Administration Assistant - Allied Health

Job Description

Job no: 896504Work type: Part timeLocation: Adelaide CBDCategories: Administration, Business and Management Women's and Children's Health Network, Allied Health and Aboriginal Liaison, North Adelaide (5006) Classification/Salary - ASO2 - Administrative Services Officer L2 - $58,709 to $63,154 Employment Part time - Term Contract (temporary up to 31 Dec 2025) About the Opportunity We currently have an exciting opportunity to join the Allied Health team as a Administration Assistant , where you will be responsible for: Answering incoming telephone calls dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed appropriately. Working collaboratively with other health staff across various professional backgrounds, to ensure business needs are satisfied and delivered effectively and efficiently throughout the WCHN. Always ensuring to maintain patient confidentiality, security of the medical record and associated patient information by adhering to the principles of release of Freedom of Information. Providing an accurate, timely and professional response to patients, visitors, and staff, both face to face and over the phone, always with a customer service focus. Prioritising work, meeting deadlines and working in a highly pressured/high activity area. About You To be successful in this role, you will have: Effective communication skills and ability to work with empathy, a diverse range of people, display courteous/polite manner, express a genuine willingness to help patients, staff, relatives, and public. Experience in providing a confidential reception, secretarial and administrative support service. Experience using WCHN ICT Systems e.g. EMR Sunrise. Demonstrated experience in working under pressure to set priorities, work to deadlines and perform all duties effectively with a high level of accuracy, with limited supervision. Sound working knowledge of office and administrative procedures and systems, including competent keyboard and data entry skills. What WCHN Can Offer You Relocation financial support may be negotiated, subject to eligibility. Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Access to generous leave provisions and professional development opportunities. Support for you and your family via our Employee Assistance Program. About Us The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. We offer: specialist care for children with acute and chronic conditions state of the art maternity and obstetric care services community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services. Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care. Special Conditions To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description. Application Instructions You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. Enquiries: Henry BellPosition: Practice CoordinatorPhone: 8161 8211E-mail: Application Closing Date : 25/03/2025 – 11:55pm #J-18808-Ljbffr