Application Specialist
A global AI health technology company, Beamtree empowers organisations to deliver exceptional patient care. We help solve... more info
The Application Specialist is responsible for the creation and maintenance of all training materials, including user guides and online training programs.Main Tasks & Responsibilities General application support for existing customer base Regular onsite visits and communication with customers to resolve potential issues, provide opportunity for improvements, and identify additional uses of the Tools Development and maintenance of training content for both customers and employees Preparation and delivery of annual performance reports for clients Generating user accounts as required Providing level 1 support (creating tickets), and level 2 support (escalating/closing tickets) Testing and validating new versions of the Tools Providing feedback on new software releases Minimum Qualifications and Experience Advanced ability and competent use of ICD-10 system (10th revision of the International Classification of Diseases) for accurate clinical coding is Mandatory Healthcare industry experience, preferably within the pathology laboratory sector Tertiary qualifications within Science is preferable Microbiology experience is advantageous Global experience is advantageous #J-18808-Ljbffr
A global AI health technology company, Beamtree empowers organisations to deliver exceptional patient care. We help solve... more info
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