AV Systems Technician

Job Description

Add expected salary to your profile for insights Clare Communications Co Pty Ltd is a leading audio‐visual solutions integrator with a rich history, established nearly 50 years ago. Renowned throughout Sydney and Regional NSW, we specialise in delivering extraordinary, integrated AV and technology solutions for education, corporate, house of worship and high-end retail environments. At ClareCom, we pride ourselves on premium installations, unparalleled systems design, and a commitment to turning our clients’ aspirations into reality. Join a family of experts who value quality, innovation, and a collaborative, down-to-earth culture. Job Summary: We are seeking an experienced AV Systems Technician to join our dynamic team. In this role, you will provide hands-on support, system integration, and technical expertise for both modern and legacy AV systems. Working across a variety of sectors including education, houses of worship, and corporate, you will play a key role in ensuring our installations and services meet our exacting standards. Your work will directly impact client satisfaction and the seamless operation of our award-winning projects. Key Responsibilities: Conceptualise and design innovative AV solutions for diverse environments such as classrooms, auditoriums, and specialised performance spaces. Develop detailed system schematics, layout drawings, and equipment lists using design software. Interpret and produce complex designs, ensuring they align with AV integration best practices. On-Site Support : Deliver prompt and effective troubleshooting and maintenance of AV systems at client sites. System Integration & Programming: Assist with the design, configuration, commissioning, and programming of complex AV systems (experience with platforms such as Q-SYS, Crestron, Dante etc. is required). Networking & Technical Configuration: Set up and troubleshoot networking components including VLANs, IP addressing, and switch configurations to ensure optimal system performance. Client Engagement: Conduct site visits, provide technical assessments, and manage client expectations through clear and proactive communication. Process Improvement: Work closely with the team to refine our service ticket processes and implement proactive measures to reduce downtime and mitigate rush periods. Documentation & Reporting : Maintain thorough records of service calls, system configurations, and project updates to support continuous improvement. Required Skills & Qualifications: Experience : At least 5 years’ experience in AV integration or a closely related field within the industry. Technical Expertise : Proven experience in system integration, audio processing, and technical troubleshooting, with familiarity in supporting both modern and legacy AV systems. Networking Knowledge : Strong understanding of networking fundamentals, including VLANs, IP addressing, and switch configuration. Communication : Excellent verbal and written communication skills, with the ability to engage confidently with clients and team members alike. Problem-Solving : A proactive and analytical approach to diagnosing and resolving technical issues in a fast-paced, high-demand environment. Team Player: Demonstrated ability to work effectively both independently and as part of a small, agile team. Preferred Qualifications: Industry certifications (e.g., Q-SYS, Crestron) or relevant technical qualifications. Experience in AV system support for educational or houses of worship settings. Background in managing proactive service contracts and legacy system support. Salary & Benefits: Competitive Remuneration: Salary commensurate with experience. Benefits : Comprehensive benefits package including superannuation, a company vehicle, professional development opportunities, and a supportive work environment. Location : Based in Sydney with opportunities for flexible or hybrid work arrangements where applicable. Environment : Work on-site at diverse client locations, alongside a friendly, innovative team that prides itself on industry-leading installations and service. Why Join Us? Heritage & Excellence : Be part of a company with a legacy of excellence, trusted by schools, houses of worship, and leading corporates across Sydney and Regional NSW. Innovative Culture: Join a tight-knit team of experts who are passionate about AV technology and committed to continuous improvement. Career Growth: Enjoy opportunities for professional development in a role that challenges and rewards your technical expertise. Impactful Work: Contribute directly to projects that set the industry benchmark for quality, design, and service. Application Process: Interested candidates should apply with their resume and a cover letter outlining their relevant experience and why they’re a great fit for the role. Join Clare Communications and help us continue our tradition of excellence in AV integration. We look forward to welcoming you to our team! #J-18808-Ljbffr