Assistant Director VIP ICT Services

Job Description

The key duties of the position include The Role Joint Capabilities Group (JCG), Cyber Operations Division (COD) is seeking a highly motivated professional leader with recent experience in providing strong proactive leadership in an ICT Service Delivery environment within a large diverse organisation. This position leads a small team of ICT professionals in providing ICT support to the Departments Ministers, Service Chiefs and Senior Executive Service Officers. The VIP ICT Support Team operate in a fast-paced high exposure environment where demands on attention to detail and agility are of exceptional quality. Applicants will need to demonstrate a high level of resilience and attention to detail. The successful applicant will be responsible for managing allocated resources, setting work area priorities, managing workflows, developing strategies and evaluating business outcomes. This will include the development, implementation, compliance with and review of policies and procedures. About our Team The Directorate of Regional ICT Services (DRICTS) acts as the Joint Capabilities Group (JCG) representative for all ICT products and services delivered to Defence regional bases and sites across Australia and internationally. The Directorate is specifically responsible for Deskside Support Services, Audio Visual Support Services, End User Advocacy and Relationships, Regional Project Support, Communications Security Services (COMSEC) and Regional Assurance and Governance Services. Our team comprises a mix of Australian Public Service (APS), Australian Defence Force (ADF) and Contracted personnel located across approximately 56 major Defence bases Australia wide. We also have an Overseas Region where opportunity exists for APS to rotate through the United States of America and England. Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate in support of ICT Capability across Defence." Our Mission is to enable the war fighter by advocating for their ICT capability needs and improve the enterprise ICT experience across Defence. Our Ideal Candidate Our ideal applicant would be a motivated self-starter, with the following core skill set: Strong interpersonal skills with the ability to communicate clearly and with influence. Strong leadership skills and the ability to deliver outcomes across a dispersed geographical area. Strong oral and written communications skills. The ability to manage and coordinate teams. A strategic thinker with strong analytical and problem solving skills, including the ability to manage conflict and competing priorities. An appetite for creating positive change in a fast-paced environment. An innovative approach to work that applies holistic thinking towards the continuous improvement of our services. The ability to harness information and expertise to ensure support to strategic direction. The skills to identify and use resources wisely. Strong organisational skills, including the ability to monitor progress and deliver high-quality outcomes on time in the context of multiple competing demands. The ability to work with diverse stakeholders to deliver outcomes. A willingness to work independently and collaboratively as part of a high performing team. #J-18808-Ljbffr