Beverage Manager
Company Description Your Fairmont Journey Starts Here: Are you someone with a passion for excellence and a flair for exceptional... more info
Stamford Plaza Melbourne is a five-star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district, and we are now seeking an Assistant Food & Beverage Manager to join and lead our F&B teams. About You The successful applicant will be responsible for: Achievement of the food and beverage budget for all F&B outlets (restaurant, bar, banquets, and room service). Developing and training staff on F&B standard operating procedures to maintain a high standard of service. Ensuring staff are well-versed with the current menu and promotional offers. Ensuring staff upsell food and beverage items. Empowering staff to deliver exceptional customer service. Managing, coaching, and mentoring a team of food and beverage attendants. Maintaining cleanliness standards in outlets including knowledge of food handling and hygiene. Handling guest complaints with confidence and in a professional manner. Stamford Plaza Melbourne is looking for a person who has: Proactive and positive focus with a passion for the hotel and hospitality industry. Experience as a Food and Beverage Restaurant / Outlet Manager in a 4 or 5-star hotel (highly desirable). Attained a current Victorian Responsible Service of Alcohol certification (mandatory). Ability to coach, mentor, and lead a team of F&B attendants. Strong accuracy and attention to detail. An ability to work under pressure. Excellent customer service skills (both internal and external). Exceptional organisational skills and an ability to follow tasks through to completion. Excellent problem-solving skills. Well-groomed and professional in appearance. Commitment with flexibility to work mornings, evenings, overnight, weekends, and public holidays. In addition, we can offer you: On-site dry cleaning. Free staff meals. Employee reward and recognition programs. #J-18808-Ljbffr
Company Description Your Fairmont Journey Starts Here: Are you someone with a passion for excellence and a flair for exceptional... more info
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