Description
Create your best future and join Westpac as a Senior Mainframe Engineer. What's the role?
Join us in Surfers Paradise, Gold Coast, on a permanent hybrid basis and help power the technology that sits at the heart of Australia's oldest bank. Our core banking platform supports millions of customer transactions every day, and we're looking for a Senior Mainframe Engineer who wants to make a genuine impact while helping shape the future of engineering. You'll work across critical mainframe systems and modern technology platforms, using AI enabled tools to accelerate delivery and solve complex problems. This is more than a hands on engineering role. You'll help build capability within a growing Gold Coast engineering hub, mentor fellow engineers and contribute to the evolution of a more connected, full spectrum engineering workforce. If you enjoy solving meaningful challenges, sharing knowledge and working on technology that truly matters to millions of customers, you'll feel right at home here. What do I need? • Strong experience with COBOL and/or PLI, supported by knowledge of JCL, CICS, IMS and batch processing
• Proven experience supporting and enhancing applications on z/OS platforms
• Confidence using AI tools and coding assistants as part of everyday software engineering
• Strong troubleshooting skills, including production support, debugging and performance analysis
• Interest in working across modern technologies including Java, APIs and event driven services Why join us? We're obsessed with becoming our customers banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that: • Special offers on banking products and discounts from top brands, including generous employee only mortgage rates
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We're all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, sustainability and flexibility' section.
Description
Create your best future and join St. George Maroochydore Co-Lo branch on a fixed-term contract until November 2027 as a Customer Service Advisor. What's the role? A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs. This role typically involves providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs. Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them. It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service. This is a part-time position working 36 hours per week, across Monday to Friday. The hours are Monday 8.30am-4.45pm, Tuesday 8.30am-4.30pm, Wednesday 8.30am-4.45pm, Thursday 8.30am-4.30pm & Friday 8.30am-4.30pm. What do I need? Opportunity to enhance skills and become a new business expert. Clear and confident communication with customers to foster strong relationships. Focus on delivering exceptional service that exceeds customer expectations. Work as part of a collaborative team environment, leveraging prior teamwork experience. Strong communication skills and excellent time management. Availability to work Monday to Friday 12 month fixed term contract position until November 2027 Why join us? We're obsessed with becoming our customers banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us! Create your future today To get started, simply click on the APPLY or APPLY NOW button We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website . We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Description
What's the role? As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac's financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing! Assist customers with banking transactions including cash deposits and withdrawals Maintain accurate cash handling and ensure end-of-day balancing Educate customers on digital platforms such as online banking and our award-winning mobile app Identify opportunities to improve customers' financial wellbeing through tailored solutions Ensure compliance with regulatory requirements and internal policies This is a full -time, branch-based role and the hours are across and inclusive of Monday to Friday. What will I need? Customer Service Experience: ideally in a customer-facing role Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy Personality: an energetic personality coupled with a genuine passion for helping people Resilience: ability to remain calm and composed whilst handling challenging situations Adaptability: a will to learn and adapt to new banking procedures and technologies No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us! Why join us? We're obsessed with becoming our customers' banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! A variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to help your grow your career within the bank Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button. We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website . INTERNAL We're all about helping our people grow and succeed. Whether you're a current employee, trainee, or intern, we're committed to your career development Check out our FAQs and internal support resources here .
Description
Create your best future and join DDAI, Business and Wealth as a Team Assistant!
What's the role? The Team Assistant plays a key role in enabling the DDAI B&W team to perform at its best, by providing proactive coordination, organisation and day to day operational support. You will be a trusted partner behind the scenes, supporting 2-3 Heads, the wider team, and others as required, in this newly created and growing team. In this role, you'll manage the diaries for 2-3 busy Heads, making sure every meeting and follow up is handled with care and attention to detail, often involving diary liaison at senior levels. You'll assist with travel, expenses and events, from town halls to offsites. You will provide tailored support in a fast-moving environment and will also work closely with the GM Office with the Executive Assistant and Business Manager.
Key Responsibilities include: Ensure smooth day to day running of leader's day. Proactively manage diary for Heads of, including co-ordinating meeting setup, booking rooms and Teams details for invitees. Update the team's org chart, and distribution lists, ensuring these are accurately reflected in the People Directory. Onboarding of new starters, and offboarding leavers ensuring systems are updated accurately. Coordinate meetings and events effectively, ensuring people are prepared and informed.
