Assistant Manager, Diversified & Specialised Industries, Health and Property

Job Description

Select how often (in days) to receive an alert: Assistant Manager, Diversified & Specialised Industries, Health and Property Department: DSI Property / Health Division: Australia Commercial Location: Melbourne About Us If you’re looking for more satisfaction from your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It’s how we give our customers the tailored support they rely on, whether starting, running or growing their business. And it’s how our bankers share in more of the passion and success of their customers. About the Role Teaming up with a supportive Relationship Manager, you’ll help look after a portfolio of customers in the Health and Property industry, providing a great way to build specialist industry expertise. You’ll help drive growth through acquisition, increasing share of wallet and referrals. And you’ll have great insights and data to understand and anticipate what your customers need, thanks to investment in new systems and technologies. This role leads to many career pathways within commercial banking and across the rest of ANZ. Whichever pathway is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to go after it. Role Type: Permanent Work Hours: Full-time What will your day look like? Working with your Relationship Manager, you’ll manage a portfolio of customers by: Proactively developing and maintaining a detailed understanding of the customer’s business and financial needs. Acting in the best interest of the customer and applying a customer-centric approach, to support the customer’s business needs with suitable products and services. Providing appropriate solutions towards account maintenance and customer needs. Maintaining a well-managed portfolio compliant with all relevant policies and procedures. Maintaining control of workflows across all compliance and customer fulfilment processes. Collaborating with product partners and other stakeholders to fulfil customer needs. What will you bring? To grow and be successful in this role, you will ideally bring the following: Prior experience in a commercial banking frontline role and commercial lending. Ability to help manage strong customer relationships by handling service queries and solving minor issues. Strong communication skills to assist customers effectively. Attention to detail when reviewing agreements and contracts. Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit). Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications. Familiarity with risk management concepts, particularly in credit risk, risk and market risk. Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti-money laundering). You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. Job Posting End Date #J-18808-Ljbffr