ANMEC Administration Officer

Job Description

Add expected salary to your profile for insights Permanent, part-time or full-time available The Australian Nursing and Midwifery Education Centre (ANMEC) has an exciting opportunity for an experienced Administration Officer to join our team and help shape, grow and contribute to the workforce for the future by delivering quality support to ANMEC students. About the Role: The ANMEC Administration Officer will provide support within ANMEC for Educators, Course Managers, students, and other staff, as well as for visitors to the ANMFSA. The role will involve a wide range of tasks and a high level of client service skills. The role will be varied and require the incumbent to be competent in a wide range of administrative tasks across ANMEC including education support and student placements. Through the application of duties and responsibilities, the Administration Officer will contribute to the recruitment and retention of students in ANMEC and promote the RTO within the ANMFSA as an effective and responsive organisation for nurses/midwives and personal care assistants, to members, potential members, and to the broader community. Key responsibilities: Education Support Provide customer service and contribute to the promotion of ANMEC services to students and prospective students including updating course flyers. Maintain policy and procedures relating to student administration and contribute to the development of new procedures which are not documented. Respond to student enquiries, course enquiries, bookings, and payments. Recording and maintaining student fees as required. Initiate correspondence to students in relation to course requirements. Coordinate enrolment of students, including CT or RPL if required. Assist with graduation administration, in accordance with established process. Collate and prepare training material as required. About You: To be considered for the position you will need to demonstrate the following criteria: Experience in clerical and administrative work including those required by a training or education organisation, with experience of student records, registrations, and database management. A working knowledge in the use of databases such as VETtrak for Education support or similar, library circulation systems, and other reporting systems. Demonstrated well-developed verbal and written communication skills using telephone, email, and face-to-face and experience in reception/switchboard services. Demonstrated customer service skills to provide prompt and appropriate assistance by responding and actioning counter, phone, and email enquiries. A high level of computer literacy including the Microsoft suite of applications and computer-based information systems. A working knowledge of VET Student Loans and reporting systems to track loans and funding, and compliance requirements in an RTO, are both desirable criteria. Experience with preparing training material and assistance with graduation administration. Additionally, employees must be willing to obtain a Department of Human Services (DHS) Working with Children Check (WWCC). About us: The Australian Nursing and Midwifery Federation (SA Branch) (ANMFSA) is the principal professional and industrial organisation representing more than 24,000 nurses, midwives, and personal care workers across South Australia. ANMFSA has been both a progressive industry body and the leading voice for the nursing and midwifery workforce for more than a century, working together to negotiate positive outcomes at a local, state and federal level. As a service of ANMFSA, the Australian Nursing and Midwifery Education Centre (ANMEC) is a Registered Training Organisation (RTO) and SA’s 2023 Small Training Provider of the Year. We pride ourselves on delivering high-quality education with great student support, flexible learning options, and excellent student outcomes. ANMFSA also operates an in-house legal firm, Union Legal SA, providing legal services to both members and non-members, and works with other partners to support the Rosemary Bryant Foundation, a charity sponsoring nursing and midwifery research. Our Culture and Benefits: The Australian Nursing and Midwifery Federation places a strong emphasis on valuing people and fostering wellbeing. You will enjoy shared values of unity, respect, justice, diversity, passion and compassion, integrity, organisational growth and excellence and contribute to a positive and dynamic workforce. You will be surrounded by a vibrant, friendly team and this role will be rewarding and provide you with ownership and responsibility. We offer free onsite parking, flexible working hours, and additional superannuation benefits after six months. The role is offered as a permanent part-time or full-time position, with a minimum of 32 hours per week. The ANMEC Administration Officer position is classified in the ASO2 range in accordance with the ANMF (SA Branch) Employees Agreement. An attractive salary package is available for the right candidate and will be based on experience and skills. Further information and a job description can be obtained from the ANMFSA website Applications, including a cover letter and resume should be addressed to: Megan Corlis, Director, Education & Aged Care via the SEEK application Link. Applications close: COB Friday 21 February 2025 ANMFSA is proud to be an Equal Employment Opportunity employer that is committed to providing a working environment that embraces diversity and inclusion. We are committed to building a workforce that is inclusive of and reflects the communities in which we live and work. Aboriginal and Torres Strait Islanders and members of culturally and linguistically diverse communities are encouraged to apply. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Do you have experience working for a registered training organisation (RTO)? Do you have a current Working With Children (WWC) Check? #J-18808-Ljbffr