What do I need? To be successful in this position you should have experience in a Team Assistant or Executive Assistant role and be a highly organised, detail orientated individual. You will be confidence in managing diaries and competing priorities and be an excellent communicator. Additional skills and experience required include: Experience working in a large and complex organisation Comfortable in digital skills across tools such as Word, PowerPoint, Excel and Teams Strong relationship building and stakeholder engagement You should be an adaptable individual who can adjust quickly in fast paced environments An understanding and prior use of AI (specifically Co-pilot) and how it can be utilised in day-to-day operations Experience coordinating events or workshops is advantageous Familiarity with internal systems for travel, expenses or HR processes Why join us? We're obsessed with becoming our customers' banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button
We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, sustainability and flexibility' section.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Description
Sydney or Melbourne Based / Hybrid Working Make an impact Join AI Services as a hands-on Engineer delivering defined AI features and components from design through to production support. You will work across software, data, AI, integration and operations, using approved AI tools to improve delivery while keeping human review, traceability and accountability at the centre of every outcome. What will you do? Design, build, test, release and support defined AI service features and components. Engineer across software, data, AI, integration and user experience where the work requires it. Create clear code, automated tests, documentation, runbooks and release evidence. Apply established patterns for security, privacy, Responsible AI, observability, recovery and operational resilience. Contribute to design reviews, code reviews, incident learning and continuous improvement. Raise unclear requirements, control gaps, defects, blockers and delivery risks early. What you will bring to the table Hands-on engineering experience across software, data, AI services, integration, testing and operations. Working knowledge of APIs, events, data flows, service boundaries, identity, state, audit and error handling. Working AI service capability across ML, LLMs, RAG, agents, evaluation, tool controls, monitoring and fallback. Experience with secure coding, automated testing, CI/CD, observability and production support. An understanding of traceability, evidence, privacy, human approval and control-aware delivery. Clear communication, curiosity, collaboration and a willingness to learn from review and operational feedback. Your scope & work with purpose You will own defined features and components with growing autonomy, supported by Senior and Lead AI Engineers as you broaden your technical judgement and delivery scope. Additionally, you will help deliver practical AI outcomes while applying Westpac engineering, security, privacy, Responsible AI, risk and operational resilience requirements. Approved AI tools may support delivery, but people remain accountable for design, controls, review and production decisions. Ready to build what matters? To get started, simply click on the APPLY or APPLY NOW button. Please note that application closing dates are subject to change so don't delay putting your best foot forward! We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
Description
Sydney or Melbourne Based / Hybrid Working Financial Crime Domain Experience Essential Build safe intelligence experiences that make evidence, uncertainty and system status clear. Join AI Services as a hands-on, AI-powered full-stack Engineer building safe intelligence and protection solutions. You will work across governed data, backend services, APIs, AI workflows and user experience, delivering defined features within established designs and controls. The systems you build will support authorised human decision-makers rather than make fraud, AML, employee, customer or operational decisions. Core Focus Build, test, release and support features spanning data, services, APIs, AI workflows and user experiences. Preserve source references, lineage, access rules, time and data-quality information throughout assigned work. Show missing, stale, denied, incomplete and unavailable information honestly and clearly. Implement approved agent controls, bounded tools and evidence for material claims. Protect sensitive information by avoiding unnecessary copying, display or logging of personal data. Build automated tests, useful diagnostics and safe handling of errors, retries and recovery. Key Ingredients for Success Financial Services domain AI Engineering experience that has featured Financial Crime Protection. Hands-on full-stack engineering experience across backend services, APIs, data stores and modern web applications. Experience with technologies such as Go or Python, SQL, TypeScript, React and Next.js. Working knowledge of identity, entitlements, durable state, audit, data lineage, data quality and access controls. Working understanding of graph concepts including entities, relationships, bounded paths and evidence links. AI service skills across ML signals, LLMs, RAG, agents, evaluation, tool controls, monitoring and safe fallback. Ability to create clear review experiences showing evidence, sources, uncertainty, status and limitations. Your scope & work purpose This role combines full-stack delivery with sensitive data, evidence and human-review requirements. You will build systems that inform authorised decisions while keeping decision authority outside the model. You will help deliver practical AI outcomes while applying Westpac engineering, security, privacy, Responsible AI, risk and operational resilience requirements. Approved AI tools may support delivery, but people remain accountable for design, controls, review and production decisions. We will be focused on applications that can demonstrate production engineering outcomes delivered, the decisions you owned and how you built safety, reliability and accountability into the work. Ready to build what matters? To get started, simply click on the APPLY or APPLY NOW button. Please note that application closing dates are subject to change so don't delay putting in your best foot forward! We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
