Associate, Scale Management New Remote - United States

Job Description

We’re a cognitive science company on a mission to optimize the measurement of brain health to advance the development of new medicines and to enable earlier clinical insights in healthcare. That’s why we’re seeking an Associate, Scale Management accountable for the production, quality control, and distribution of traditional neuropsychological tests (scales) for use in global clinical trials. The Associate serves as the primary point of contact for document design, production, and shipping requests involving scale materials. The Associate may also be in contact with Cogstate Legal and external vendors including, but not limited to, scales licensors, translation vendors, eCOA vendors, and other scale-related vendors working on the program. The role requires an aptitude and interest in design, technical and scientific information, and to be a highly driven individual who demonstrates initiative and delivers against tight timelines. The role requires written and phone interactions between sponsors, Cogstate offices, as well as with third-party providers and licensors globally. Key Responsibilities Accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications). Direct work of support staff, including delegating tasks and ensuring quality and timely delivery. Support activities of Scale Managers with minimal oversight on assigned tasks. Drive activities and ensure timely delivery of project tasks leading to the completion of client deliverables. Management and delivery of phase I-III clinical trials (understanding and tracking against the project SOW). Assumes a SM Lead role for small to medium size studies. Crosstrain on Rater Services tasks to provide additional support if needed. Oversee production of study-specific source documents and scale modifications while documenting and reporting scale modifications as required to copyright holders. Liaise with Clinical Science Leads, project team members, and sponsor teams to ensure efficient source document creation in adherence to study timelines and study protocol requirements. Oversee production and quality control of scales materials such as study binders. Performing QC or coordinating QC of all materials including Source Documents; Translations; Printed Component and eCOA forms. Resolving any quality issues that arise during a study (i.e., sending updated forms, creating memos to sites, documentation of the error, etc.). Liaise with Logistics staff to track and report shipping/distribution of materials. Filling orders of scale shipments. Maintaining the trackers / OMS. Assisting with hardware shipments and returns. Perform research and due diligence, identify scale source documents and supportive materials, and perform preliminary assessments of availability and costs. Procure applicable licenses and permissions and ensure proper written agreements are in place with Cogstate Legal. Oversee internal compliance to copyright agreements. Reporting usage to copyright holders as per agreements. Review, confirm, and track vendor work and invoices; report to Project Managers or Operational Delivery Leads to ensure alignment with project budgets. Maintain scales databases and libraries as well as proper tracking tools for each project. Requirements Bachelor's degree and/or 3+ years of relevant experience 2+ years’ work experience, may be unrelated to clinical trials Project Management, or service-related industry experience preferable Experience in editorial or quality assurance (QA) processes is a plus Excellent communication skills (written and oral) in English Ability to multi-task, being highly organized and methodical, with attention to detail Strong people skills within the team and with customers and third-party providers Demonstrated ability to learn quickly, work independently, plan and be proactive Strong level of computer literacy (experience working with clinical software preferable) Ability to thrive in a fast-paced, growing environment What’s In It For You Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom! Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave, and 10 paid public holidays. 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to 3% of your yearly salary in Cogstate’s 401k program. Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position. Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees. Short-Term & Long-Term Disability Life Insurance: 100% employer sponsored Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest. Wage Range $60,000 - $70,000 USD Our Culture We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals. If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions. For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here. #J-18808-Ljbffr