ANZ Global Account Manager - Telco Sector (Melbourne)

Job Description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Description and Requirements As a Global Account Manager at Lenovo, you will be responsible for managing named global Telco accounts. You will work closely with high-profile clients, leveraging Lenovo's comprehensive product and service portfolio to meet their needs and drive business growth. This role requires a consultative selling approach, C level communication experience, a deep understanding of client business processes, the skill to lead global team members, and the ability to navigate complex sales cycles. Role and Responsibilities Sales Strategy and Execution: - Develop and execute strategic account plans to achieve sales targets and objectives.- Identify and pursue new business opportunities within existing accounts.- Collaborate with internal teams, including international counterparts, product management, marketing, and service delivery, to develop tailored solutions for clients. Account Management: - Monitor account performance, ensuring alignment with contractual agreements and service level expectations.- Conduct regular business reviews with clients to discuss performance, opportunities for improvement and future collaboration plan.- Build, present, and execute on Account Plan Reviews (APR). Consultative Selling: - Understand clients' business challenges and objectives, providing consultative advice and proposing effective solutions.- Present Lenovo’s product and service offerings in a compelling manner, demonstrating value and ROI. Client Relationship Management: - Develop and maintain strong, long-lasting relationships with C level stakeholders within assigned global accounts.- Serve as the primary point of contact for clients, addressing their needs, and ensuring high levels of customer satisfaction. Reporting and Forecasting: - Maintain accurate and up-to-date sales forecasts and pipeline reports.- Prepare and deliver regular reports on account status, sales activities, and market conditions to senior management. Basic Requirements - 10+ years of experience in account management, sales, or business development, preferably within the Telco segment.- Proven track record of managing large, complex accounts and achieving sales targets. #J-18808-Ljbffr