Administration Assistance

Job Description

Add expected salary to your profile for insights Horizon Solsolutions Australia Pty Ltd (Cocoon SDA Care) is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full potential. About the Role We are seeking a highly organized and proactive Administrative Assistant to support the day-to-day operations of the business. In this role, you will be responsible for a wide range of administrative tasks, ensuring that business operations run smoothly. You will serve as the first point of contact for staff, clients, and external partners, assisting with coordination, communication, and event management. Key Responsibilities: Provide comprehensive support to the management team and staff in the day-to-day running of the business. Manage calendars and appointments, ensuring efficient time management and coordination. Prepare detailed itineraries and agendas for meetings, travel, and events. Greet and assist staff, clients, and visitors to the business in a professional manner. Handle and direct inbound calls, ensuring messages are passed on promptly and accurately. Prepare and manage all communication and correspondence, including emails, letters, and documents. Book couriers, coordinate deliveries, and handle building maintenance requests as required. Take accurate minutes and notes during meetings, ensuring all key points are recorded for follow-up. Organize training workshops, events, and other business activities, ensuring all materials and spaces are set up accordingly. Assist with travel arrangements, including booking flights, accommodation, and transportation. Provide general administrative support as needed, contributing to the smooth operation of the business. Coordinate phone calls, emails, and meetings as directed. Develop briefs and contracts as required for business operations. Provide word processing support, including drafting and editing correspondence and documents. Process general inquiries via mail, email, and phone, directing them to the appropriate team members. Ensure all business records are maintained, organized, and up to date. Contribute to the digitization and streamlining of the company’s filing and record-keeping system. Assist with the training of new staff members, ensuring they are onboarded and integrated effectively into the team. Be available for emergency calls or situations outside of normal office hours. Other Duties: This job description is not exhaustive, and the role may evolve with the needs of the business. You may be required to take on additional duties as reasonably requested by the management team. How do your skills match this job? Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Administration Role? Do you have experience in administration? Have you worked in a call centre before? How many years' experience do you have in a training & development role? How many years' experience do you have in event management? #J-18808-Ljbffr