Account Manager MMKT

Job Description

Job Purpose: We are seeking an Account Manager to join our Middle-Market Commercial Team. As an Account Manager, you will partner with HR Directors and Senior Executive Service level heads of HR to identify opportunities to enhance their people strategies, build and present solutions, close business, manage the growth of new and existing accounts, and increase SHL Talent Intelligence brand awareness in the market. You will work collaboratively with our consulting team to formulate innovative solutions, driving growth in Australia. Key Accountabilities: Manage and act as a trusted advisor to a portfolio of clients, and put the customer at the heart of all we do Work with clients to utilise SHL solutions and service offerings to meet their HR and people-related business challenges and organisational outcomes Develop strategic account plans, including activities to increase current solutions, and future diversification within the account portfolio, with the aim of revenue retention and growth Maintain and grow existing client relationships through ongoing education and support in the optimisation of talent assessment and management activities Develop new sales opportunities through inbound and outbound lead generation Forecast future sales activity and produce monthly activity reports Promote the SHL brand in the market Required Skills & Experience: 3-5 years’ sales experience ideally in a B2B sales environment Degree in Business and/or Industrial/Organisational Psychology preferred Knowledge of psychometric assessments/solutions or the ability to articulate the value of competencies and objective assessments throughout the talent lifecycle is preferred Proficiency (oral and written) in English Excellent verbal and written communication skills Excellent networking and negotiation skills A team player and adaptable to changes in the business environment Our Ideal Candidate Also Has: An understanding of strategic HR and the Employee lifecycle, including how Talent Assessment, Talent Management and Development solutions can drive people and organisational outcomes An appreciation for working in a B2B sales environment, including working to revenue growth targets, activity-based performance management practices and a customer-centric approach to service and delivery Strong relationship management skills, and demonstrated ability to build relationships at all levels, from senior heads of function through to individual “mobilisers” A positive team mindset combined with the ability to manage activity autonomously High level of energy, attention to detail, resilience, adaptability, and eagerness to learn Preferably based in Sydney or Melbourne About Us: We unlock the possibilities of businesses through the power of people, science, and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science, and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products, insights, experiences, and services can help achieve growth at scale. What SHL can offer you: Diversity, equity, inclusion, and accessibility are key threads in the fabric of SHL’s business and culture. Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success. A fun and flexible workplace where you’ll be inspired to do your best work. The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do, make adjustments to make sure our recruitment process is as inclusive as possible. #J-18808-Ljbffr