Area Operations Manager VIC

Job Description

Our client is Australian owned and in business for 23 years, has since become one of Australia's largest manufacturers and distributors of quality building products. With a national team of 250 full-time employees, they have grown from 5 to 16 branch locations over the past five years, serving the trade, building & construction, and consumer markets, and are uniquely positioned for future growth with a strong sales platform, multiple channels, and a broad geographical reach. Offering a one-stop solution with a significant competitive advantage unmatched by any single competitor in the Australian market across our entire product range. They have become a leader in the market with a strong growth trajectory and provide excellent opportunities for motivated and high-performing individuals. The Role: You will oversee three branches in Victoria with a team of 18. The business is on a steep growth trajectory with expansion through additional manufacturing capability and the addition of new product lines. Driving profitability and expanding the business footprint, balancing strategic execution with day-to-day needs, focusing on staff growth, performance, customer relationships, and commitments. Servant/coach leadership approach, fostering a change mindset, emphasizing consultative leadership and clear communication. Create a success-driven environment through team engagement, translating business strategy into actionable plans, promoting inclusive leadership, and ensuring team alignment with internal priorities. Manage and drive quality customer service to foster repeat and growth business, ensure compliance with legislative requirements and company policies, and develop close working relationships with customers and industry contacts to advance the brand. The role involves strong leadership in recruitment, performance management, training, and personal development while managing quality customer service, compliance, and close customer relationships. Develop a long-term talent pipeline, improve business performance through market analysis and new opportunities, and reinforce the company’s Vision, Mission, and Values, ensuring structure, discipline, productivity, and efficiency in branch operations. About You: Experience in managing remote teams & high-volume product sales store/branch environments, ideally within building products or alternatively technical products. Demonstrate strong competencies in people leadership, business strategy, and scaling operations, ensuring financial profitability for each branch by implementing and executing business directives aligned with the overall strategy. Lead with clearly defined expectations and exceptional communication skills; able to diagnose barriers to strategy execution and address organizational roles, responsibilities, and relationships to drive change. Proven systems for selecting, evaluating, developing, and promoting talent must be adapted to sustain these changes. Have a high Emotional Quotient (EQ) and strong commercial acumen, capable of identifying key indicators in stock management and maintaining competitive operations. Proficiency in managing Profit & Loss (P&L), demonstrating financial acumen, driving team engagement, and fostering growth capacity are essential attributes. Experience in Branch operations and a 2000+ SKU environment will be critical. What's on offer: Join with an exciting opportunity to make an impact and grow with the business. Take over from the previous Area Operations Manager who has been promoted to National Operations Manager. This leader has restructured branches, identified gaps, and implemented strategic hiring and training initiatives. Launched improvement programs, enhanced operations, optimized pricing, and significantly improved service delivery with a customer focus. Fostered accountability and acted as a business partner to customers, improving customer relations through strong follow-up and proactive strategies. Focus has been on continuous re-education and competency development crucial for achieving company goals. To ensure continuation of these efforts, there will be a three-month handover period. A competitive salary and further growth opportunities are on offer. How to Apply: Application via LinkedIn or for a confidential discussion about this exciting opportunity, please get in touch with Ronel Raats at 1300 774 900. Seniority level Mid-Senior level Employment type Full-time Job function Management and Distribution Industries: Wholesale Building Materials and Construction #J-18808-Ljbffr