Bell Attendant (part-time)

Job Description

Why us? Part-time Bell Attendant Work where you belong! Are you creative? Service oriented? Then The Elizabeth Hotel & Emporium, part of Sage Hospitality, is the place for you! Join a team of music-enthused and hospitality-oriented professionals striving to make the ordinary extraordinary by creating memorable experiences for our guests and our team members. Come and be part of a team that truly cares about what we do, how we do it, and the people that make us great (You!). What you can expect at Sage: Opportunities for growth and development. Flexible work schedules that help you balance your work and personal life. The opportunity to make a difference in the Fort Collins community. Job Overview Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities Meet and greet all guests in all forms of transportation arriving at the hotel. Assist guests with retrieving their luggage from vehicles. Point out to guest and note existing vehicle damage on key tags. Assist Doorman in escorting guests and luggage into the lobby for registration. Explain valet parking procedures and fees. Give proper directions to registration area for check-in. Park vehicles securely and mark key tag with location, guest name, license plate number and type of auto. Drive vehicles in a safe and efficient manner. Provide general directions and information. Open vehicle doors to assist guests. Respond to guest questions regarding transportation, hotel services, and local events. Assist guests by helping unload luggage from vehicle and transporting to their room. Maintain professionalism and courtesy at all times. Greet guests within 5 ft in public areas of the hotel. Take initiative to offer assistance or answer questions throughout the hotel. Demonstrate self-confidence, energy, and enthusiasm. Take responsibility for continuous training and personal development. Learn about other departments within the hotel. Offer improvement ideas and acknowledge good performance of others. Exceed associate and guest expectations and resolve conflicts. Work as a team to ensure guest satisfaction. Qualifications Education/Formal Training High School diploma or equivalent. Experience None required. Knowledge/Skills General knowledge of customer service skills; fluent in oral and written English. Knowledge of local establishments and the surrounding community. Ability to drive automatic and manual vehicles; valid driver’s license required. Physical Demands Ability to see objects and people up close and at a distance. Ability to grasp handles, carry bundles, and lift packages. Ability to push, lift, and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, with intermittent exposure to outside elements. Posting Expires on: 2/28/2025, or once filled. Benefits What’s in it for you? Part-time Benefits: Mental health resources including an Employer Assistance Program (EAP). Paid Sick Pay. Eligible to participate in the company’s 401(k) program with employer matching. Free Employee Meals (Wednesdays – Sundays). Discount rates on Sage and Marriott hotels and Sage Restaurants. Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles). Salary USD $15.00 - USD $15.00 /Hr. #J-18808-Ljbffr