Assistant Venue Manager - The Junction

Job Description

Add expected salary to your profile for insights Are you looking for a new role to kickstart 2025? Do you excel at delivering exceptional customer service and enjoy being the friendly face that makes a lasting first impression? If so, we’d love to have you join our team as our Assistant Venue Manager at The Junction! At Morphettville, we’re not just welcoming a new year—we’re building an exciting future, be a part of our journey. About us Morphettville is proud to be South Australia’s largest and premier racing club, playing host to more than 40 days of racing action throughout the year. Our employees are spread throughout Hospitality, Events, Administration, Operations, and the Club’s external entertainment venue – The Junction . While The Junction may not be a direct part of a race meeting or event at the racecourse, the vibrancy and excitement certainly spill over to The Junction before and after events. Conveniently located on Anzac Highway with free onsite parking,The Junction is equipped and ready to cater for a variety of functions and events. Open 7 days a week (no late-night Code of Practice applies), we are a multi-space venue featuring a restaurant, bar, gaming room, sports bar, beer garden and function room. The Opportunity Creating memorable and exceptional experiences for our members, patrons and staff is priority at The Junction. Some say it, but we live it. With this mindset, and a marketing and sales team behind you, this role will grow our functions and events business. Reporting directly to the Venue Manager, you will have proven operational experience in all facets of venue management, including (but not limited to): Day-to-day running of a venue including opening / closing of the venues Sports Bar, Bistro and Gaming, cash balancing, stock control and rostering Hands on food & bar service across gaming, sports bar, functions, and bistro service Leading, managing, and empowering staff with training If you are ready to take on your next challenge and be an integral leader in our team, then this is for you. Growing our function space and venue marketing will also form key parts of this role. We pride ourselves on our genuine customer service and we do not operate a nightclub or late-night venue. If all of this sounds important to you, then this is the opportunity you have been waiting for. Our ideal candidate will have A passion for, and experience within a hospitality, bar or gaming venue, and delivering exceptional and consistent customer experiences Proven experience in managing a venue, including supervising and developing a FOH team Ability to establish and develop long term customer / client relationships Current RSG3 or Further Advanced certification and / or RP badge Relevant certificate or qualification in hospitality (desired) Excellent communication skills (written and verbal) and organisational skills Previous experience in social media and marketing High standards of personal presentation Ability to work as part of team, and to use initiative Ability to work a 7-day roster, with a balance of day and night shifts Why work with us At Morphettville, fostering a diverse, equitable, and inclusive workplace is paramount to us. We firmly believe that such an environment not only enhances the experiences of our guests but also makes our team members feel valued and contributes to positive outcomes in our communities. We hold authenticity in high regard, embodying our company values Be Real, We are One, We Create and We Own It . Other benefits include: Employee Assistance Program – free counselling sessions offered for all staff Staff Discounts for onsite events and food, across The Junction and the Morphettville Racecourse, including race meetings On-line shopping discounts platform with 100’s of brands to choose from The opportunity to be a part of a growing business, where exciting developments are taking place How to apply This role will suit a positive individual who leads by example and will motivate the team to grow the business and deliver high levels of customer service. If this sounds like you, then please ‘Apply Now’ and include your cover letter and resume (in word or PDF format). Please note that applications may be progressed prior to the closing date of 9th February 2025 and only shortlisted candidates will be contacted. We are an equal opportunity employer, and we pride ourselves on our diverse and inclusive workforce. We are committed to providing an environment of mutual respect for all employees and we encourage people from different backgrounds to apply. #J-18808-Ljbffr