Allied Health Receptionist
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Allied Health Receptionist HHRC
Salary:
60.00 - 80.00
Posted:
11-03-2025
Category:
Healthcare
Newcastle City Council,
Job Description
Hunter Hand Rehabilitation Centre is a private hand therapy practice in Adamstown, NSW. We are seeking an experienced Receptionist to join our practice on a permanent part-time basis. Up to 3 days per week is required. Availability to cover sick/annual leave is also desired. To start ASAP. You will become a part of a long-standing, locally owned, small business. We have been servicing the community since 2013. We have delightful patients, a great team, and pride ourselves on creating an environment that anyone is happy and comfortable to walk into. Your key responsibilities will include: Acting as first point of contact to patients, greeting them upon arrival, maintaining patient flow and accurately processing relevant paperwork to ensure a smooth journey to and from the reception area and treatment room. Managing and appropriately directing telephone enquiries. Coordinating patient management including the booking of appointments, confirmation and re-scheduling of appointments, and providing relevant procedural information. Billing and receipting patient accounts, utilising HICAPS and liaising with Insurance companies to manage accounts. Ensuring confidentiality and management of patient records. Assisting with stock ordering. Performing general office duties. Key skills required: Provide comprehensive administrative support to the practice. Outstanding customer service and telephone skills. The ability to multi-task within a fast-paced working environment. Demonstrates a high level of motivation. Excellent communication skills to effectively interact with patients, team members, and external providers. Attention to detail. Ability to work independently and as part of a team as required. Desirable criteria: Previous medical or allied health reception experience. Experience claiming of EPC, DVA/PRODA, Workcover Insurance, and other medical systems. Experience using Mac, Genie (Patient Management Software), and MYOB Essentials. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 11-03-2025
Category: Healthcare
Newcastle City Council,
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