Aftermarket Parts Sales Manager

Job Description

Job Title Aftermarket Parts Sales Manager Job Category Product Support Job Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Aftermarket Parts Sales Manager based at our office in Sydney in Prospect, NSW. What you will do: This role will be key in driving parts sales and market share growth in the Asia Pacific markets through analysis, analytics, and market intelligence, supporting the sales team to target specific parts sales. This position will also work with dealers to achieve parts sales objectives, manage sales orders, conduct competitor analysis, and evaluate market share performance. Provide leadership and guidance to the HYMH Aftermarket Parts team in Asia Pacific, liaising closely with the regional PDC and local 3PL for customer satisfaction. Responsible for forecasting, planning, and continuous growth of the Dealer’s parts and service sales directly and via their team. Create and enhance procedures for aftermarket that assure HYMH processes and improve operations and performance. Develop processes and aftermarket actions to support dealers’ operations and provide strong customer support in the field. Ensure Parts interpretation services are well managed and add value to the dealers and customers. Work with parts operations and planning to increase parts fill rate and maintain inventory levels. Provide Aftermarket support for National/Key Accounts. Who you are: Forward-Thinking Problem Solver: You understand systems and how all parts influence the whole; you exhibit the curiosity, courage, and clarity needed to promote change that enhances systems and processes. Effective Communicator: You excel at providing clear, complete, concise, and accurate information in various forms, including directing or training others in your area of expertise. Customer Service Champion: You demonstrate empathy, patience, and positivity while navigating requests and delivering exemplary results. Adaptable Professional: You thrive in a dynamic, fast-paced environment and remain composed under pressure. What you will need: BS Degree in Sales, Administration / Engineering. 7-10+ years’ experience in leadership sales positions, service, training, and working with dealer development. Development of strategies and tactical sales. Strong Communication Skills. Who we are: Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments, and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers, and employees for over 90 years. What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, hybrid work options, and opportunities for growth and development. Job Type Permanent Time Type Full time Work Hours 40 Travel Required No Location HY Asia Pacific Australia Sydney Address Unit 1, 23 Rowood Road Post Code 2148 Field-Based No Relocation Assistance Available No #J-18808-Ljbffr