Application Engineer - Microsoft Dynamics

Job Description

Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks. At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team. Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow. About the role: We are looking for an MS Dynamics Engineer to implement, configure and support CDC Systems, Databases and Networks as we continue our digital transformation journey. The incumbent will contribute to the management and optimisation of our new ERP system as new functionality is deployed in our environment. This role is responsible for technical development, functional configuration and modular integration. In this role you will be required to: Oversee the administration and maintenance of Dynamics 365 suite, ensuring optimal performance, security, and availability. Develop and implement DevOps pipelines to automate the build, test and deploy Dynamics 365 solutions. Assist and manage code deployments, in all Dynamics 365 environments. Develop and promote unmanaged solutions, merge solutions in lower environments. Define security models and access control strategies, ensuring compliance with relevant security and data privacy regulations. Provide technical expertise and guidance to IT teams and end-users on the effective use of Dynamics 365 services. Lead the implementation and oversee the technical components and configuration of Dynamics 365 solutions, including data migration projects, functional elements, and integrations with other systems. Conduct regular training sessions and workshops to ensure staff are proficient in using Dynamics 365 tools and features. Provide triage for production issues and escalate support for Dynamics 365-related issues. Participate in technical (code) reviews, technical documentation, and remediation plans throughout all aspects of the software development life cycle. Liaise closely with stakeholders and the wider project team in gathering requirements, agile ceremonies, user acceptance testing, and go live activities. Share/present knowledge and experience in project implementations with the wider Solutions team. Work closely with Microsoft support and third-party vendors to escalate and resolve critical incidents. About you: 5+ Years experience in troubleshooting complex application and system issues. In-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business. Proficient in PowerApps, PowerAutomate and PowerBI. Experience in implementing DevOps pipelines for Dynamics 365 Solutions. Excellent customer service and communication skills (written and verbal). Australian Citizenship and the ability to obtain and maintain AGSVA Security Clearance at Negative Vetting 1 level. How to Apply: If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr