Asset Operations Manager

Job Description

About Us UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality residential care, home care, and retirement services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care. About the role We are seeking an Asset Operations Manager to oversee the management, maintenance, and performance of our aged care and retirement village portfolio. This role ensures assets meet compliance standards, are cost-effective, and enhance resident satisfaction, safety, and sustainability. In addition, oversight of our externally managed non-core properties. This role offers a hybrid work arrangement, with minimum three days in the office (flexible hours between 7 AM – 7 PM) and two days working from home. Key responsibilities Lead the development and execution of UPA’s Asset Management and Asset Services strategy across the property portfolio. Develop and implement asset management plans, oversee capital planning, and ensure maintenance aligns with strategic objectives. Maintain compliance with regulations, optimise resource use, and drive operational efficiencies. Establish and refine policies, procedures, and systems to enhance asset performance and sustainability. Oversee maintenance programs and ensure facilities remain operationally effective for residents and staff. Guide, support, and empower local operational teams to deliver high standards of property management. Manage external property management for non-core assets to achieve commercial and strategic outcomes. Build strong stakeholder relationships, leveraging technical expertise and commercial acumen to drive results. About you Qualifications in facilities management, asset management, engineering, trade, or a related field. 10+ years' experience in facilities or asset management, including 5+ years managing multi-site operations. Expertise in property asset maintenance and safety regulations. Strong financial acumen, with experience in budgeting, forecasting, and cost optimisation. Excellent communication and stakeholder management skills. Problem-solving ability, with a track record of making sound decisions under pressure. Proficiency in Microsoft platforms, asset management systems, data analysis, and reporting. Experience in aged care, retirement living, healthcare, or similar sectors (e.g., residential, hospitality, or community infrastructure) is desirable. Change management experience within complex operational environments. What’s in it for you Attractive Compensation : Enjoy a competitive salary and access to not-for-profit salary packaging options and novated leasing, including $15,900 for living expenses and $2,650 for entertainment, meals, and accommodation. Convenient Perks : Benefit from free on-site parking and corporate discounts on Medibank Private health insurance. Our office is conveniently located close to Wahroonga station if using public transport is preferred. Supportive Work Environment : A flexible and balanced work environment with three days in the office and two days working from home to support your well-being and work/life balance. Professional Growth : Access workplace education and support to enhance your skills. Community Impact : Seize the opportunity to make a meaningful difference in the community and improve lives. Additional Benefits : Retention bonus, free uniforms and an Employee Assistance Program. If you have experience in property or facilities management and a passion for creating quality living environments, apply now! UPA is an equal-opportunity employer. We welcome applications from individuals of all backgrounds and experiences. Unsolicited resumes from recruitment agencies will not be reviewed or accepted. #J-18808-Ljbffr