Account Manager, Network Sales

Job Description

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. The Role: An outstanding opportunity for an Account Manager has arisen to join our Network Sales team at Baxter. In this role, you will work on developing professional sales relationships with potential and existing customers, ensuring sales and growth opportunities by implementing creative healthcare solutions. Reporting to the Network Sales Manager, you will promote products to potential customers through promotional campaigns, Account Management plans, and collaboration with Account Managers and Sales Specialists for sales and profit growth. This is a full-time role with a hybrid work arrangement working 3 days a week on-site at our Toongabbie site and remotely 2 days a week. Responsibilities: Establish relationships and build rapport with external and internal customers through regular contact, promoting and selling Baxter products and services within your territory. Gather and inform internal collaborators on market and competitive dynamics to keep a competitive edge. Develop and coordinate new product presentations, samples for customer trials, and arrange appropriate in-servicing programs to meet customer requirements. Foster open communication among collaborators in the Baxter Business units, Customer Service, and the Healthcare Solutions Commercial Team via regular updates and monthly reports. Manage multiple customer projects, providing information and service promptly and professionally to ensure a competitive business edge is achieved. Attend relevant territory conferences and seminars to meet with customers and facilitate rapport and close working relationships with account managers and specialists. Maintain customer accounts and opportunity development in the CRM system to ensure maintenance of account progress. Collaborate with Business Units, Legal, and Healthcare solutions team in developing and managing agreements to enhance business opportunities for Baxter and improve customer dedication. Provide relevant data on products to customers and respond to customer inquiries and complaints in a timely manner. Train appropriate medical staff and company employees on new products. Ensure customers, prospective customers, and staff are technically proficient through in-service presentations, one-on-one training, peer education, and supply of information. Prepare and present quarterly reviews for Channel Partners in consultation with the Commercial Team. Provide financial forecasts and position updates to relevant BU, understanding any gap to plan with reasons. Key requirements: Tertiary degree in Finance, Commerce, Science, Marketing or related fields. Up to 3 years Medical Sales/Commercial experience within Pharmaceutical or Medical Device industries. Strong collaboration and management skills. Strong Commercial competence and skill in project management. Prior Healthcare/Nursing/Paramedical experience is good to have. Proficient user of Microsoft Office systems. Strong communication and negotiation skills. Ability to communicate clinical, technical, and scientific information to surgeons, nurses, and other medical personnel, including sales staff. Effective problem-solving and decision-making. Proven ability to collaborate and work well in a team. Why Baxter? At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open-minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace. Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work. Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. #J-18808-Ljbffr