Administration Officer
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AO3 Administration Officer
Salary:
80.00 - 100.00
Posted:
11-02-2025
Category:
Operations Business Administration
City of Brisbane,
Job Description
This pay rate is inclusive of mandatory 25% casual loading Position: AO3 Administrative OfficerRole Type: 3 month contractDays: Monday to FridaySalary: $46.27/hour + SuperStart Date: 27th Feb 2025Duration: Anticipated end date 28th June 2025 - with potential for extensionLocation: Brisbane CBDWorking Hours: 8:30 AM - 4:30 PM - approx 38 hours/week About the Department: Queensland Revenue Office (QRO) plays a vital role in collecting revenue, recovering debts, and facilitating grants to support essential government services. As part of the Queensland Treasury portfolio, we focus on state tax collection, fine administration, and enforcement, ensuring clients meet their obligations while receiving their rightful entitlements. Your Opportunity: Join our Fine Administration and Management Division (FAM) to support the operational functions of the Queensland Revenue Office. As an Administrative Officer, you will play a crucial role in processing camera-detected offences and issuing infringements. You will handle inquiries, maintain records, and ensure compliance with fines management in Queensland. Key Responsibilities: Process and quality assure offences detected by photographic devices, ensuring follow-up actions and prosecution as required. Provide prompt and courteous advice to stakeholders via various channels. Maintain accurate records and notes of conversations, actions, and advice provided. Investigate camera-detected offence matters, providing recommendations for appropriate action. Foster effective working relationships and contribute to a positive workplace culture. Collaborate with the team to achieve business objectives and key performance indicators. Candidates will be onboarded to adjudicate incidents and issue infringements for Camera Offence Management (COM) and Mobile Phone and Seatbelt Technology (MPST). Success Criteria: To excel in this role, demonstrate: Ability to analyze, interpret, and apply legislation and policy. Proficiency in digital and data technology/systems. Working Relationships: Reports to: Team Leader Direct Reports: Nil Your Core Capabilities: Vision: Makes insightful decisions based on a broader understanding of context. Results: Builds enduring relationships and drives accountability for outcomes. Accountability: Pursues continuous growth through agile learning and self-awareness. Role Requirements: No mandatory qualifications required, relevant qualifications are highly regarded. Skills and Attributes: Previous experience in a high-volume processing area. Capability in exceeding key performance indicators with low error rates. Reliability, attention to detail, and adaptability. If this sounds like you, make sure to apply and don't miss an amazing opportunity! #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 11-02-2025
Category: Operations Business Administration
City of Brisbane,
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