Account Manager - NetSuite

Job Description

Are you passionate about helping businesses use technology solutions to achieve their goals? Join a high-performing sales team. Seeking a self-motivated, driven individual! As Oracle NetSuite’s top partners in Australia, we’re relentless in our pursuit of success, backed up by our impressive portfolio of awards for our dedication to driving outstanding outcomes for Australian businesses. We have one of the best brands for delivering quality outcome-focused projects in the market.If you’re equally as passionate about being the very best, we have an opportunity for you.Fusion5 is looking for a motivated, outcome-driven individual to join our Account Management team in our Melbourne or Sydney office. You’ll be responsible for managing the company’s ongoing relationships with a large territory of our SMB customers who predominantly run Oracle NetSuite ERP solutions. We are looking for someone with a strong customer service focus, commercial acumen and the ability to deliver exceptional value for our customers using technology.Key responsibilities: Account management, building, nurturing and managing strong relationships with clients Supporting and managing renewals Strategic business value selling, focusing on consulting services, support and license opportunities Ensuring that the customer is getting the most out of the solutions they currently use through identifying opportunities for further consulting and project work; understanding the customer’s strategic direction and proactively identifying and facilitating further solution opportunities, mapping our solutions evolving roadmaps Building and maintaining strong relationships with key internal stakeholders and vendor representatives. The successful applicant will: Have Sales, Account Management or Customer Success experience, ideally in a Customer Engagement, Stakeholder Management, Corporate Performance Management or ERP/FMIS software solutions setting Have a proven sales history with evidence of achieving targets with forecasting accuracy Be responsible for updating Account Management calls, account plans and other key information into in the CRM Possess excellent communication skills (both written and interpersonal) with a professional consultative approach Have strong business acumen and represent Fusion5 with the highest level of professionalism Be experienced in engaging with a wide range of senior to mid-level decision-makers, possessing high EQ skills Thrive on identifying potential solutions to business problems, developing and implementing sales strategies, and delivering top quality account management service Be energetic, driven and tenacious with a natural desire to achieve in a competitive climate. Natural problem solver with ability to multi-task in a fast-paced environment and a lifelong learner. About Fusion5 Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'.We ensure our customers are offered a choice when it comes to their technology solutions. Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.What we offer: Competitive salary package A focus on Employee Development, with regular sessions aimed at career progression Opportunities for training and professional development Annual company bonus scheme Hybrid working arrangements, ability to work 2 days PW from home Regular social events and team activities to foster a vibrant work culture Additional perks including birthday leave, discounted gym memberships, volunteer day, annual flu jabs, and more. If you have these skills and are interested in being a key member of a company enjoying rapid growth, then we would really like to hear from you! #J-18808-Ljbffr