ARC/CISP Advanced Case Manager

Job Description

Make tangible impacts in a highly collaborative team within Specialist Courts & Programs. Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community. Specialist Courts and Programs (SCP) are the MCV Directorate responsible for driving the implementation and development of solution-focused and therapeutic approaches to justice. Our specialist responses address the underlying causes of offending behaviour and stop the “revolving door” of returning to court for individuals. Current services include Court Support and Diversion Services (CISP, ARC, CROP, Criminal Justice Diversion), Drug Court, Koori Court, the Neighbourhood Justice Centre and the Victims of Crime Assistance Tribunal. About the Role The purpose of the Assessment and Referral Court (ARC) is to meet the needs of people facing matters in the Magistrates Court who have a mental illness/or cognitive impairment. Eligible individuals can engage with ARC for up to 12 months and their matters will typically be heard by the same Magistrate. Hearings are designed to be less formal, non-adversarial and take a collaborative approach to identifying and addressing the underlying causes of the person's offending behaviours and reviewing their progress towards positive change. The Advanced Case Manager (ARC and CISP) role provides client centred, strengths based and solution-focussed advanced case management support to clients who are participating in CISP and the ARC List as required, supporting clients with a range of complex psycho-social needs. This role plays a key role in the wider Court Support Services team and may provide support and flexibility to other Court Support Services or initiatives. You will have the opportunity to provide a range of initiatives to assist persons involved in the court system, who are experiencing issues of social or cultural disadvantage, including substance abuse, disability, mental illness, or cognitive impairment. You will utilise a client-centred and problem-solving approach that empowers clients to engage with their rehabilitation and achieve positive behavioural change. SCP priorities include expanding Specialist Courts and Programs, engaging with the community and improving the court user experience. We work collaboratively with the Department of Justice and Community Safety, Department of Health and Human Services, Victoria Police, community agencies and the Victorian community to support community safety outcomes. About You Extensive experience in the assessment and case management of clients with complex mental health and/or disability support needs. Experience in mentoring or coaching health and/or social welfare staff. Detailed knowledge of the mental health and/or disability service system and demonstrated capacity to establish and maintain effective stakeholder relationships. Sound knowledge of evidenced-informed practice models and frameworks for working with clients with complex mental health and/or disability support needs. How to apply Click the ‘Apply Now' button, ensuring you include the following in your application: resume Other information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live. If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling (03) 9032 0500 to speak with a People Services Advisor. #J-18808-Ljbffr