response team during shift times and after-hours Manage the day-to-day administrative operations Build and maintain relationships with each key stakeholder group (investors, university housing bodies, key learning institutions) Ongoing management of the apartments including inspections and maintenance requests Manage the property's financial performance Maintain the property to the highest level of cleanliness and presentation Our mandatory requirements include:
Unrestricted work rights in Australia National Police Check (completed within last 3 months) Working with Childrens Check First Aid & CPR Certificate (or willing to obtain) Why UniLodge
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
Join our Team
To start your journey with us, apply now with your resume and cover letter.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
23rd September, 2026 In this pivotal leadership role, you'll elevate service standards, deliver front line operations, and drive occupancy outcomes. As the key point of contact for residents, staff, and stakeholders, you'll lead with clarity, resolve issues with care, and ensure seamless daily operations. If you're driven by people, performance, and purposeful impact, this is your chance to lead where it matters most.
At a glance, you will:
Champion a warm, professional front desk experience - solve problems fast, exceed expectations, and set the tone for resident care. Own the leasing journey from enquiry to move-in. Convert leads, maintain high occupancy, and support business growth. Recruit, train, and mentor our Customer Service and Residential Advisor team. Foster collaboration, lift performance, and lead by example, Deliver meaningful resident experiences through events, support, and the Residential Life Program - making UniLodge feel like home. Maintain high standards across safety, policy compliance, and reporting, while supporting continuous improvement in line with UniLodge's values and procedures. Skills & Experience:
To be successful in this role, you will need:
Unrestricted Work Rights in Australia. Proficient with technology and confident in administrative systems. Excellent communication skills and professional presentation. Demonstrated leadership experience within hospitality or a UniLodge setting. Experience in hotels or accommodation, with a focus on delivering standout guest or resident experiences Benefits:
Inclusive Culture - Collaborate with a diverse and engaging team Voice Your Opinions - Share feedback in annual surveys and connect on Viva Engage Company-funded Flu Vaccinations - we've got your back during flu season General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals Travel Perks - Access exclusive rates at Essence Hotels & Apartments Why the UniLodge Living Group:
UniLodge is the leading student accommodation provider across Australia and New Zealand, with a growing portfolio of 130+ properties. We offer real opportunities to develop your career, make an impact, and help shape the future of student living.
Take the next step in your career and lead our frontline team to service excellence!
Apply now with your cover letter and resume and continue to develop your career with us.
To start your journey with us, apply now with your resume and cover letter.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
